To win the national battle against the epidemic, Shaanxi Automobile Commercial Vehicles is in action

When one party is in trouble, all parties support it. As the backbone of state-owned enterprises, Shaanxi Automobile Commercial Vehicles has always shouldered social responsibilities and has the courage to assume them. In the face of the surging severe epidemic, we have fully supported the fight against the epidemic with practical actions, joined hands with various channels and platforms to continue to provide disaster relief materials, donated funds, and contributed to winning the battle against the pneumonia epidemic.

Join hands with dealers to fight the epidemic together

After the outbreak, Shaanxi Automobile Commercial Vehicles took the initiative to cancel many meetings and collective activities and actively carried out comprehensive epidemic prevention and control.

In response to the emergency situation of the epidemic, we immediately cooperated with dealers and service providers in various regions to jointly invest and carry out activities to donate love to the front line of epidemic prevention.

In order to protect the living needs of Wuhan citizens, Xuande users in the Hubei region volunteered to undertake the task of transporting vegetables to ensure that the people of Wuhan can eat fresh and safe vegetables. They used practical actions to express their solidarity with the people of the motherland. determination to fight the epidemic.

The Hubei Office Service Station Jingmen Tengfeida Logistics Co., Ltd. (Hubei Jiuyao Logistics Co., Ltd.) actively fulfills its social responsibilities and donated 30,000 yuan to charity organizations in Duodao District, Jingmen City to help fight the epidemic.

On behalf of Shaanxi Automobile Commercial Vehicle Co., Ltd., the dealer of the Tianjin office, Wen’an County Yuechi Automobile Sales Co., Ltd. donated 30 barrels of medical disinfectant to the local township government, villager service center and traffic police and road administration. It also donated instant noodles, milk tea, Pure milk and other daily necessities help prevent and control the epidemic.

The dealers in the Jiangxi office spared no effort and made small contributions to ensure the victory in the fight against the disease through donations. Among them, Ganzhou Lianrun Automobile Sales Co., Ltd. donated 6,000 yuan to the Finance Bureau of Ganzhou Economic and Technological Development Zone; Ganzhou Jihai Automobile Trading Co., Ltd. donated 20,000 yuan to Xinyu Shuibei Chamber of Commerce; Pingxiang Ganxuan Automobile Trading Co., Ltd. donated 20,000 yuan to Yichun City The Red Cross donated 3,330 yuan.

Jinan office dealer Yishui Yongkun Auto Sales Co., Ltd. donated 100 barrels of medical disinfectant alcohol to the local party committee and government on behalf of Shaanxi Automobile Commercial Vehicles for current epidemic prevention and control work.

Faced with the increasing demand for urgently needed materials for prevention and control, Shaanxi Automobile Commercial Vehicles joined hands with the Shaanxi office dealer Xi'an Jiema Automobile Service Co., Ltd. to take active action to raise masks, medical gloves, alcohol, disinfection Liquids and other urgently needed supplies for epidemic prevention.

Race against time and fight against the epidemic. On February 7, the urgently needed supplies were packed and began to be sent to hospitals, disease control centers, communities and other frontline protection units in Xi'an and surrounding areas to support the fight against the epidemic. Xuande 9 series 4x2 trucks, as the pioneers of urban distribution logistics, play an indispensable role and are bound to undertake the distribution task of this material.

"5 1" special service? Guarantee the operation of anti-epidemic vehicles

In order to provide backup support for front-line material transport vehicles, fully support and ensure the efficient operation of anti-epidemic vehicles to ensure Anti-epidemic materials are transported in a timely manner. After the Spring Festival, Shaanxi Automobile Commercial Vehicles launched a "5 1" special service support plan. The 5 free services include:

1. Free technical services. For user vehicle problems, the service engineer team and technical experts provide free online technical guidance.

2. Free outing rescue and "battle" gift package. For user vehicle problems that cannot be solved online, free outbound rescue services are provided, and users are given "battle" gift packs such as disposable masks, hot water, and convenient food.

