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2023 Newcomer Work Summary 1
Time flies. It has been three months since I joined the company on X, X and X. As a probationary employee of xx po
2023 Newcomer Work Summary Template 5 pieces
2023 Newcomer Work Summary 1
Time flies. It has been three months since I joined the company on X, X and X. As a probationary employee of xx po
2023 Newcomer Work Summary 1
Time flies. It has been three months since I joined the company on X, X and X. As a probationary employee of xx post who is about to become a full member, during this period, I realized the basics of this job and the spirit of enthusiastic struggle in the departmental team through my study and experience. All these make me deeply moved by this job and look forward to continuing to develop and progress in the company.
Looking back on these three months, although the time is not long, it has really changed a lot. The following is my self-summary of my recent work:
First, the ideological aspect.
As a newcomer to the company, I have also deepened my understanding of the company in recent years, understood the company's culture and ideas, and understood the working ideas. Through ideological understanding, I further strengthened my management, requirements and work enthusiasm.
For me, after having work experience. I am also more and more aware of my position in the work. Although my ability is not high now, I also expect to make some positive contributions and achievements for the company through my enthusiasm and struggle in my work.
Second, the work situation
In my work, I have been strictly obeying the leadership's command, and I can seriously abide by the regulations of the company and the post and handle the tasks I handle. Ask questions in time if you don't understand, to ensure the accuracy of the work.
In the past three months, I have been trying to ensure the progress and improvement of my work. In my spare time, I can also consult leaders and seniors to learn more work skills and knowledge.
After work, I have been strengthening self-study. Understand the skills and knowledge of work in various ways, and improve your personal ability in a blink of an eye. This has also brought a lot of help to my work.
Third, learning progress.
After my work and hard work in the internship stage, my work ability has also made great progress and promotion. Especially several basic tasks. When I first started my internship, I didn't even understand these basic goals. But now, with the help of leaders and everyone, I have improved many messy problems in my work, tightened my focus and improved my work performance through active self-exercise and reflection.
Now, I have completed these tasks well, and I am still learning new knowledge and mastering more complicated skills. Although I am only a probationary employee during this period of time, I believe that my performance at work has not lost to other seniors. I look forward to joining here, and under the guidance of the leadership, keep moving forward, work hard and cheer for myself and the company!
Summary of 2023 Newcomer's Works II
On XX, XX, I was fortunate enough to come to the company management department to apply for construction approval. With the care and guidance of the company leaders and the enthusiastic help of my colleagues, I quickly became familiar with the company environment and adapted to the new job. Now I will briefly summarize my work during the probation period as follows:
First, strictly abide by the rules and regulations of the company. At the beginning of my work, I carefully studied the company's employee handbook and various management systems, and strictly observed them to avoid being late and leaving early and violating regulations.
Second, take the initiative to learn, adapt as soon as possible, get familiar with the environment quickly, and understand the work content of approval and construction. Actively consult and learn from leaders and colleagues with an open mind, and basically master the relevant work content, workflow and working methods.
Third, the work is positive, serious and responsible. Through continuous study, consultation and accumulation, the tasks assigned by the leaders have been successfully completed.
1. Under the arrangement of the leaders, actively communicate with the Shanghai design department and actively communicate and negotiate with relevant government departments on Meixiu project, which provided effective help for the smooth progress of the scheme.
2. Based on the work experience and progress, combined with the actual situation of the company, strive to closely combine the work plan with the work progress, so that the plan and progress can be carried out effectively and orderly.
3, according to the project situation, combined with the company's first-level plan, work foresight is strong, and strive to carry out and complete all project-related affairs in advance when conditions are ripe.
4. Try to cooperate with and help other departments to complete related work, and provide assistance within their capacity.
5. Within the planned time, the project was put on record in advance, which provided conditions for the normal progress of the project.
6. Complete the preliminary text and production of traffic analysis, sunshine analysis and environmental analysis in advance to make the best preparation for the next step.
