Quality Department Inspector Year-end Work Summary

When the inspectors of the quality department review every detail of their work this year, they should have a lot of feelings in their hearts. The following is the "Year-End Work Summary of Quality Department Inspectors" compiled by me for your reference only. You are welcome to read it. Year-end work summary of quality department inspectors (1)

Time flies by, and 20xx has passed in a blink of an eye. 20xx has arrived. I take this opportunity to wish the company leaders and all colleagues: Happy New Year! Good work!

Looking back on the past year, when I held the position of Quality Supervisor, although there were no spectacular results, I experienced an extraordinary period of trials and hardships. I am very grateful to the company for giving me a platform for growth, which allows me to learn more things at work and realize that I have many shortcomings. The support and care of my superiors and the support and assistance of my colleagues have made me feel that the warmth of Tang Julong Company is everywhere. I would like to express my most heartfelt thanks to the leaders of the company and all my colleagues. Only with your help can I It makes me more comfortable at work, and it is because of your efforts that the company can develop to a higher level. Under the correct leadership and assistance of the company's leaders and colleagues in various departments, quality work focuses on the company's quality policy, purpose and goals, and works closely around the key points, mainly carrying out the following work:

1. Strict Carry out the inspection of raw materials in accordance with the "Incoming Material Inspection Procedures" and cooperate with the purchasing department in the evaluation and tracking of the quality of raw materials from suppliers. The raw materials will be inspected and tested in a timely manner. If they are found not to meet the requirements, they will be returned and a "Contact Sheet for Abnormal Raw Material Quality" will be issued. At the same time, the supplier will be required to analyze the reasons for the failure and improve the quality to meet our company's supply requirements.

2. Coordinate and communicate with relevant departments, cooperate with the workshop in quality work, and notify the person in charge of the shift to make timely adjustments and track and verify any adverse situations that occur until the problem is finally resolved. We will conscientiously do a good job in collecting quality information and return statistics from customers, and prepare a monthly "Quality Monthly Report".

3. Establish a more comprehensive quality inspection process and operation requirements to ensure product quality in the manufacturing process.

4. There are still many factors that cause quality problems in products. The main reasons are the insufficient self-inspection capabilities of the production department and quality department personnel, resulting in failure to pay attention to details in the relevant work process; random personal behavior quality hazards caused by sex.

5. Strengthen the training of relevant knowledge and operational skills of production and quality personnel, supervise morning meetings and analyze customer complaints, improve the overall quality level of inspection personnel, and create a team with rich work experience and high enthusiasm for work. team.

As the head of the quality department, I feel pressure and responsibility. Quality is the life of an enterprise. If you want to lead a team well, in addition to being familiar with the process, you also need to be responsible for specific work. You must first lead by example, so as to ensure In the case of tight staff, everyone can take the initiative to take on the work.

Work priorities in 20xx:

1. Do a good job in evaluating and tracking the quality of raw materials to ensure that incoming materials are qualified. We must also do a good job in quality follow-up during the process to attract customers. Complaints and returns lessons.

2. To implement the quality concept and enhance quality awareness, we have increased the intensity of training, which mainly includes the promotion of quality system documents and quality concepts.

Troubles in the work of the quality department:

1. Suppliers do not receive materials on time and cannot meet production requirements. After communication, problems always arise again and again. Sometimes they are finally delivered. However, there are problems with the inspection, and the production line is eager to use them, so they have to spend manual time selecting or reprocessing. This violates the quality principle and makes the quality control personnel feel very painful.

2. The employees are very random and do not strengthen the operation essentials. Many defective products lead to rework, and there is not enough time for subsequent inspection and testing.

3. The supplier defaulted on materials, resulting in the inability to produce, delaying the planned delivery, causing time panic for later quality inspections, and not having enough time to conduct certain reliability tests, always in a hurry. Panicking to ship.

Year-end work summary of quality department inspectors (2)

It has become yesterday in the blink of an eye. The past year has been an extraordinary year for Jiamao. We have carried out a number of equipment and raw material transformations; we have also withstood the impact of the global financial crisis, which makes people feel a lot.

