China Ping An Insurance Compliance Publicity Courseware

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& gt topic: several measures to deal with the incident of focusing on life insurance telephone disturbing people.

In order to make internal publicity in time, help the business team correctly understand the incident, clarify the misunderstanding of customers, prevent possible negative reports or unannounced visits by the media, and do not affect the normal exhibition behavior of the business team, please take the following measures:

& gt 1. Clean up the "telemarketing room" set up inside the marketing workplace (feedback the cleaning situation this week);

& gt2. With the sales manager and department head as the main body, communicate with the telephone assistant hired by the salesman in his own name, and suggest that he be transferred to other places or dismissed;

& gt3. If the marketing workplace is interviewed by external media, the business unit shall not accept the interview privately and report it to the product promotion office of the branch for unified interview;

& gt4. The business unit should make use of the report of the relevant person in charge of China Insurance Company and China Ping An Life Insurance Company of China Insurance Company on the media's response to the "improper telephone interview method of individual insurance salesmen" to publicize the company's attitude towards this incident to the business team, so as to avoid negative comments from spreading within the business team and affecting the normal telephone interview behavior of the business team;

& gt5. Strictly strengthen the internal management in the workplace to avoid suspicious personnel appearing in the workplace or asking around.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.