7. Actively communicate with the land department, strengthen contact, effectively persuade the relocation of high-voltage lines in the plot, and urge the government departments to formulate the relocation plan of high-voltage lines within an effective time, which provided favorable guarantee for the project.
8. Cooperate with the company leaders to actively track and effectively supervise the land handover, provide good staff for the leaders, and provide work that can be carried out within the scope of my duties for the smooth and normal land handover.
9. Use personal relationships to actively provide help and support to other departments within their capacity, with enthusiasm and no complaints. Get along with xxx colleagues, strengthen communication, unite and cooperate, and better integrate into the team as soon as possible.
Fourth, the existing problems and solutions:
1. As I was mainly engaged in administration, operation and project management in my previous unit, I need to know more about the work contents and processes of real estate companies. During the probation period, I have not fully integrated into the company's habits and regulations, and I need the guidance of leaders and comrades.
2. Sometimes I am too confident in my work and too simple in my estimation of some complicated work, which leads to my passivity in my work and eagerness for success.
In a word, in a short period of three months, I personally think that some achievements have been made, but there is still a big gap between the requirements of leaders and self-requirements. If the company thinks that I am still qualified during the probation period and will become a full member, I will further be strict with myself, overcome my shortcomings, strengthen my study, strive to improve my professional level, give full play to my special skills, and complete every job actively, enthusiastically and conscientiously.
2023 New Work Summary Chapter III
In the following June, with the care and help of company leaders and partners, I successfully completed the corresponding homework. Now I will make a summary of June.
First, study in practice and try to adapt to homework.
Worked as the front desk in June, and the front desk was the first person to show the company's image. During the operation, I treated every visiting customer warmly in strict accordance with the company's requirements, and pointed it to the relevant office, which provided convenience for the leaders and customers. This is my first assignment after graduation. As a newcomer, I just joined the company, and I am very unfamiliar with the company's operation form and operation process. Thanks to the patient guidance and help of leaders and partners, I learned about the operation content of the front desk and the functional positions of various departments in the company in a short time. It also allowed me to quickly complete the transition from a student to an employee.
It is said that the front desk is the window of the company's external image. Just two months have given me a new understanding and understanding of this sentence. The front desk is not a vase. Everything you say and do represents the company. Guests visiting the company should be greeted politely, and be kind when answering and transferring calls. They should learn to refuse unnecessary calls and things, deal with the daily affairs of the company seriously, and treat their partners humbly and sincerely. Bit by bit, let me study in my homework, March in my homework and gain a lot.
Second, learn from the company's corporate civilization and improve yourself.
Only by participating in the big group of xx can we truly understand the nature of heaven and earth and feel the inner essence of the concept of "strategy drives the world" and the slogan of "national mobilization". I think this is also the motivation to encourage every employee to move forward. I feel this civilization from the dedication of leaders and partners. In such a good working atmosphere, I should also ask myself to devote myself to my homework with a positive working mood, do my homework in a down-to-earth manner, find out the shortcomings in my homework in time, communicate with company leaders and partners in time, do my homework hard and be a qualified employee. This is also the policy that I will work hard on in my future homework.
Third, broaden your common sense and constantly improve yourself.
The homework in June also gave me a sense of crisis. It is found that there is a lot of income and expenditure in homework and study on campus, and what is learned in handouts can be used in homework, and there are more unfamiliar common sense to face. Therefore, it is absolutely impossible to rely solely on my current understanding and understanding of the company. I want to continue charging during the future homework, and learn the layout and planning of manuscripts, specific business projects and so on after the homework. When you first enter the workplace, it is inevitable that there will be some small mistakes that need to be corrected by leaders. However, these experiences have also made me constantly sophisticated and more considerate when dealing with various problems, so as to prevent similar things from happening.