Since the beginning of this year, under the care and guidance of the company leaders and with the strong support of colleagues, the Quality Control Department has successfully completed various tasks for the year. I will now give you a summary report on my work over the past year. Please criticize and give me feedback. Thank you!

1. Systematized and standardized ideas have been used in department management to standardize the work process of the Quality Control Department

The staff status of the Quality Control Department this year is: Quality Control Department manpower: existing x people , A wide range of control: including feeding, warehousing, shipping, and production processes. In addition, the company strengthened the construction of the quality control team in the second half of the year. The quality control department also strengthened the internal training of inspection personnel and strengthened the control of raw materials and incoming products, and the workload also increased. In this case, department management must be strengthened and quality management must be systematic and standardized. The following measures have been taken in this regard:

1. Use daily reports to record the work of the day, use weekly reports and monthly reports to summarize the work of the current week or month and formulate a work plan for the next week. Each responsible person acts according to the plan and tracks, verifies and ensures the completion of the overall task.

2. Standardize the various control operations and product standards of the quality control department in the form of documents, so that each inspection personnel can strictly follow the documents and operate in a standardized manner. In view of the inconsistency in the original incoming and outgoing inspection methods and judgment standards, inspectors must often discuss with each other during inspections, formulate relevant defective sample seals, search for product standards and personally participate in functional tests, and form standard documents. Multiple documents and forms including inspection items and judgment standards for raw materials and finished products have been modified and drafted to provide judgment criteria for operators. The detailed list of factory documents is as follows:

Department document revision

Serial number file name

1. Packaging carton inspection standards;

2 , Mold inspection standards;

3. IQC inspection specifications;

4. Supplier assessment regulations;

5. Finished product warehousing inspection specifications;

6. Finished product shipment inspection specifications;

3. The quality objectives of the quality control department have been established, including missed inspection rates of incoming materials and finished products, quality abnormality tracking and processing rates, and shipment batches Qualification rate, etc. to ensure the quality of quality control.

4. Strengthen the learning of skills and knowledge, and learn the knowledge of testing and quality inspection. In order to expand the production capacity and when the department's manpower is tight, the comprehensive quality monitoring capabilities of the inspection personnel can be ensured to ensure the completion of the department's goals and tasks.

2. Improve the quality management system and ensure the normal operation of the system

In 20xx, the following projects will be initially launched and implemented:

1. In order to ensure the normal operation of the system, On x, x, x: x version of the quality management system, the third-party annual supervision and review was successfully passed.

2. Statistical reports have improved quality records and quality statistics. Weekly and monthly quality reports have now been formed, which can intuitively reflect the quality status of each period, so that each responsible department/personnel can take effective measures for immediate improvement.

3. Improve the company’s quality target indicators and formulate statistical and corrective and preventive measures. Through the management review meeting, the company's quality objectives were revised in the "20xx Department Quality Objectives". And through the "Quality Monthly Report", we conduct true statistics on the achievement of target indicators, and intuitively reflect the achievement of target indicators. Track the target indicators that have not reached the target and require the responsible unit to improve to ensure the achievement of the target indicators.

Preliminary plans to complete the project in 20xx:

1. To plan for the reuse of defective products and defective products, it is necessary to standardize the rework of finished products that have quality problems in storage;

2. Continue to strengthen the warehousing control of products and improve the qualification rate of shipped products;

3. Set the company’s overall goals, stage goals, and department goals for 20xx;

4. Some opinions on the formulation of the document require a certain degree of operability, that is, it is formulated based on real reasons or needs. At the same time, the improvement measures are not effectively implemented, but the follow-up effect of the countermeasures or the rationality of the countermeasures are not fundamental. Implement verification. Year-end work summary of quality department inspectors (3)

The company has developed by leaps and bounds in 20xx. While developing, production, technology and quality are also constantly improving. In just one year, under the correct guidance of the company's leaders and the cooperation of various departments, the Quality Department has made certain achievements. Here is a summary:

1. Work Ideas

Based on the quality system xx, we should establish a quality control mechanism as the core, effectively operate and continuously improve the company's management system as the purpose, and comprehensively improve the company's management and quality as the goal.

