Summary of performance appraisal in public hospitals

Model essay on performance appraisal of public hospitals (5 articles in general)

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summary of performance appraisal in public hospitals 1

Since the performance management in our hospital was started at the end of 2xx, we have adhered to the principle of improving medical quality, medical safety and creating benefits, and insisted on performance management as the general starting point to promote hospital work. Through the whole chapter of organizational system, innovative mechanism and management promotion, the performance management in 2xx has achieved certain results. Now we report our work in the past year as follows:

As a medical unit, The core competitiveness of hospitals is the competition of talents, and the competitiveness of talents is to maximize the social and economic benefits of hospitals by improving the value of human capital. Therefore, in order to fully mobilize the enthusiasm, initiative and creativity of hospital staff. On the basis of three months' performance salary assessment in 2xx, our hospital revised the detailed rules of performance management assessment in 2xx according to the actual work of our hospital, and decomposed the four major responsibility items of the hospital, including clinical, medical technology, logistics and administration, to form 6 secondary indicators and 12 tertiary indicators, and refined the quantitative medical work, which was implemented to all 69 employees respectively, and defined the responsible subjects, completion time limit and assessment standards.

performance management pays attention to process control, and the top performance manager in our hospital personally pays attention to it. Every Thursday, the leading group of our hospital conducts business rounds, supervises and evaluates the performance of each department from the aspects of medical treatment, nursing, hospital feeling, efficiency and benefit, medical ethics, etc., and asks questions for on-site evaluation of department staff to help clinical departments solve problems such as irregular workflow, target decomposition and inadequate index quantification. Each department reports and summarizes the performance management every month, and reports the performance evaluation scores of department personnel at the same time.

in 2xx, our hospital achieved the economic indicators at the beginning of the hospital in terms of the effectiveness of performance management, with a total income of 64 million yuan this year, an increase of 19 million yuan compared with last year. According to the hospital performance bonus distribution method, 12 million yuan was awarded to hospital employees throughout the year. This year, vehicle fuel, office consumables festival, equipment maintenance, meals, travel, reception and other expenses have all dropped significantly compared with last year, which is a remarkable achievement in performance management.

Performance appraisal breaks the distribution mode of "big pot rice", and performance tilts the focus of hospital management to the clinical frontline posts with heavy workload, high work risk and strong technology, and realizes a benign distribution mechanism of "more work and more rewards". Over the past year, performance management has been an important measure to improve the management level of hospitals by constantly summarizing and improving the enthusiasm and initiative of medical staff and ensuring the safe operation of medical quality. The specific contents are as follows:

1. Pay according to work, with detailed indicators. Each clinical department further refines the medical and nursing workload, the severity of patients' illness and the technical difficulty of work according to the working characteristics of the department, so that each post has a clear quantitative assessment method. This refinement directly links personal performance with bonuses, fully embodies the distribution mechanism of getting more for more work, and makes medical staff no longer care about the heavy workload and workload, but work hard on work ability and business technology. This year, the hospital invested heavily in supporting departments to train professional backbones, and the directors, head nurses and business backbones of the whole hospital rushed to the Second Artillery Hospital of the People's Liberation Army and autonomous district-level hospitals for further study and study in batches. Under the situation that patients increased the shortage of medical staff, the on-the-job staff of the departments worked overtime to complete their tasks, which reversed the situation that clinical work was too much to do.

2. Pay according to posts, that is, set different post coefficients according to the nature of different posts, so that posts and salaries can be closely combined, and implement the performance appraisal and distribution method of taking posts according to ability, so that those who are capable can be promoted and those who are mediocre can be promoted. 3. Implement excellent performance and reward, and link performance distribution with work quality, patient satisfaction, peer evaluation, attendance and overtime, so as to reflect the assessment and distribution method of getting paid according to work effect, and form personal incentives and incentives.

Third, while the staff of the hospital are working hard, the assessment office is also conscientiously completing its own tasks. In addition to accounting and reporting wages on time every month, the hospital performance assessment has achieved some initial results in the past year, and the staff have benefited from it and tasted the sweetness, which has further promoted the improvement of hospital management, which has also increased confidence in the performance work of our hospital next year. In 2xx, our hospital will solicit opinions and suggestions from all staff. We should adopt constructive suggestions with development prospects for the hospital, set new management objectives, and revise the performance management plan and implementation plan for 2xx years, so as to achieve good results for the hospital's development and make the hospital reach a new level. Add new impetus to the economic development of Longde County.

each department reports and summarizes the performance management every month, and at the same time, reports the performance evaluation scores of the department personnel. The revision of the detailed rules is more in line with the actual work operation, which is conducive to better realizing the management objectives of the hospital. Doing a real job, forming a mentoring echelon construction, so that the personal business ability and professional value of medical staff can be reflected, and the overall development of the hospital talent team can be promoted. Summary of performance appraisal of public hospitals 2