3. Free vehicle inspection. Before the vehicle performs epidemic service, users can contact the service channel to provide free vehicle inspection according to the vehicle inspection items.

4. Free vehicle disinfection. When service stations perform out-of-town rescue operations or perform free vehicle inspections, they only spray and disinfect vehicles.

5. Free Internet of Vehicles services. Fleets performing epidemic tasks can provide free vehicle network positioning, remote fault diagnosis and other services according to user needs.

1 worry-free means worry-free maintenance. Affected by the epidemic, vehicles that can no longer be maintained within the specified mileage (period) can continue to enjoy free warranty qualifications after reporting to the service hotline.

Warm love and considerate service.

Shaanxi Automobile Commercial Vehicles takes practical actions to dedicate its care to users on the front line of epidemic prevention.

24-hour service? Help the front line of the fight against the epidemic

During the Spring Festival, Shaanxi Automobile Commercial Vehicle’s national service hotline is online 24 hours a day to quickly respond and solve problems. At the same time, the customer service center provides comprehensive service throughout the service process. Carry out real-time tracking and closed-loop management.

Xi’an Municipal Transportation Management Office and Xi’an Road Transport Association organized 43 moving and transportation companies, and 110 van freight vehicles were used to distribute anti-epidemic emergency medical supplies and people’s livelihood supplies. Shaanxi Automobile Commercial Vehicle Sales Company The service department took the initiative to pay a return visit to this batch of Shaanxi Automobile Commercial Vehicles new energy vehicles and check the vehicle operation information in real time on the remote monitoring platform to ensure that the vehicles are put into operation in the best condition. At the same time, they coordinated service channels according to the vehicle operation routes. Be prepared to go out for rescue at any time.

"Environmental sanitation guards" become "epidemic prevention guards"

At present, epidemic prevention and control has entered a critical period, and all parts of the country have stepped up prevention and control efforts.

At 22:00 on February 11, 15 Shaanxi Xuande sanitation trucks filled with disinfectant drove through the streets and alleys of Baoji High-tech Zone to conduct centralized spraying and disinfection operations to minimize the spread of the virus and provide Fight the epidemic and protect urban cleanliness and public health and safety. Over the years, Shaanxi Automobile Commercial Vehicles has been promoting ecological and environmental protection, constantly exploring and innovating, integrating green, environmental protection and intelligence into product quality, and contributing to the improvement of urban environmental sanitation and the quality of human settlements.

In the face of this unprecedented major epidemic, Shaanxi Automobile commercial vehicle service personnel also rushed to the disinfection site, actively communicated with the fleet to ensure that the vehicles were operating in good condition, and arranged designated service stations to provide service guarantee during the special period. work to help win the battle against the epidemic.

It is reported that the fleet will continue to carry out disinfection operations in the near future, and Shaanxi Automobile Commercial Vehicles will make every effort to ensure anti-epidemic vehicle services, overcome difficulties, and finally tide over the difficulties.

Ye Jianyong, director of the Commercial Vehicle Marketing Department of Shaanxi Automobile, told reporters: As a state-owned enterprise, in this extraordinary period of fighting the epidemic, we move forward bravely, continue to act, overcome difficulties, and fight the "epidemic" together. . Our anti-epidemic measures have been well received by society and users, ensuring the efficient operation of epidemic transportation vehicles and demonstrating the strong sense of social responsibility of state-owned enterprises.

“In the later stage, we will fully consider the impact of the epidemic on sales in various regions, formulate corresponding marketing support plans, take the initiative to assume more responsibilities, minimize the impact of the epidemic on channels, and face the same situation together. and defeat the epidemic," Ye Jianyong said firmly.

(Logistics Commercial Vehicle Network? Reporter? Xiaochun)

This article comes from the author of Autohome Chejiahao and does not represent the views and positions of Autohome.