2. Work Summary

1. The quality inspection mechanism has been continuously improved

Due to the resignation of the former quality director, the company’s quality system work has been stagnant for a while. Although some measures have been taken, Project responsibilities are divided into regional management methods, but the role of quality control is not fully utilized. According to the company's administrative management requirements, supervise and inspect the on-site management of each department and the implementation of daily settlement and monthly settlement, promptly point out problems existing in management and production, propose corrective and preventive measures and correction time limits, and track the correction results, which is relatively Effectively control management and quality. In the subsequent work, we continued to improve the inspection methods, and used the detected problems to test the internal control capabilities. Through the assessment and implementation pressure, we strengthened the management and control of department employees, and gradually made the existing problems controllable, so that the three inspections could be truly established. , making quality control work more systematic and effective.

Since late October, our department has begun to strengthen on-site inspections, communicate with relevant departments in a timely manner and conduct re-examinations on the problems detected. Through this intensive inspection, we put pressure on department employees and improve on-site management and quality. Significantly improved.

2. Strengthen and refine internal assessments

Although the staff turnover rate in our department is low, it is a mixed bag of good and bad, and the inspection standards and business skills are not very clear. Everyone knows the reasons. Based on this, when the department was initially established, under the correct guidance of the company's general manager, efficiency assessment was used as the entry point to comprehensively form the department, and the corrective results and implementation of corrective measures were verified to ensure the normal operation of the quality department.

3. Optimize the management system

Through the implementation of quality control methods such as internal assessment, customer quality information feedback, daily inspections, spot inspections and surprise inspections, the operation work of the quality department has been clarified In order to solve the existing problems in the company, we have used about 2 months since late September to organize employees in this department to learn and train quality awareness, business skills, management systems, etc. The stimulation assessment has been optimized in a targeted manner. Through the implementation of this work, not only some grassroots managers were mobilized, but also each team and team became more familiar with the system documents and became clearer about the key points of management and control. This time, the cumbersome documents, processes and forms in the past have been simplified, inappropriate system documents have been revised, blind spots in the work have been supplemented, and imperfect system documents have been improved.

4. Cooperate with the supervision and audit

From x to x, the certification company ushered in the first supervision and audit since the company’s management system passed the certification. Our department accompanied and comprehensively We cooperated with this audit work and issued the audit opinions to the responsible departments, and comprehensively tracked the implementation of verification, correction and corrective and preventive measures within the deadline.

3. Work Highlights

1. Established a three-inspection mechanism to truly play the role of quality control.

2. Through the optimization of the management system, management responsibilities have been further clarified, management points have been straightened out, and the principle issues of environmental management planning have been revised to make it more appropriate, operable and effective. .

IV. Shortcomings in work and ideas for improvement

Although in just one year, our department has done a lot of specific work and achieved small results, but deep down There are still gaps in the knowledge and work requirements, as detailed below:

1. Although the quality control mechanism has been established, it still needs to be further improved. In the future, we will strengthen the inspection of employees' self-control abilities to comprehensively improve management and quality awareness.

2. We have not done enough to follow up on the resolutions made in the company’s regular meetings. When we fully realized this, we conducted deep reflection and started taking action to do this work well.

3. As the quality inspection department, due to the busy production tasks in the past few months, there are fewer daily inspections on site. But any reason cannot be used as an excuse. From now on, we will balance all aspects of work and spend a lot of time on management and quality monitoring, so that we can truly share the company's worries.

4. Strengthen the management and training of various positions in the department: When the personnel trend is stable, strengthen ideological communication, change the personnel's work attitude to work, carry forward the enthusiasm for work, and put the production into full play. The auxiliary work should be done well to ensure that there are no accidents and objective errors. At the same time, on-the-job training among various positions is strengthened so that all department personnel can master a variety of skills and become multi-functional, making up for the shortcomings of insufficient manpower when the workload is heavy and ensuring the normal operation of the department.

