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What should be paid attention to when receiving foreign visitors?
To receive foreign visitors, we should first understand the basic situation of the visitors, and make clear the country, name, member list and purpose of the delegation. The following is the content of the articles that I collected and arranged for you to pay attention to when receiving foreign visitors. Matters needing attention when receiving foreign visitors
1. When foreign visitors come to the region, the introduction of the region (unit) should be concise and realistic; The content should be true, the materials should be rich, and the forms should be lively and diverse, neither exaggerating the achievements nor covering up the shortcomings.
2. Foreign businessmen visiting factories and schools should not stop work or classes, and work and study should be carried out as usual. When guests take the initiative to shake hands and talk with our staff, they can express their enthusiasm accordingly.
3. Foreign visitors should not hang slogans, national flags and portraits of foreign leaders themselves, but should obey the unified arrangement of the reception unit.
4. There should not be too many people accompanying the visitors, and security work should be done at the same time. The designated escort should not leave halfway or leave without saying goodbye.
5. The briefing should be open to all, and attention should be paid to avoid snubbing other guests. The questions raised by the other party should be carefully answered concisely according to the situation. Don't pretend to understand, don't express your position easily, and don't promise to give gifts, products and materials to the guests at will. Pay attention to the difference between inside and outside and abide by the confidentiality provisions.
6. When visiting, you should take good care of not only the guest of honor, but also other guests, so as to prevent the queue from being disconnected.
7. Our accompanying personnel should make use of things that are beneficial to external publicity and introduce them to the guests in time. Etiquette common sense that should be paid attention to when receiving foreign businessmen
1. Reception preparation
In order to successfully complete the reception task, a foreign affairs reception unit generally needs a special reception team to be fully responsible for all reception matters.
the reception work should first understand the basic situation of the visitors, and make clear the country, name, member list and purpose of the delegation. If you need to book a hotel or return air ticket according to the requirements of the guests, you should also ask for a copy (fax) of the guest's passport.
after mastering the above situation, we will make a detailed written reception schedule (table), including the details of welcoming, meeting, talks, signing ceremony, banquets, sightseeing, transportation, meal and bed time, accompanying personnel, etc. The schedule should try to consult the guests in advance, and also consider the customs and religious beliefs of the guests. After the schedule is printed properly, let the guests have a copy in time when they arrive.
2: seeing off
The specifications for seeing off should be determined according to the identity of the visitors. According to the international practice, the main welcoming guests are usually equivalent to the guests. Come forward to greet the guests, organize the welcoming ceremony, venue layout, flower offering, taking photos, filming TV, organizing mass scenes, etc., such as the arrival and departure time of the plane (car, boat), the selection of flower givers and the preparation of flower bouquets (garlands), the way of introducing the meeting between the guests and the host, the arrangement of vehicle sequence, the arrangement of seats, and the hanging of the national flag, etc., all should be implemented item by item.
when welcoming guests, after the foreign guests get off the plane (car or boat), the concierge should take the initiative to introduce the names and duties of the welcoming staff to the guests one by one, and the welcoming staff will immediately shake hands with the guests to welcome them. If foreign guests take the initiative to hug our staff, I can make corresponding representations, and don't retreat or hug reluctantly. If you need to offer flowers, it should be arranged after the main leaders of the welcoming guests shake hands with the guests. Chrysanthemum, azalea, carnation or yellow flowers should not be used as the flowers.
when boarding a bus, please ask the guests to get on the bus from the right side first, and then accompany the host to get on the bus from the left side. After all the foreign guests and accompanying personnel get on the bus, drive to the hotel. On the way, the accompanying personnel should take the opportunity to introduce things that are conducive to promoting Yichang to the foreign guests, such as welcome slogans and cultural landscapes seen along the way.
when visiting important foreign guests and large groups, special personnel and special vehicles should be arranged to pick up the luggage and deliver it to the guest's room in time. After arriving at the residence, foreign guests should not arrange activities immediately. They should take a break and leave time for each other to change clothes.
3: Meeting
Where a person with high status meets a person with low status, or the host meets a guest, it is called meeting or summoning. On the other hand, when a person with low status meets a person with high status, or a guest meets his host, it is called meeting or visiting. A return visit after an interview and a call is called a return visit.
when meeting one party's arranger, he should take the initiative to inform the other party of the meeting time, place, attendees of the main party, other specific arrangements and relevant matters needing attention. If there is a group photo, it is necessary to prepare a group photo in advance. Generally, the host is in the middle, according to the protocol order, the host's right hand is up, the host and guest are arranged at intervals, and both ends are bordered by the host.
before the meeting, the host should greet the guests at the door, either at the main entrance of the building or in the living room. If the host does not meet at the entrance of the building, the staff should meet him at the entrance of the building and introduce him into the living room. After the meeting, the host should send the guests to the front of the car or shake hands at the door and watch them leave.
In the meeting between leaders, all staff except the accompanying person and the necessary interpreter and recorder should quit after the arrangements are made. During the conversation, others should not come in or out at will.
when arranging the seating of the guest and the host, the guest sits on the host's right, and the interpreter and recorder sit behind the host and the guest. Other foreign guests are seated on the side of the guest of honor in the order of protocol, and the host is seated on the side of the host. If there are not enough seats, seats can be added in the back row.
IV: Talks
Talks refer to the exchange of views on some major political, economic, cultural and other issues of common concern. The content of the talks is more formal and political or professional.
First of all, a special team should be formed to determine the main negotiator. The position of our main negotiator should be the same as or similar to that of the other party. The number of participants in the talks is roughly equal. The second is to prepare the outline of the talks. If both parties need to sign the Minutes of the Talks or the Agreement at the end of the talks, the text should be drafted in advance.
the talk is presided over by the main speaker, and other personnel are not allowed to express their opinions without the permission of the main speaker. If you have different opinions, you can write a note and hand it to the main negotiator for his reference. If the speaker asks everyone to make supplementary speeches, others can make appropriate supplements according to the speaker's conversation caliber, but they can't put forward opinions contrary to the speaker's opinions.
A rectangular, oval or round table is usually used for talks. The guest and the host sit opposite each other according to the name tag, with the host occupying the back side and the foreign guests facing the front door. The speaker's seat is in the middle.
V: Signing Ceremony
The signing ceremony was basically attended by all the participants of the talks. In order to show importance to the signed agreement, the two sides often attend the signing ceremony by higher leaders.
generally, a long square table is set as the signature table in the signature hall, and the desktop is covered with a dark table. Two chairs are placed side by side behind the table for the use of both signatories, with the main left and the guest right. In front of the seat, their saved texts are placed, signature stationery is placed at the top, and a flag rack is placed in the middle to hang the national flags of both signatories.
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