What is the corporate culture of Postal Savings Bank?

Postal Savings Bank corporate culture: 1. Corporate spirit: dare to be the first and pursue excellence, 2. Corporate purpose: serve Hunan to achieve value, 3. Corporate vision: build a first-class modern retail with distinctive characteristics and outstanding advantages. Commercial bank, 4. Core values: responsibility, innovation and dedication.

1. Postal Savings Bank

China Postal Savings can be traced back to the postal savings business launched in 1919 and has a history of a hundred years. In March 2007, on the basis of reforming the original postal savings management system, Postal Savings Bank of China Co., Ltd. was officially established. In January 2012, the company was restructured into a joint stock limited company. In December 2015, ten domestic and foreign strategic investors were introduced. In September 2016, it was listed on the Hong Kong Stock Exchange. In December 2019, it was listed on the Shanghai Stock Exchange and successfully completed the three-step reform goal of "shareholding reform - starting a battle - listing in A and H places".

The Bank has nearly 40,000 business outlets and serves more than 600 million individual customers. It is positioned to serve "agriculture, rural areas and farmers", urban and rural residents and small and medium-sized enterprises, and is committed to serving the most dynamic sectors in China's economic transformation. Provide services to customer groups and accelerate the transformation to a new retail bank that is data-driven, channel coordinated, wholesale and retail linkage, and operationally efficient. The Bank has excellent asset quality and significant growth potential, and is China's leading large-scale retail commercial bank. The Bank insists on serving the real economy, actively implements national strategies and supports the construction of China’s modern economic system, and achieves its own sustainable development. Adhere to customer-centeredness, build a financial service system that is interconnected and integrated online and offline, and provide customers with high-quality, convenient and efficient comprehensive financial services. We adhere to the risk-based approach and continue to improve the construction of a “comprehensive, full-process, all-staff” comprehensive risk management system, and asset quality continues to maintain an excellent level. Adhering to the business philosophy of “reaching urban and rural areas and benefiting the people”, we actively fulfill our social responsibilities in providing inclusive financial services, developing green finance, and supporting targeted poverty alleviation. After 13 years of hard work, the Bank’s market position and influence have become increasingly evident. In 2020, among the top 1000 global banks in the British "The Banker" magazine, the Bank ranked 22nd in terms of tier one capital. In 2020, Fitch Ratings and Moody's gave the bank A and A1 ratings respectively, which are consistent with China's sovereignty. S&P Global gave the bank an A rating, and S&P Ratings gave the bank an AAA spc rating, with stable outlooks. Facing the period of strategic opportunities with great potential for China's economic and social development, the Bank will thoroughly implement the new development concept, comprehensively deepen reform and innovation, accelerate the transformation and development of "characteristics, comprehensiveness, lightness, digitization and intensification", and continue to improve its service to the real economy. In terms of quality and efficiency, we strive to improve our ability to serve customers and strive to become a first-class large-scale retail commercial bank that is trusted by customers, has distinctive characteristics, is stable and safe, is driven by innovation, and has excellent value.

2. Postal Savings Bank’s service philosophy

Postal Savings Bank’s corporate culture 1. Corporate spirit: dare to be the first and pursue excellence 2. Corporate purpose: serve Hunan to achieve value 3. Corporate vision : To build a first-class modern retail commercial bank with distinctive characteristics and outstanding advantages. 4. Core values: responsibility, innovation and dedication.

Faced with profound changes in the internal and external operating environment, the Postal Savings Bank must rely on innovation to drive transformation and upgrading, and promote innovation in mechanisms, products and service models. First, establish and improve the innovation assessment and incentive mechanism to stimulate the enthusiasm of cadres and employees to participate in innovation. The second is to establish a matrix product management organizational structure in accordance with the bank's product life cycle management process, form a rich product toolbox, and improve product competitiveness. The third is to transform service methods, segment service markets, accelerate service upgrades, provide customers with more personalized, professional and comprehensive financial services, and improve customer experience.