When did the policy of free fares for people over 70 years old on some buses in Tianjin begin? Specific details?

Benefiting more than 1.4 million elderly people. According to the decisions of the Municipal Party Committee and Municipal Government, Tianjin will implement free bus rides for elderly people over 65 years old this year, and include it in 20 popular projects this year. According to the requirements, free bus rides are only available to seniors with household registration in Tianjin and over the age of 65 (that is, seniors who were born before December 31, 1945 and turned 65 in 2010). According to incomplete statistics, there are currently about 1.2 million elderly people registered in this city who meet the requirements of 65 years and above. In addition to the new elderly people who meet the requirements of 65 years old and other conditions over time, it is expected that the elderly will ride free of charge this time. Public transportation work will involve more than 1.4 million elderly people of working age. There are more than 200 free lines. According to relevant sources, senior citizens over 65 years old can ride for free on more than 200 bus lines in the city with a full fare of less than 2 yuan (including 2 yuan). These lines are distributed in Tianjin’s central urban area, Binhai New Area and peripheral districts and counties. The work of using the "senior citizen ID card" to ride the bus before July will be officially launched from April 1. At that time, the elderly can ride for free with the senior citizen ID card issued by the Tianjin Municipal Civil Affairs Department; before June 15, Tianjin Municipal Government will The Civil Affairs Bureau and various districts and counties will complete the issuance of free IC cards for the elderly; starting from July 1, the elderly can ride for free with this special IC card. Tianjin will ensure free rides for the elderly through financial subsidies. The "special card" has a special prompt sound. In order to distinguish the elderly who hold the card on the bus from other card-holding passengers, the city will issue special notices for passengers with eligible fares of less than 2 yuan (including 2 yuan), including the six districts in the city and surrounding suburban counties. Yuan) nearly 5,000 bus card swiping systems have been upgraded and set up. After July 1, when an elderly person gets on the bus with a senior citizen card and swipes the card, the system will change the "beep" prompt for ordinary passengers to swipe the card and change it to a voice prompt such as "senior card". Bus drivers can use the prompt sound to visually check whether the card holder meets the requirements for free rides. If the driver cannot identify the cardholder from the appearance, he or she can verify it again through the photo, name and other basic personal information on the senior citizen ID card, thereby ensuring the right of senior citizens of appropriate age to ride the bus for free and preventing other ineligible persons from taking the bus. use. It takes time to prepare "specialized cards". According to industry insiders, according to the current basic card production capabilities of the department responsible for producing such cards for the elderly, the maximum daily card production capacity can reach 10,000. Even if card issuance equipment and labor are increased from now on, it will be difficult to Make sure to complete the task of producing and issuing free bus passes for all eligible seniors before April 1. At present, relevant preliminary work in other aspects is also in progress. Warm reminder: For safety, it is best to travel during off-peak hours. Starting from April 1st, the city's senior citizens will be able to enjoy free rides during all-day transportation. Even during the morning and evening rush hours, senior citizens who have urgent matters can ride for free. However, people in the public transportation industry call out that 7:00 to 8:30 in the morning and 17:00 to 18:30 in the evening are the two peak passenger flow times for bus operations, and key lines with a full load rate of 80 to 90% can be seen everywhere. For the elderly, for their own safety and comfort, it is best to travel at staggered times unless there is a special emergency. For elderly passengers with physical disabilities, it is best to be accompanied by family members. "Find a good seat before getting on the bus" job training for tens of thousands of bus employees across the city. We learned from the Municipal Bus Group that in order to ensure the safety and comfort of the elderly on the bus, the bus group has currently launched preliminary preparations such as passenger flow surveys and driver service training. It is understood that the public transportation group attaches great importance to the popular project of free rides for 65-year-olds and has established a special work leading group. In order to ensure that this special event is actively promoted and carried out in an orderly manner. The transportation and dispatching department of the public transportation group organized and carried out a passenger flow survey, adjusted the operation plan according to the passenger flow situation, and rationally allocated transportation capacity through adding buses and expanding classes to meet the travel needs of citizens and passengers at different times. The service department began to compile a staff training outline, and carried out on-the-job training for 10,000 bus drivers and station attendants across the city to improve service awareness and service skills, improve operational service quality, and all employees signed service responsibility letters. At the same time, in order to increase the publicity of free rides for the elderly, slogans were posted on bus TVs and in the carriages to promote the relevant details of free rides for the elderly.

The bus 96196 customer service hotline carefully provides consultation and answers on the policy of free rides. I learned from the Third Bus Company that the company has formulated a 20-day training plan covering all employees and drafted a "Training Outline for Free Bus Riding for Seniors Over 65 Years Old". The main training content covers the interpretation of relevant policies, the elderly The standardized service process for people from getting on the bus, riding to getting off the bus, the standardized service terms for giving up seats to the elderly, and the slogan of the entire event. In particular, based on the characteristics of the elderly riding the bus, we summarized and compiled the services that may be involved in the service process. The jingle of “28 What to do” helps drivers master service skills and ensures the safety of elderly passengers. For example: elderly people ride slowly, don't rush and don't rush to greet them first; find a seat before getting on the bus, stop and open the door for safety, etc. From now on, the three companies will mobilize professionals in service quality, safe driving, and operation and dispatching to take turns to conduct special training for all drivers, station attendants, and managers. It is required that all drivers know the training content, and that the training and education coverage and standards are The program mastery rate reaches two 100