According to the spirit of the documents of xx City and Food and Drug Administration, Guigang Food and Drug Administration (2xx) No.13 and other relevant documents, in order to fully mobilize the work enthusiasm of our hospital staff, improve service quality and efficiency, an internal distribution incentive mechanism with remuneration according to posts and performance is established to improve service level and work efficiency. Combined with the actual situation of our hospital, our hospital conducted an annual performance appraisal for on-the-job employees, and now the performance appraisal work is summarized as follows:

1. Establish an appraisal organization

Establish an appraisal leading group with the dean as the team leader and the hospital board as the member to conduct an open, fair and just appraisal for each employee.

II. Assessment Principles

Adhere to the principle of running the hospital for public welfare, link performance assessment with social benefits, adhere to fair, just and open assessment methods, comprehensive evaluation and reasonable quantitative assessment methods, and focus on basic public medical services and basic medical services in like eyes, so as to promote the staff of our hospital to fully perform their duties; Adhere to the combination of self-evaluation and regular assessment; Be ready to accept the supervision and assessment of superior leaders at any time; The assessment results are combined with the income and treatment of the staff, and the implementation of excellent work and excellent remuneration, taking into account fairness; Tilt to front-line posts and tilt to important posts; The principle of appropriately widening the gap.

iii. contents of assessment

the contents of performance assessment mainly include morality, diligence, service quality, people's satisfaction and negative indicators.

(a) the evaluation of morality and diligence refers to the compliance of employees with medical ethics, industry style, discipline and rules and the accuracy of various report data.

(2) Quality of service

(1) Basic medical care and standardized drug use: including medical safety, coincidence rate of admission and discharge diagnosis, positive rate of imaging and inspection reports, standardized operation of nursing related systems, legal infectious disease reporting rate and qualified rate of medical waste treatment. The qualification rate of outpatient registration, the combination of antibiotics and above, the control rate of hormone and intravenous infusion, the qualification rate of outpatient prescription writing, the percentage of drug income in business income, the average cost of outpatient prescription and the average cost of hospitalization;

(2) nursing quality;

(3) public medical services;

(5) auxiliary departments;

(6) financial management, including financial investment, project investment and self-investment. The management of revenue and expenditure shall be separated, the budget system shall be implemented, and the national fiscal policy, financial discipline and accounting system shall be strictly implemented.

(7) pharmacy quality.

(3), the number of services according to each position, combined with the actual situation of like eyes hospital, work to complete a certain task.

(4) Mass satisfaction refers to listening to the opinions of the masses and evaluating the satisfaction of each employee.

(5) The veto indicator refers to the non-performance salary with one-vote veto in the event of medical disputes, mistakes and accidents and the deterioration of medical ethics, with a veto in the current month.

(6) Attendance

(1) Strictly implement the 24-hour duty system;

(2) consciously go to work on time, be on duty and hand over every day;

(3) Attend group meetings and study on time;

(4) funeral leave, marriage leave, maternity leave, sick leave, personal leave and absenteeism.

(6), assessment criteria

(1) According to the requirements of the assessment rules, employees adopt a hundred-point assessment criteria: morality, diligence and indicators account for 45%, service quality indicators account for 35%, and mass satisfaction indicators account for 2%. In the assessment, the negative scoring system will not be implemented until the scores are deducted.

(2) The dean is assessed by like eyes Medical and Food and Drug Administration;

iv. assessment methods

the leading group of the hospital assessment scores each employee fairly and justly according to the performance assessment scheme and daily work, and then publicizes the assessment results in the hospital for three days, and then reports them to the municipal bureau for filing if there is no objection.

(7) Examination time: December 18th, 2xx.

(8) The examination results show that there are 35 employees in the hospital, and the dean is examined by the municipal board of directors. Of them, 34 should be examined. The actual examination results are 2 with 95 points or above and 14 with 9-94 points or above. After three days of publicity, there is no objection. Summary of performance appraisal of public hospitals 3

In order to deepen the reform of medical and health system and promote the development of health in our district, according to the spirit of relevant documents from higher authorities, our hospital conducted a self-evaluation of performance appraisal, and now the specific situation is reported as follows:

1. Development of main business

1. Improvement of service flow and work efficiency.

according to the requirements of "the simplest procedure, the fastest efficiency, the shortest time and the best service", simplify the links of medical treatment, shorten the medical process, improve the work efficiency, and make the medical treatment process orderly and smooth; Open a green channel for emergency treatment, implement a 24-hour emergency service and a limited reporting system for inspection results, and implement voluntary medical guidance and consultation services in outpatient clinics to ensure that patients can seek medical treatment conveniently and quickly.

