Will Hunan Library's "Two Sessions" services be fully launched in 2023?

Hunan Library has provided professional and accurate information services for Hunan’s “Two Sessions” for the twelfth consecutive year.

Red Net Moment News Correspondent Chen Hao, Li Qingyuan, and Academic Affairs Teacher Yuan Sirei reported from Changsha

On January 11, the "Two Sessions" time in Hunan opened in 2023, and the Hunan Library's "Two Sessions" service team was in The site for the Two Sessions is ready. This is the twelfth consecutive year that Hunan Library has provided professional and accurate information services for Hunan's "Two Sessions".

2023 is the first year to thoroughly implement the spirit of the 20th National Congress of the Communist Party of China and embark on a new journey of Chinese-style modernization. This Hunan "Two Sessions" is of great significance. Hunan Library attaches great importance to and deploys in advance, actively forming a public library think tank service alliance, focusing on promoting an embedded, full-process information service model, helping representative members perform their duties accurately and efficiently, and writing a new chapter of socialism with Chinese characteristics in Hunan in the new era. The chapter brings together the power of library think tanks.

Representative members consulted at the service point of Hunan Library.

Adhere to the problem orientation, keep close to the hot spots, and make good pre-conference services.

The special documents of the two sessions have always been the "top stars" of the two sessions services. Hunan Library combines the new formulations and new measures in the report of the 20th National Congress of the Communist Party of China, focuses on the major decisions and arrangements of the Provincial Party Committee and the Provincial Government, adheres to a problem orientation, closely follows the economic and social development of Hunan and the hot spots of general public concern, and carefully compiles and prints the "Economic High "Quality Development", "Educational Science and Technology Talents", "Specialization and Specialization", "Enhancing People's Livelihood and Welfare", "Creating New Glory of Socialist Culture", "Comprehensively Promoting Rural Revitalization", and "Living in Harmony between Man and Nature". , covering 18 hot topics such as scientific and technological system reform, talent strategy to strengthen the province, cultural confidence, the first Hunan Tourism Development Conference, employment priority policies, personal pension systems, rural industry revitalization, and response to extreme climate, with a total of more than 6,000 copies. Give full play to the role of the library as a think tank and provide intellectual support for representative committee members to perform their duties.

The special documents of the Two Sessions carefully compiled by Hunan.

Adhere to demand orientation to help provide a "combination punch" for services in duty performance suggestions meetings

As epidemic prevention and control enters a new stage, in response to the actual needs of representative members to perform their duties, Hunan Library Based on demand, we comprehensively optimize service processes, upgrade service methods, and achieve comprehensive improvements in "cloud" services and on-site services.

In terms of "cloud" services, using embedded services as the starting point, Hunan Library's massive resources and high-quality services are pushed to the mobile phones of representative members in real time through the "Hunan Smart People's Congress" and the "CPPCC Cloud Platform" , improve the user experience from "cloud" to "fingertip", and create a trinity of "cloud" service function modules tailored for users. Among them, the "hot topics" module focuses on decision-making and deployment, policy interpretation, problem challenges, countermeasures and suggestions, expert opinions, stones from other mountains and other essential information, using high-quality information to help high-quality political advice; the "provincial map inquiry" function can Provide personalized and exclusive information consultation for representative members, and use high-precision services to meet high-level performance of duties; the "One-online Reading" digital reading platform uses books as a medium to promote representative members' learning, communication, and political assistance, and works together with party and government agencies Promote reading for all and build a "bookish Hunan" ecosystem.

In terms of on-site services, Hunan Library has set up an information service point for the two sessions at the two sessions site, providing all-weather customized information services during the conference. Representative members can either retrieve the latest data, policies and regulations, research reports, etc. urgently needed for drafting proposals at the service point, or submit information consultation on the mobile phone. After receiving the consultation, the Hunan Library Think Tank Service Team will activate the information customization service mechanism. A dedicated person will conduct needs analysis, task decomposition, classification retrieval, information collection, identification and inspection, and will give a preliminary reply within 24 hours to ensure that The accuracy, professionalism, timeliness and forward-looking nature of the information help representatives and members participate in and discuss politics in an all-round way.

Hunan Library staff provide round-the-clock information customized services for representatives and committee members participating in the Hunan Two Sessions.

Adhere to the characteristic orientation, do a good job in post-conference service extension and normalize services, and play the "concerto"

The "Two Sessions" service is an important service measure of Hunan Library. It has been stationed for the first time since 2012. It has been continuously carried out for 12 years since the committee member's resident service. Due to the short duration of the "Two Sessions", very few consultation and service needs may need to be further connected with representatives, committee members and functional departments. To this end, by tracking services after the conference and continuously extending the service chain, Hunan Library has gradually explored a new way for "two conferences" services and regular services to advance hand in hand and develop in a coordinated manner.

In view of the different characteristics of party and government agencies and the different work responsibilities of functional departments, Hunan Library is based on reality, follows objectivity, adheres to characteristic orientation, innovates service models, enriches service connotations, establishes special service classes, and provides dedicated services. , in-depth and accurate decision-making information services. Through distinctive regular services, such as providing legislative review for the Standing Committee of the National People's Congress, providing special consultation for the CPPCC Consultative Meeting, and providing regular public opinion information services to relevant units and departments, it provides decision-making information support and guarantee for relevant units. It has established long-term and good cooperative relations with party and government agencies such as the Provincial Party Committee, Provincial People's Congress, Provincial Government, and Provincial Political Consultative Conference, and further consolidated the "main position" of normalized services.

In 2022, Hunan Library will give full play to its industry demonstration and leading role, devote itself to fulfilling the responsibility and mission of public libraries to "serve legislation and decision-making", and take the lead in establishing the Hunan Provincial Public Library The library think tank service alliance strengthens business training and collaboration and coordination, and cooperates to compile special documents on think tanks, driving the overall improvement of think tank services in public libraries across the province. In recent years, Hengyang City Library, Zhuzhou City Library, and Changsha City Library have successively launched "Two Sessions" services, which have achieved positive social response.

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