I learned a lot from this experience and felt a lot. I am deeply proud of the achievements made by the company. I will continue to strive to improve my self-cultivation and inner self-cultivation, make up for my shortcomings, sum up my experience in the new study, do my homework with modest emotions and full enthusiasm, and give full play to my potential to contribute to the development of the company.
2023 New Work Summary Chapter IV
20xx officially reported to the Yellow River Company on July 16. From this day on, from the first day when I changed from a student to a workplace employee, I began to step into the society and integrate into it. On August 23, I was officially assigned to Photovoltaic Industry Technology Co., Ltd., which happened to be the unveiling ceremony of Photovoltaic Industry Technology Innovation Center, and this time it just connected me with the company. The internship in the past six months is unforgettable and profound, and it is also a turning point from students to employees. Under the care of the leaders and the care and care of my old and new colleagues, I have made some adaptation and constant adjustment in my work and thoughts, practiced with my heart, studied with my heart, and fulfilled my duties. The main work in the past six months is summarized as follows:
First, induction and corporate culture awareness training;
20xx From July 16 to August 23, Yellow River Company organized the induction and corporate culture awareness study, and strengthened the spirit of hard work, unity and cooperation through military training and quality development. Through the cognitive study of corporate culture, I understand the "harmony" culture of the group company, as well as the difficult development process and impressive achievements of the Yellow River Company. During my internship at Jishixia Hydropower Station, I studied the management system and safety system of the hydropower station, the construction process of the hydropower station and the power generation principle. Finally, I took part in the safety test. In the whole training process, I have a perceptual knowledge of the group and the company, which makes me better integrate into this big family, become a member of the State Power Investment Corporation and the Yellow River Company, and look forward to the future.
Second, the new energy practice
After entering the photovoltaic industry technology co., ltd, the company held a freshman meeting for new employees. The chairman and general manager asked our new employees to strengthen on-site study, integrate theory with practice, and quickly integrate into the company family, and then arranged for me to go to New Energy Branch for on-site process practice. The new energy company is mainly divided into six branches, producing electronic-grade polysilicon and solar-grade polysilicon. The chlorination branch mainly provides trichlorosilane, and the hydrochlorination process is mainly studied in this branch. The field of distillation undertakes the purification of trichlorosilane, and mainly studies the continuous multistage distillation process in the purification process of trichlorosilane; The reduction field mainly uses chemical vapor deposition to reduce trichlorosilane and hydrogen in the reduction furnace, and is also responsible for the evaluation of raw materials. This paper mainly studies the process of producing polysilicon by chemical vapor deposition, and understands the growth process of polysilicon in the reduction furnace. In the sub-field of finishing, the simple process flow of polysilicon crushing and cleaning production line and the drawing process of silicon core are studied. The silicon core is melt-drawn by using a zone melting method in melt crystallization. Because the company needed manpower, I was transferred to the company to do work assistance, and ended my on-site internship ahead of schedule. The whole internship process lasted about forty days. During the internship, I simply learned the production process of each section, understood the production method of polysilicon, and found the connection between practical technology and theoretical study, as well as the limitations of theoretical study. At the same time, I also learned that a production unit attaches importance to safety, product quality and cost.
Third, enter the battery research and development room.
After entering the R&D room of photovoltaic cells, I learned all kinds of laboratory equipment and testing equipment, followed Wu Jiawei to learn the simple use of 3d microscope, the diffusion principle of diffusion furnace, the simple start-stop operation of diffusion furnace, the setting of operation commands such as paddle in and paddle out, and so on. , and assisted the diffusion furnace equipment manufacturers to install the furnace tube, assisted in installing the large spot quantum efficiency instrument and the iv tester, and learned the simple measurement method of the large spot quantum efficiency instrument. As a part-time safety officer in the battery R&D room, he is responsible for the safety management and hazard identification of the battery R&D room.
