What is the number of the free smoking cessation public welfare hotline organized by the Shanghai municipal government?

12320 is a government public welfare hotline set up by the Ministry of Health. It was launched on February 9, 2005, and was put on trial in 2006. 20 12 will be fully launched at the end of this year. 201March 2320, the public health telephone was officially renamed as 12320. The telephone covers all parts of the country and serves everyone in China.

As early as the SARS period, the Ministry of Health opened a unified hotline "95 120" nationwide to facilitate the public to report public health emergencies and infectious diseases and answer public health questions.

But 95 120 itself is a toll phone in the telecommunications sector. Only in the special period of SARS, it was used as a government public welfare hotline in the health industry, and it was restored to a toll phone after SARS. It is understood that 28 ministries or institutions across the country have opened the "123 series cornet" government public service hotline, which only charges local calls and does not charge information service fees;

For example, 123 15 consumer rights complaint hotline, 12369 environmental protection hotline, etc. And health is directly and closely related to every citizen, so the health system should especially open the government public welfare hotline as soon as possible.

Therefore, the Ministry of Health actively negotiated with the Ministry of Information Industry, and selected "20" after "123" in combination with the medical emergency number, thus determining the number "12320", and began to use 65438+ nationwide on February 9, 2005.

Extended data:

major duty

Accepting public reports on public health emergencies and cases of violation of health laws and regulations;

Accepting public complaints about emergency handling of public health emergencies;

Accept public opinions and suggestions on public health work;

To provide consulting services on public health laws, regulations, principles and policies, disease prevention and control and medical care in China;

The cities that have been opened have established a relatively perfect linkage mechanism, and citizens' reports, complaints and suggestions can be quickly transferred to the corresponding processing departments, and the progress or results of the processing can be fed back in time, and the citizens can be replied within the specified time. ?

References:

Baidu Encyclopedia-12320