Requesting an article about mobile company marketing experience

In the past few days of working at the mobile company, I have gotten along very well with the company's employees and even the leaders. Everyone has shown great concern for me and often encouraged and helped me; I have also worked hard when I was working. , not only successfully completed the work tasks, but also often summed up experience and lessons after work, and constantly improved work efficiency. Although I also made some mistakes during my work and was criticized by my leaders, I think these mistakes and criticisms can greatly promote my work. My enthusiasm for work allows me to be more careful and more efficient in my future work. During the time I was working with everyone, their rigorous and serious work style left a deep impression on me. I also learned a lot from them that I lacked. Although this production internship was relatively short, it allowed me to learn a lot of social experiences that I could not understand during my studies, which is very valuable to me. I have summarized the following experiences during this internship. If I can fully understand these experiences in my future life, it will benefit me a lot. First: Be proactive when dealing with others. I myself am relatively introverted and not good at actively communicating with others. During this internship, I also discovered my shortcomings. For example, in the first few days of my internship, I was relatively timid and did not dare to say anything after greeting several colleagues in the office. Although I was afraid of affecting their work and could not communicate smoothly because I did not understand the work environment, I also realized my own shortcomings. Faced with the embarrassment of silence, I had the responsibility and obligation to actively communicate with others. It is very common for a new employee to arrive in the company. There is no need for senior chefs to take the initiative to deal with a new employee. At this time, you should take the initiative to communicate with others, introduce yourself, do your homework, and care about your work. Ah, it will let everyone know you, understand you, and leave a good impression on you. In the subsequent internship, I began to be able to communicate happily with everyone because of my own initiative. You should also proactively communicate with others when working. In the future social work, work is no longer something that can be completed by one person, it is the work of several people or a team, and you must also help others or accept help from others to complete the work. Therefore, you cannot expect to be able to complete the task by yourself, or you cannot help others when you see them having difficulties. Although I am here for an internship this time, due to my lack of understanding of the business and unfamiliarity with professional knowledge, I can only perform some relatively simple tasks under the leadership's arrangements, but I am also very active in helping others complete the work that I can do. . For example, during the internship, when the leader did not assign tasks, I often took the initiative to ask the surrounding staff if they needed help. Sometimes others were too embarrassed to trouble me, so I took the initiative to take on their work. In this way, you not only exercise yourself and help others, but also harmonize the relationship between you and others, and they will be more willing to associate with you in future work. Second: You must be meticulous and careful when working. An employee works most of the time in the company, which requires him to be careful and meticulous during this time, and not always make mistakes. Sometimes a mistake will not only hinder your own work process, but also affect others, and even be criticized and blamed by your boss, so it is particularly important to do everything seriously. In order not to waste all our efforts, we must be cautious when we first start working, attach great importance to our work, and if necessary, we must test the results of our work to ensure that we are foolproof. As you begin to understand and become more proficient at your work, you will find that you can ensure the quality of your work without inspection. At this time, you may not need to always double-check the results of your work, but you still need to take your work seriously to avoid mistakes. Just like when I was working, I also made a lot of mistakes. For example, when my boss gave me the task of sorting out documents, I forgot to turn off the shredder at the end and hurried to report the task. The machine was left on, which affected I violated others and my boss criticized me, and I regretted my mistakes.

Another time when I was doing a customer satisfaction survey, I thought that after the experience of the previous phone calls, it would be a piece of cake to handle this job. Who knew that I made a major mistake on the first call? The account manager's phone number was dialed as the customer's number, and I said swornly: "Hello, this is China Mobile XX company..." The person was very surprised and said that it was also a mobile company. Why did the customer call her back? , I also felt very strange. It was not until the account manager ran to me from the next office with his mobile phone that I realized that I had made a serious mistake. Fortunately, this time I just made a wrong call. If I often don't pay attention to my work, it may cause more serious losses. Third: You must be diligent in thinking at work, constantly improve working methods, and improve work efficiency. The daily work of the company will be tedious, and it will also be boring after a few days. It requires you to use your brain more, constantly find ways to improve your working methods, find or design simple processes, improve work efficiency, and reduce the time required for work. . In fact, it is very important to think diligently at work. While thinking about how to improve work efficiency, you can also learn more knowledge and master more skills. When you complete your work in a shorter period of time, you will have more time to relax, study, and deal with others, which is beneficial to you. Personally, I am a person who prefers innovation. I don’t like monotonous, boring, and mechanical processing tasks when working, because originally such tasks are processed in a regular manner and do not need to be done repeatedly. If I use my brain and use batch Processing or other methods can greatly reduce the processing process and steps, thereby reducing working time and improving work efficiency. For example, when I was interning, I had to use e-Butler to activate my email account. It was originally a repetitive task, which was to log in to each email, write 3 text messages and send them out, and activate them through use. At the beginning, I used the single-send method, that is, each account was sent for activation three times, but this greatly affected work efficiency. After some exploration, I tried methods such as template mass sending and direct mass sending to optimize the sending process and improve work efficiency. At the same time, I also made full use of shortcut keys and other operations to improve my work efficiency, which nearly doubled my work progress. In the end, I chose the fastest and most accurate method and successfully completed the task. Fourth: Have rich professional knowledge and professional skills, which will make your work easier. To make a difference in your position, a person must be familiar with the professional knowledge of his profession and be proficient in business skills within the scope of his business. Only in this way can you be considered a qualified staff member. When working, with rich professional knowledge and professional level, you will find that you have both sides of the problem at work, and can handle various problems and difficulties smoothly. After four years of university study, I was confident that I had mastered certain communication-related knowledge. However, after I got an internship at a mobile company, I found that I was still some distance away from professional work, not to mention that everything I had learned was It's just basic and superficial, but in terms of application, the rapidly developing technology has obliterated the long-standing theories. When I discovered that my knowledge could no longer be used as my own capital, I deeply realized the importance of professional knowledge and skills at work. At the same time, the company often conducts business reviews, regular assessments, etc. during my internship. For example, during my internship, a municipal company came to our department for assessment. Specialized personnel would go to each office and conduct one-on-one business assessments. The assessor asked the office staff as a customer: "Except for the problem with my XX rate, what should I do with you?" "If I XX want to re-apply, what should I do?" "I used to do it. How can I check the service information at your place? "The questions that appear to be common to examiners are actually very important ones that business staff often encounter, and even some blind spots in their daily work. Only by mastering business knowledge can they be successful. Answer these questions. A person's inner quality is very important at work. Maybe I have learned and summarized some small experiences during the few days of internship, so I won’t list them one by one here. During this internship, I learned a lot of knowledge, understood a lot of principles, and summarized a lot of experiences, which are unavailable to a school student. Although the internship is over, my social career has just begun. I will learn from this internship and carefully plan my life so that I can go better and better in the future.