In addition, there are many shortcomings in the work:
First, when I first entered the workplace, the change of posts was not suitable, the ways and means of doing things and handling work were still lacking, and the change of thinking was not suitable;
Second, lack of work ability, lack of awareness of strain and emergency at work, and lack of exercise. We should strengthen our study in next year's work;
Third, the major studied is quite different from the present stage. It is more difficult to learn solar cell technology across majors, and it is more difficult to understand logical theoretical knowledge and learn equipment. I hope to strengthen the study of basic theoretical knowledge next year.
2023 New Work Summary Chapter 5
At present, with the rapid development of economy, enterprises have more and more diversified ways to carry out business, such as telephone sales skills, email marketing, meeting strange customers, home visits, advertising, old customers introducing new customers and so on. Such sales promotion methods have their own advantages and disadvantages. However, one thing is certain, the sales method mainly depends on the product type of the enterprise itself. But without management, for most enterprises, telemarketing has gradually become one of the most important ways of enterprise marketing. Compared with other sales methods, telemarketing has more obvious advantages: saving enterprise resources and not wasting money, time and energy. Therefore, mastering telemarketing skills has become a top priority for more and more enterprise marketers.
Telemarketing has become a popular sales method in modern times, and everyone can pick up the phone, but it is not a simple matter how to communicate well with each other by phone and reach the sales intention.
First of all, we must overcome our inner obstacles.
Some people worry that the other party will refuse before calling. After being rejected, they didn't know what to do, so they just hung up. Some people even hope that the phone will hang up soon and no one will answer. They always think from the perspective of the receiver and imagine how he will refuse you. If you think so, you will be rejected by two people. Then the phone will not receive the expected effect. There are several ways to overcome inner obstacles:
(1) Keep a good attitude. In sales, rejection is normal. What is abnormal is that no one refuses us. In that case, we don't need to run business. Have 200% confidence in your products and services, and be very optimistic about the market prospects of your products. It is their loss that others don't use or need our products or services. At the same time, it summarizes several advantages of its own products.
(2) Be good at summarizing. We should thank every customer who refuses us. Because we can learn from them why we are rejected. After each call, we should record the way they rejected us, and then we will sum up how to solve similar problems next time. The purpose of doing this is to make us confident enough to solve common problems again, without fear or fear.
(3) Take a little time to study every day. The more you learn, the less you know. The purpose of our study is not to reach a certain height. But give yourself enough confidence. Of course, learn selectively, and don't learn everything you don't know. Before making a phone call, you can write down the key words you want to express to your customers on paper to avoid being "incoherent" because of nervousness. If you type more, you will naturally mature.
Second, make clear the purpose of calling.
The purpose of calling customers is to promote products. Of course, it can't be done by a phone call, but our phone call should be effective and can get valuable information. If the person who answers the phone happens to be the person in charge, then we can directly introduce the company's products to him, communicate by telephone, send him product information emails, and make an appointment to visit. If he is not the person in charge, he must try his best to get the name, telephone number and other information of the person in charge, and then contact him to send an email and make an appointment to visit. Therefore, calling customers is not the purpose, what we want is to contact our target customers, get interview opportunities, and then complete our sales.
Third, the collection of customer resources.
Since the purpose is clear, it is a question of who to call. Telemarketing in any industry starts with selecting customers. The key to the success of telemarketing lies in finding the right target, or finding enough effective potential target customers. If you can't even do this, then you can't create any good performance at all. In the process of telemarketing, choice is always more important than effort. Finding the right target at the beginning doesn't mean that you can generate sales performance, but at least you get an opportunity and get a good start.
There are three conditions for selecting customers:
1, with potential or obvious demand;
2. Have a certain economic strength to consume the products you sell;
3. The contact person should have the decision-making power and be able to make the final decision. Because our products belong to high-end products, the consumers are mainly middle-and high-income people, public money consumers and celebrities. These people are mainly concentrated in it industry, consulting industry, entertainment industry, real estate industry, publishing industry, medicine industry, automobile industry, media industry, communication industry, study abroad agency, civil aviation industry, financial industry, government and institutions. When developing customers, we must collect personal information and corporate procurement in these industries.