5. In terms of production process control: Strictly control the inspection of raw materials, semi-finished products, and finished products, and focus on the monitoring of the process system. The correct connection of production often requires close cooperation and cooperation between various departments, strengthening communication with the production department, sales department and other departments, eliminating information inconsistencies, keeping quality inspection records in the product control process, and realizing the traceability of products in the production process. , focusing on customers, has laid a good foundation for the after-sales service of products; in the process of product inspection work, the control of the process mainly adopts a comprehensive quality management method, including work quality, as well as comprehensive process management and comprehensive The method of employee participation is not only in the production process, but also extends to the front and back sides, including the monitoring of product design, production, and storage processes to improve product quality; strengthen on-site supervision of production sites, and the supervision of production sites is mainly Regarding the management of on-site hygienic environment, the quality of the environment has a great impact on product quality. For this reason, on-site 6S management should be strengthened to reduce the impact on product quality. The quality department's goals are: customer satisfaction is above 85%, the pass rate of in-use testing instruments is 100%, and all testing instruments are within the validity period. In the operation of the quality system next year, we will do all the work strictly in accordance with the relevant system documents. We will strictly control the product production process in accordance with the relevant documents, promptly notify the production department of any unqualified items, analyze the reasons, and take measures. Corrective Action. We conduct monthly statistics on product quality, and then formulate corrective and preventive measures for major non-conformities; corrective and preventive measures are required for handling customer submissions, and these measures must be effectively implemented. Therefore, we ensure that the quality of products in production next year is stable. Product quality and safety is a long-term and unremitting task. Only good quality products can withstand the test of the market. As an inspection department that serves production and products, in order to adapt to the era of rapid development and global competition, as well as the ever-changing external environment, we must promptly update increasingly more complex technologies to adapt to product diversity and complexity. A comprehensive management system that is flexible and creative requires a talent team with extremely adaptable awareness and adaptability. Moreover, this change is occurring at a continuously growing rate. As a quality department, the need for continuous individual development of the team should be fully recognized by the enterprise. , creating a learning team has become a long-term decision of our department; in order to adapt to the fierce competitive environment, it is necessary to establish a new, high-level team.

When carrying out process innovation and efficiency innovation, it is necessary to improve product quality and improve customer satisfaction. These have also become the goals of next year's plan and related training. Looking forward to the new year, we will continue to improve ourselves, do a good job in guiding production and quality, carry out quality awareness education and training, continue to formulate and improve quality management documents, and complete various tasks in a down-to-earth manner in accordance with the established department goals. ; Timely learning and updating to make the applied management methods more scientific and rational. And adhere to the quality management methods and decision-making aimed at the xx quality system, continue to strengthen communication and cooperation with various departments, and promote mutual understanding and coordinated development. In the new year, all staff in the Quality Department will inherit the positive work enthusiasm and team spirit of the past. In order to achieve our goals, we are ready to face new challenges. Quality Department Inspector’s Year-End Work Summary (4)

During my time working in the Quality Department, what I saw, heard, and experienced made me feel a lot! How to manage the quality department well so that it can better serve the company and enhance the company's brand image! I plan to formulate the following work plan:

1. Personnel planning of the quality department

Based on the current status and actual production needs of the quality department, the garment QC group needs to add one more employment quota; the returns QC group An additional employment quota needs to be added; xx and x are relatives of x, and one of them needs to be transferred from the garment QC group. Liu Jinlan, Assistant Director of the Quality Department, has resigned, and personnel need to be replenished in a timely manner.

2. Planning of the working environment

Due to the extremely hot weather, the quality department urgently needs to install air conditioning to ease the working environment of the quality department! The goods in the quality department are stacked in a very messy manner and the layout is not reasonable. Suggestions:

1. Clear the utility room on the third floor near the door and remove the original partition.

2. Move the after-sales service group to this location; the original after-sales service group location is changed to the goods storage area and debris placement area.

3. The redesigned quality department needs to install air conditioning to provide employees with a relaxed and comfortable working environment.

4. Plan designated locations to store "moving goods (goods to be inspected)" to keep the channels open.

5. The inspection table of the garment QC team and returns QC team is very rough and can easily scratch the clothes. The table needs to be re-bound with white offset plates.

6. Each work area of ??the quality department will be clearly marked (managed according to 6s)

7. Commonly used documents and inspection-related information should be placed in reasonable locations and Make clear identification so that searchers can see it at a glance.

