Corporate Culture Speech

Corporate Culture Speech

Some people say: Society is a big stage, let’s see who is more exciting; others say: Competition is a set of aerobics, which can relax your muscles and activate your muscles. Compose the beating pulse; I want to say that advanced corporate culture and excellent service concepts are the energy treasure house of the enterprise, unleashing vitality and reaping prosperous harvests.

With the further deepening of enterprise system reform, enterprises have entered the era of customer economy and brand economy. In recent years, the group company has carried out in-depth corporate culture construction and cultivated employees' recognition and compliance with the service concept through service brand collection activities. Through the launch of learning enterprise creation activities, we strive to cultivate employees' learning and innovation skills and realize the knowledge-based management of enterprises; we regard the construction of industry style as an important task, continuously innovate service measures and service mechanisms, and create an honest service brand. As a member of the Customer Service Center, we also practice the service concept of “Integrity in Water Services, Benefiting Ten Thousand Households” and the values ??of “Citizens’ Satisfaction, Government’s Reassurance” at work.

Every day, we go through the phone lines, listen to citizens’ opinions and appeals, and feel their joys, sorrows, and sorrows. Although we have never met, the water hotline has built a smooth air bridge between us and the citizens, paving a fast lane of service soaked in sincerity. We are heart to heart and connected with the general public. We feel their feelings, rejoice in their joy, and share their happiness. When citizens encounter problems, we are anxious together; when problems are solved, we are happy together; when citizens call to express gratitude, we feel gratified and proud from the bottom of our hearts. However, we are not always laughing at work. There are also times when we feel sad, aggrieved and even cry. As the saying goes: It is difficult to agree with one another. When users encounter problems, either due to poor quality, being in a hurry, or not understanding the water affairs work, some users will call and make harsh remarks, and some will scold them indiscriminately without even having the chance to explain. No, what's more, some even said bad words and cursed at each other. As a girl, who is not the apple of their parents' eyes and the darling of their knees, and how many times have they been so angry? Sometimes I can't help but burst into tears after answering the phone, thinking that the hotline job is too difficult. But when I calmed down and thought about it carefully, I wasn’t so angry anymore.

Mr. Zhang repeatedly reminded us that customers are always right and asked us to learn to think from others’ perspective. Yes, we compare our hearts to each other. Whoever encounters an emergency is not anxious and whoever encounters trouble is not upset. As a service company and as a messenger of water delivery, we "share the worries of the government at the top and solve the problems for the masses at the bottom." Isn't this our bounden duty? As long as users drink it, they can rest assured. Water, satisfaction, as long as users can live and work in peace and contentment, it doesn't matter if we are tired or miserable. No matter who the users are, we must remain unchanged in response to all changes, that is, consistently deliver nectar to the citizens with the highest quality water, resolve their worries with the most enthusiastic service, and bring each other closer with the most sincere words The distance makes them feel warm and the true love of Water Affairs. This is our true confession and our solemn commitment!

Our corporate culture of water affairs is developing, improving and omnipresent. You see, the set of systems that represent the overall image recognition is a kind of corporate culture; the systems that regulate employee behavior are a kind of corporate culture; the repeated assistance activities in villages are a kind of corporate culture... It is precisely because of this strong With the support of strong corporate culture, today's development chapter of water affairs has been written. The group company has gone through three years of glorious development, and the achievements it has made are eye-catching and make us feel excited. It is the hard work of the water workers' hearts and fires! As everyone said, water is our home and we are all. Relatives in this family, it’s okay to work more, and lose nothing if you take less rest time. The more your brain is used, the more active you will be, and your work will become better and better.

Our employees are such employees who help each other, love each other, and work together; our team is a team with cohesion and centripetal force; our leaders are leaders who are far-sighted and extremely approachable; our corporate culture is a people-oriented, heritage-based Deep corporate culture!

Friends, an organization with high aspirations has opened a new chapter. The pulse of the times has pushed us to a higher starting point: we have a long way to go to build a brand water service; imagine eight leading , we are full of vitality! Let us give full play to our talents and vitality under the guidance of the corporate spirit of "Creating great undertakings and pursuing excellence"! Let us work together to build "vital water services, brand water services, and harmonious water services" for our country. "And work hard!