Four, the front desk or switchboard communication
After the information is collected, it is the telephone contact. At this time, you will find that many calls are the front desk or switchboard of the company, and the person who answers the phone is not the object you are looking for. I haven't said a large set of sales words yet, so I must find a way to bypass these obstacles and bypass the front desk words:
1. Look for the boss's name when looking for information. When you make a phone call, go directly to the boss. If the other person asks who you are, you can say that you are a customer or a friend, so you have a greater chance of finding it.
2. Prepare the company's phone more, call with different numbers, and different people will have different reactions when answering it, so the chances of success are higher.
3, as long as you go to the extension and ask again (don't press 0 to turn to manual), you may go to the salesman or the personnel department, so you can avoid the front desk.
If you think this customer has a bright future, don't give up. You can find another colleague to help you, test your colleagues and learn new methods by the way.
As their partners, for example: Hello, this is xx Company. Please connect me with your boss. I sent him a fax yesterday to make sure whether I received it.
6. I don't know the surname of the person in charge, but pretend to know him. For example, I'm looking for your manager Wang. "I am xXX of XX company. We have contacted about cooperation before. If the answer is that there is no such person, you can say: Oh, that's my fault. I lost his business card. Please tell me his name and telephone number? "
7. Don't leave your name and phone number with the person who answers the phone. If the person in charge is not in or available, just say: Never mind, when is the person in charge usually here? When do you think it is convenient for me to call, or I'll call you back this afternoon? It's hard for the person who answers the phone to refuse you again.
Verb (abbreviation of verb) is the prologue of successful telemarketing.
In order to find your target customers, you must introduce yourself to the company within 30 seconds, arouse customers' interest and make them willing to continue chatting. That is, the salesperson should clearly let the customer know the following three things within 30 seconds:
1. Who am I and what company do I represent?
2. What's the purpose of my calling the customer?
3. What's the use of our products for customers? It's best to express your intention in the shortest sentence in the opening remarks, because no one will have the patience to listen to a stranger's long speech there. What the customer cares about is what this call is for and what it can bring him. A useless phone call is a waste of time for anyone. For example: Hello, Mr. Zhang, I'm xxx from Morning Fruit Industry Co., Ltd. Our company mainly distributes all kinds of high-grade fruits and dried fruits, as well as dried fruit gift boxes, red wine and tea oil. Our products can be distributed as employee benefits and holiday gifts, and can also be provided to your customers to maintain your customer relationship. Note: don't always ask customers if they are interested, but help them decide and guide their thinking; In the face of customer rejection, don't back down and don't give up immediately. The most important thing is to have an interview with the customer.
6. Introduce your own products
When introducing products on the phone, we should grasp the key points, highlight the characteristics of products and attract customers:
1, distribution advantage: we spend in the form of membership card, which can be used for one-time consumption, multiple delivery by credit card and recharge. Can be used as a gift to customers, convenient and practical. As long as the customer calls, we will send the product home, saving your customer's shopping time and ensuring the quality of the product.
2. Product Advantages Most of our products are imported fruits and dried fruits, and we have our own plantations for many fruits, which ensures that the products have no pesticide residues. Many products are rare in the market. Nowadays, everyone pays attention to giving gifts to health. If you give such nutritious products and services to customers, and the customer relationship is well maintained, then your business will certainly grow, and giving them to employees will also make employees feel the concern of the enterprise, which will definitely improve their work enthusiasm and efficiency. Needless to say! !
3, gift box advantages Our high-end gift box has a variety of red wine, tea oil, and various dried fruits, which can be used as high-end gifts for customers or for visiting relatives and friends. You can choose different gift boxes according to your own needs and preferences. As a gift for customers and employees, it brings you convenience and saves you the trouble of buying and giving gifts. It's convenient to get a gift card.
Seven, deal with customer objections.
