Where can I complain if the beauty salon doesn't refund?

If the beauty salon does not return the card, you can make a complaint through 123 15. Beauty cards are prepaid and can be refunded. As long as the money has not been spent, you can ask for a refund. Advance payment has no one-way or one-way guarantee effect. If the parties fail to perform the contract and the contract is terminated, the advance payment shall be returned. The liability of each party for breach of contract shall be determined by other terms stipulated in the contract. If there is no liability for breach of contract, it is generally not liable for breach of contract.

Under the normal performance of the contract, the advance payment becomes a part of the price. In the case of non-performance of the contract, the advance payment must be returned according to the original amount regardless of the default of the payer or the payee.

You can complain to the Industrial and Commercial Bureau or handle it in the following five ways:

First of all, how to complain?

1. Both parties shall submit the book first, and submit corresponding copies according to the number of the other parties. If the parties are citizens, the names, gender, age, place of origin and address of both parties shall be stated; If the party is a unit, the name, address, legal representative or person in charge of the unit shall be stated. The text of the book shall state the request, facts and reasons, and the tail shall be signed or stamped with the official seal.

2. According to the principle that whoever advocates gives evidence, the plaintiff shall submit the following materials:

(1), plaintiff qualification materials. Such as the original and photocopy of resident ID card, household registration book, passport, Hong Kong and Macao compatriots' home visit permit, marriage certificate and other evidence; If the enterprise is the plaintiff, it shall submit a copy of the business license, business registration certificate and other materials.

(2) Evidence to prove the plaintiff's claim. Such as contracts, agreements, creditor's rights certificates (IOUs, IOUs, etc.). ), receipt and delivery vouchers, correspondence, etc.

Second, complain to the industrial and commercial bureau that beauty salons belong to commercial organizations and naturally belong to the management of the industrial and commercial bureau. Therefore, consumers can report the store to the Industrial and Commercial Bureau. If a beauty salon obtains an industrial and commercial business license, the relevant departments will generally revoke the license and impose a fine; If the store does not have a license, the staff of the industrial and commercial department will also seal it up according to law and help consumers get back the defrauded funds.

Third, call the consumer to complain. 123 15 is the department responsible for protecting consumers' rights and interests, and it is also the department that directly manages such cases. Therefore, after being deceived by beauty salons, consumers should call the hotline 123 15 as soon as possible to find complaints from consumers' associations, so as to recover losses.

Fourth, call 1 10 to call the police to solve the dispute. The transaction method of forcing consumers to buy and sell is actually a fraud, so the police also have the right to manage such cases. After the consumer calls the police, the police will soon come to the store to handle the dispute for you, which is also a good choice.

Fifth, report and expose this behavior to reporters. In fact, it is a kind of fraud for consumers to buy and sell in beauty salons. They can report this unfair business behavior to reporters and friends.

Legal basis:

"Regulations on the Administration of Medical Institutions" Article 5 The administrative department of health of the State Council is responsible for the supervision and administration of medical institutions throughout the country.

The health administrative department of the local people's government at or above the county level shall be responsible for the supervision and management of medical institutions within their respective administrative areas.

The competent health department of China People's Liberation Army shall supervise and manage military medical institutions in accordance with these regulations and relevant state regulations.