2. Strengthen communication between doctors and patients and improve service attitude.

in view of some medical staff's poor service awareness, poor communication with patients, and blunt service attitude, we constantly strengthen the education and training of employees, enhance their service awareness, and guide them to strengthen doctor-patient communication. Our hospital organized a general meeting of doctors and a general meeting of nurses in the hospital. At the meeting, the hospital leaders analyzed the current situation and tasks facing the hospital, and asked all medical staff to firmly establish the concept of "patient-centered", enhance their sense of service and responsibility, improve their service attitude and service methods, respect every patient, communicate with patients with skills, knowledge, methods and quality, win the trust and understanding of patients, ease the contradiction between doctors and patients, and establish a harmonious doctor-patient relationship. Encourage everyone to cultivate a sense of relief in doing good deeds, a sense of pride in saving lives, a sense of happiness in serving patients, a sense of accomplishment in self-realization and a sense of happiness in colorful life.

At the same time, aiming at the problem of poor service attitude of individual medical staff, we take the form of collective help and education to do ideological work well. For example, when the patient reimbursed for the new rural cooperative medical system, it reflected the poor service attitude of a staff member in our hospital. The hospital leaders promptly asked the staff member to do the work. After more than an hour of education and communication, he finally realized his mistake, accepted the criticism, and said that similar problems would never occur in the future.

3. Improve the quality and level of medical services.

First, continue to adhere to the medical management concept of "patient-centered, improving the quality of medical services", comprehensively strengthen medical quality work, firmly establish quality awareness, and constantly improve the overall level of medical care; Combined with the actual work of the hospital, 13 hospital medical systems have been further improved, which require medical staff to consciously implement the responsibility system of first-time doctors, the system of three-level doctors' rounds, the system of preoperative discussion and discussion of difficult and critical cases, and the important system of three investigations and seven equal medical care.

the second is supervision, inspection and supervision. Often go deep into various departments, supervise and inspect the implementation of various rules and regulations and medical operation specifications. Such as practicing according to law, informed notification, three-level ward round system, surgical safety verification, visits before and after anesthesia, rescue of critically ill patients, discussion of various cases, consultation, doctor handover system and so on. Establish a safety inspection system and a three-shift work check system, focus on checking the potential safety hazards in the department, and take timely countermeasures when problems are found.

The third is to standardize the writing of medical documents and improve the quality of medical records. Supervise medical staff at all levels to conscientiously implement the Basic Norms for Medical Records Writing in Shandong Province and the Norms for Writing Nursing Documents.

Fourth, organize medical staff to learn relevant national health laws and regulations and medical core system, improve medical staff's legal awareness, quality awareness, risk awareness, service awareness and safety awareness, and strengthen medical safety knowledge and professional skills education and training.

Fifth, strengthen the clinical nursing work, provide high-quality nursing service for patients, and actively carry out the activity of "creating a high-quality nursing service demonstration ward", which has successively formulated the implementation plan of the activity, held a mobilization meeting and the implementation plan of the activity. We strengthened the patient-centered service concept, strengthened basic nursing and improved nursing service measures, further standardized clinical nursing work and improved the quality of nursing service.

4. Carry out the "Three Ones" activities, and actively change the style of work.

In order to further strengthen management, ensure medical safety, implement the connotation construction standard of "Dimethyl" evaluation, and meet the requirements of continuous improvement of medical process, members of the hospital leadership team went deep into departments to carry out "three ones" activities, that is, "a morning meeting, a scientific meeting and a volunteer activity" every month.

2. Management and operation status

1. Strengthen the openness of hospital affairs so that patients can understand consumption.

In view of the hot issues such as the reimbursement process and proportion of the new rural cooperative medical system, drug prices, etc., our hospital has made full publicity to the society by using electronic display screens or exhibition boards in eye-catching positions such as outpatient halls, outpatient charge offices, inpatient charge offices, and reimbursement windows of the new rural cooperative medical system, and publicized drugs, inspections, charging items and charging standards; Outpatient, emergency, hospitalization, infusion and other medical procedures.

2. Over the past year, more than 4 technical backbones who are motivated and love to study business have been carefully selected from various departments to go to higher-level hospitals for further study.

The major involves many majors, such as internal and external medicine, gynecology, pediatrics, and imaging. Through further study, gradually accepting advanced service concepts and constantly improving the level of medical technical services, it will gradually become the business backbone and academic leader of the characteristic departments of the hospital in the future.

Third, strengthen security work

When patients are admitted to the hospital, strengthen safety notification, remind patients to pay attention to the safety of personal property, strengthen patrol, minimize theft, strengthen communication with public security departments, and * * * maintain the safe environment of the hospital and create a safe hospital. Summary of performance appraisal of public hospitals in 4

2xx years, with the correct leadership and strong support of the district government and the Health Bureau, we have vigorously strengthened the construction of industry style.