When introducing products, we will encounter customers' rejection and doubts, but we keep a good attitude and can come up with some words to deal with them. There are two kinds of customer objections: untrue objections and real objections.
There are several untrue objections:
1, the customer's habitual refusal, most people receive a sales call, the first reaction is to refuse. This kind of customer will divert his attention. We take the route of group purchase, and the products are not sold to him. The function is to improve the enthusiasm of his employees, maintain his customer relationship and bring greater enterprise benefits.
2. Customer's emotional objection. When we call our customers, we don't know whether they are in a good mood or a bad mood. Now it is suitable for communication. Therefore, we can hear whether the customer is emotional or not from his tone and attitude, and listen to his complaints, which will help him to resolve his irritability. Then in the future communication, customers will also give back your kindness. Learn to listen, and telemarketers will be rewarded accordingly.
3. The client is good at being a teacher's objection. The customer points out that your opinion or product is not really dissatisfied. Customers themselves know that there is no perfect product in this world. He just wants to tell you how powerful and knowledgeable he is. We can win the argument with customers, but we will lose the opportunity to sell. What a salesperson should do is to shut up and listen to the different opinions of customers. Then I agreed with him: "Well, what you said is very reasonable. What products are defective. Listening to you, I have learned a lot. " Then I put forward my own different opinions, which not only satisfied the vanity of customers, but also achieved the purpose of my own sales.
The real objection mainly includes two aspects:
1, demand, there are several forms.
(1) The answer to "I don't need it for the time being, I'll call you if I need it" may be that our opening remarks didn't attract customers, so we need to adjust our words and focus on what our products can bring him. For example, the Chinese New Year is coming soon, and your company will definitely give employees benefits, and old customers should also maintain good relations. Employee benefits can improve employees' work enthusiasm, and customer gifts can enhance customer cooperation. you
(2) The answer of "Send a fax/information first, then talk" only leaves us an opportunity to call next time, so we should consider how to attract customers' attention next time, and we should not rush into it.
(3) Use the answer of "I'll think about it"/"Let's discuss it again" to find out the true meaning of the customer's "consideration". You can ask: What are you worried about? Well, I'll go to your place with products and materials, so you can have an intuitive understanding. It's best to have an interview, ask the reason clearly and find a way to solve it.
(4) "We already have a partner" At this time, don't belittle each other's partner. If you belittle your opponent, it is equivalent to belittling your customer, and the result is counterproductive. You can say: Oh, congratulations first. I want to know which company you work for. As colleagues, we may know a little more. What can we do to help you? If the customer is interested, you can analyze the advantages of your opponent, then tell the differences of your product to arouse the customer's interest, and then make an appointment to let your customer know about the product, and multiple choices will not cause him any loss.
(5) "I am very busy now, and I have no time to talk to you." We can answer the customer like this: it doesn't matter. If it's convenient for you tomorrow afternoon, I'll visit you with the information, and we'll talk about it in detail when we meet. If the customer still refuses, tell the customer to email him first, make an appointment for the next contact, and give the customer a buffer period.
2. Oppose the price, communicate by telephone, and try to avoid talking about the price. If you have to quote a price, you can quote a rough price, and try to quote an interval instead of an accurate price to facilitate bargaining with customers.
Eight, about customer interviews
The ultimate goal of our phone call is to sell our products, which requires sitting down and talking with customers, so the success of the phone call depends on whether we can make an appointment for customers to visit at home. It is impossible for any customer to call. Maybe the first date didn't work out, but we can leave ourselves a way out. We can say this: Manager xx, look at this. I will go to your place with products and materials tomorrow afternoon ... Oh, you don't have time tomorrow. Is Wednesday afternoon convenient for you? It won't take you long. When are you free on Wednesday afternoon ... OK, see you on Wednesday, and I'll call you then.
If the appointment is successful, the purpose of your call will be achieved. The next thing is to prepare materials and samples for home visits. This is the real beginning of sales. How to succeed in the interview is a test of a salesperson's sales ability.
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