8. Make a large "blackboard" in a conspicuous position against the wall of the quality department, mainly used for daily work task arrangements or notification requirements; make some quality cultural propaganda slogans at the designated location.

3. Appropriate adjustments to work processes and methods

The work process should be kept smooth like the water in a small river! First of all, it is necessary to ensure the smoothness of the internal work flow of the quality department, and use rich work experience to deal with quality issues in a timely, accurate and decisive manner; for controversial issues, special communication channels must be established for timely handling. The second is the optimization plan for the work flow of the quality department and related departments (the company needs to arrange time for a special meeting to discuss this), in order to solve the problem quickly. Quality problems that have occurred many times were only discovered after entering the quality department. This is not how good the quality department is doing, but a flaw in our company's system. Why wasn't it discovered before doing something or making a big deal? When the production department starts the pre-production meeting, does the quality department or relevant personnel participate, and has the pre-goods office been reviewed and confirmed by the relevant departments? What we should strive to do next is: let the quality department run through the entire production process! The specific performance is as follows:

1. After the fabric returns to the factory, the fabric QC must be arranged for inspection and washing water testing as soon as possible. Only after it passes the test can it be shipped; if there are problems in later production, we must investigate Responsibilities of those involved.

2. After the excipients are returned to the factory, they will be submitted to IQC for inspection based on the delivery note, and relevant production tests will be conducted. Only after the test passes the warehousing procedure can the warehousing procedures be completed; at the same time, the defective rate and loss must be confirmed Record.

3. After the production department’s pre-goods office is completed, in addition to the review of the production process, the color fastness of the surface and auxiliary materials, washing methods, tags/washing water markings, etc. must also be carefully and meticulously reviewed. Review and confirm! If necessary, it is recommended that the office or production department arrange for a dedicated person to be responsible for this work.

4. When the production department holds a pre-production meeting, it should notify the quality department, office, design department and other relevant departments to discuss and study production points, quality standards and precautions together.

5. Have a detailed weekly work schedule every week! The production department provides a weekly return schedule; the marketing department also provides a weekly shipping plan to the quality department as needed. The Quality Department will make reasonable work arrangements or adjustments based on the above situation! If the weekly plan cannot be completed for any reason, the relevant departments must provide a notification letter and continue to follow up.

6. It is recommended that the outbound QC team be merged into the quality department for unified management! This is conducive to the unified management of quality standards. The quality of external processing plants can also be grasped from the source, and quality can be strictly controlled from the early and middle stages of production to ensure that problems are discovered in time and dealt with quickly!

7. It is recommended that for FOB orders of furs, accessories, shoes, etc., QC should be arranged for mid-term and final inspections to ensure the quality of the returned goods.

8. The return QC team of the quality department recommends using a scanner (this can greatly reduce working time, improve work efficiency, and save labor).

4. Training plan for each group of the quality department

According to the company’s requirements, provide training on the job responsibilities and scope of the quality department.

1. Garment QC Group: Plan two lessons, focusing on inspection standards, inspection steps, inspection methods, handling of unqualified products, etc.;

2. Return QC Group: Plan a lesson that will mainly explain how to organize and store special items, repair items, qualified items, scrap items, etc.

3. Washing group: Plan a lesson: explain in detail how to wash according to the method? The above guidelines are for dry cleaning or wet cleaning testing; as well as the washing process, the quantitative implementation standards of the national standard and the implementation standards of the enterprise, etc.

4. Packaging group: Plan a lesson to mainly explain packaging methods and precautions; delivery and receipt handover procedures and self-conduct standards, etc.

5. After-sales service group: Plan a lesson to focus on how to deal with returned products; how to follow up on returned repair products; work on ordering and selling orders; precautions for receiving and sending express delivery, etc. .

In addition to the above training, the Quality Department will also conduct training on the company's processes, and regularly organize activities to learn about corporate culture and promote company culture.

5. The mid-term plan of the quality department

1. Start from the basics and details, and strive to implement 6S management.

2. Strengthen the promotion and learning of corporate culture; build the quality department into an excellent, rigorous, pragmatic and efficient department! And strive to make it a model for other departments in the company to learn from!

3. In the shortest possible time, the professionalism of the quality department will be qualitatively improved and the brand image of xx will be improved!