Excellent Bank Personal Work Conduct Guarantee Letter of Commitment

The bank’s personal work behavior guarantee letter and commitment letter are excellent

(1)

As a Communist Party member, you must always Maintain the advanced nature of party members and reflect the vanguard and exemplary role of communist party members with practical actions. Now combined with my job, I solemnly promise:

1. Take the lead in learning and improving. Seriously study the important thinking of the "Three Represents", learn the party's basic knowledge, principles, and lines, learn scientific, cultural and business knowledge, strive to improve the ability to serve the people, and strive to become an advanced party member.

2. Take the lead in observing discipline and law. Consciously abide by the country's laws, regulations and work disciplines, and be an example of compliance with laws and regulations. Strictly implement the provisions of the "Party Constitution", restrain one's words and deeds in accordance with the standards of party members, conscientiously perform the obligations of party members, be strict with self-discipline, and consciously safeguard the image of the party and the country. Strictly keep the secrets of the conservative party and the country, implement the party's decisions, obey the organization's distribution, and actively complete the party's tasks.

3. Take the lead in striving for great results. Be brave enough to shoulder heavy responsibilities at work, be willing to contribute, and do your job well with a strong sense of professionalism and responsibility. Take the initiative to carry out work, consider the overall situation, understand the general situation, work hard, pioneer and innovate, make selfless contributions, and make due contributions to the development of the Agricultural Bank of China.

4. Take the lead in serving the masses. At work, we always put customers first in service, take customer satisfaction as the standard, consciously regulate our own behavior, and conscientiously implement various service measures of our bank. We will fulfill our promise of "serving the people wholeheartedly" with a warm, civilized and careful service attitude.

5. Take the lead in promoting righteousness. Be honest and trustworthy, honest and self-disciplined, objective and fair in work and life. Be diligent in criticism and self-criticism, do not engage in double-dealing, do not engage in conspiracy, do not engage in conspiracy, perform job responsibilities in accordance with the law, consciously abide by professional ethics, abide by professional ethics, keep state secrets and business secrets of the unit, promote good and abandon evil practitioners.

The above points are the promises I have made as a party member. I will use this as a guideline for my words and deeds in my future study, work and life, and play an exemplary role as a party member. Please The party organization tested me.

Commitment person:

(2)

1. Savings business is provided without Sunday service throughout the year. Customers can go to our bank to handle business at any time during business hours. Bank's external commitment letter.

2. Adhere to the principles of “voluntary deposits, free withdrawals, interest-bearing deposits, and confidentiality for depositors”.

3. We provide damaged RMB currency exchange and fractional currency exchange services free of charge all year round (large amounts of fractional currency exchange need to be reserved in advance).

4. Savings staff should treat customers with the same attitude in six aspects, namely: deposits and withdrawals are equally enthusiastic, both large and small amounts are welcome, major and minor currencies are accepted equally, they are equally serious when busy and leisurely, and they are equally cordial to strangers and acquaintances. Young and old alike are thoughtful.

5. Counter employees should be neatly dressed, wear ID badges, and accept customer supervision.

6. Implement the deposit and loan interest rates prescribed by the state and protect the interests of customers in accordance with the law.

7. Credit cadres are honest and dedicated, adhere to credit principles, systems, and methods, and handle all kinds of credit business impartially. The letter of commitment is "Bank's External Commitment Letter". Do not use loans for personal gain. Put an end to the behaviors of eating, taking, getting stuck, asking for, and retaliating.

8. Strictly abide by settlement disciplines. Whose money goes into whose account, never unreasonably refuse to pay or suppress orders or votes. Make bill settlement convenient, fast and safe.

9. Bank of China will not issue financial instruments such as letters of credit, letters of guarantee, bills, certificates of deposit, and credit certificates that are inconsistent with the facts.

10. Bank of China employees do not accept gifts, gratuities and securities from customers.

11. There is no counterfeit currency in external cash payments. If a customer discovers counterfeit currency in person during cash payment at the counter, double compensation will be provided (except for direct payment from other banks).

12. When receiving customers at the counter, follow the "three tones" (answer when coming, answer when asking, and say farewell when leaving) and "three up" (stand up, smile, and speak in civilized terms) )Serve.

13. Door-to-door pick-up and drop-off service is provided for large-amount savings deposits and withdrawals. Depositors of county branches who make a one-time deposit and withdrawal of 100,000 yuan, and depositors in urban areas who make a one-time deposit and withdrawal of more than 150,000 yuan, can make an appointment one day in advance to pick up and deliver money to customers within their jurisdiction.

14. Implement the first inquiry responsibility system.

The person in charge of the first inquiry provides customers with fast and thoughtful services.

15. Each business outlet has set up a customer opinion book, and branches and sub-branches have set up complaint hotlines. Customers can report or complain if they have any opinions.