How to respond to complaints about not cooperating with epidemic prevention and control measures?

The reply requires individuals to reply according to their own real opinions and according to the situation and measures of epidemic prevention and control in this area. At present, the situation of epidemic prevention and control is very grim. The cadres and masses in party member take the initiative to do their duty and devote themselves to the front line of epidemic prevention and control. However, there are still very few individuals and units who do not strictly implement the deployment requirements of epidemic prevention and control work, and their sense of responsibility is not strong, and the prevention and control measures are not in place. Therefore, the response to letters and visits should be written according to specific circumstances.

Regulations on Letters and Visits

Article 22 The relevant administrative organs shall register the letters and visits directly submitted by the petitioners to administrative organs other than the petition offices of people's governments at all levels in accordance with the provisions of these Regulations; Letters and visits that conform to the provisions of the first paragraph of Article 14 of these regulations and fall within the statutory functions and powers of this organ shall be accepted, and shall not be prevaricated, perfunctory or delayed; For petitions that do not fall within the scope of functions and powers of this organ, the complainant shall be informed to submit them to the competent organ. After receiving the complaint, the relevant administrative organ can answer whether it is accepted or not on the spot, and shall give a written reply on the spot; If you can't answer on the spot, you should inform the complainant in writing within 15 days from the date of receiving the complaint. However, unless the name and address of the complainant are unclear. The relevant administrative organs shall inform each other of the acceptance of letters and visits.

article 28 when handling letters and visits, administrative organs and their staff members should fulfill their duties, handle affairs impartially, find out the facts, distinguish the responsibilities, publicize the legal system, educate and guide them, and handle them properly in time, without prevarication, perfunctory or delay.