The development history of Shanghai Third Social Welfare Institute

Shanghai Third Social Welfare Institute and Civil Affairs Geriatric Hospital is a municipal first-level welfare institution with 400 beds and 192 employees, 44 of whom have college degrees or above. There are 28 people with intermediate professional titles, 6 people with senior professional titles, and 58 medical technicians. The main service function is to meet the various living needs of the elderly, adopt social, retired orphans, and foster the elderly at their own expense, provide graded care, and implement one-stop services of nursing, medical care, and entertainment, so that all elderly people can have something to support, do, and do what they want. Medical treatment, pleasure and trust, and a happy old age are indeed a paradise for the elderly to live in their old age. The purpose of running the hospital is: "elderly first, service first". The quality policy is: "People-oriented, integrity first, continuous improvement, and pursuit of excellence." The goal of running the hospital is: "first-class facilities, first-class management, first-class team, and first-class service."

With the cordial care of the Municipal Party Committee and Municipal Government, in April 1996, the Municipal Planning Commission directly initiated the project, and the Municipal Finance Bureau allocated 30 million yuan to transform the Shanghai Third Social Welfare Institute and Civil Affairs Geriatric Hospital into The overall renovation project is listed as one of Shanghai's top ten social development projects during the "Ninth Five-Year Plan" period. The overall renovation project was completed in January 2000. The party and government leadership team and all employees of the hospital cherish the historical development opportunity of the overall transformation, repay the care and expectations of the municipal party committee and government with practical actions, strive to improve the level of scientific management, create a civilized unit, and continuously enhance the level of scientific management from the optimization and combination of hardware and software. The ability to provide high-quality services and the satisfaction of the elderly, serve the elderly in the whole society wholeheartedly, and use wisdom and hard work to compose the first new song of innovative development:

The number of beds has increased year by year, and the average monthly number of beds for elderly care residents has increased from The number of beds originally increased from 250 to more than 300, and the hospital's occupancy beds quickly doubled from an average of 60 beds per month before the renovation to more than 120, with demand exceeding supply. Due to the better hardware facilities and service software, the elderly care and medical care in our hospital also show two major features: 1. The radiation is strong, and the coverage of elderly care residents and medical rehabilitation elderly people in all districts of the city The rate is high; 2. There are many elderly and bedridden people. According to statistics in May 2003, there were 107 elderly people admitted to the hospital aged 80 to 90 years old, 32 people over 90 years old, and the highest age was 104 years old. The average age of elderly patients admitted to the hospital is 86.1 years old.

Business income increased. From 2000 to 2002, the average net increase was 481 compared with 1999, which was the highest in the history of our hospital.

Services are optimized. Due to the allocation of annual fiscal budgets and special fiscal funds, various facilities, equipment and environments have been improved, providing hardware guarantees for elderly care services and medical rehabilitation of geriatric diseases. Improved the quality of life and medical rehabilitation effects of the elderly. In terms of software construction, through the national civil affairs system, Cheng innovates service models to meet the individual needs of the elderly. Based on life care, it has formed features such as case care, psychological care, entertainment interests, and medical rehabilitation, and has specially introduced social work talents. It has launched a series of humanized special services. At the same time, it also actively uses the community service functions of municipal nursing homes and municipal geriatric hospitals to actively serve the elderly in the community. The hospital receives a large number of letters of thanks, commendations and banners from the elderly and their families every year.

The management level has been improved. In April 2000, Shanghai No. 3 Social Welfare Institute became the first nursing home institution in the country to pass the IS09000 international quality system certification. At the end of 2000, the "Materials Management Information System" was independently developed and put into use, which improved the technological content of fixed assets management. On this basis, the development, design and application of the hospital's management information system were completed. In 2002, the institute, Shanghai University and the Municipal Social Welfare Center *** jointly conducted research on the topic of "Strong Resource Allocation for Elderly Care Services" and passed the expert review.

The institute has won the titles of - Shanghai Municipal Civilized Unit, "City Garden Unit", "Civilized Unit of Municipal Civil Affairs Bureau", "Advanced Party Branch of Shanghai Municipal Government", "Advanced Party Branch of Shanghai Civil Affairs Bureau", "Shanghai Municipal Civil Affairs Bureau Advanced Party Branch" "State-owned Assets Management Excellence Unit" of the Civil Affairs Bureau, "Shanghai First-Class Advanced Unit of Archives Management", "Municipal Class A Budget Credit Unit", "Municipal Class A Financial Accounting Credit Unit", "District Greening Advanced Unit", "Civil Affairs Honorary titles such as "External Affairs Reception Standard Unit" and "Baoshan District Safety Standard Advanced Unit".

Expanding international influence. As the city’s window unit to the outside world, relying on the financial support of the national government, the hardware and software have been rapidly upgraded, which has enabled our hospital to frequently host foreign affairs visits and social welfare international exchange activities. It has received more than 170 foreign guests and people from Hong Kong and Macao in 18 batches. It improves the prestige of the party and the government and improves the city image of Shanghai.

Under the guidance of the spirit of the 16th National Congress of the Communist Party of China, in the process of building a moderately prosperous society in an all-round way, the party and government leadership of the hospital improved its decision-making thinking with the scientific outlook on development, insisted on advancing with the times, and gave full play to its resource advantages. Strive to improve the level of scientific management and high-quality services to provide better services to the elderly and elderly patients in the whole society.

Address: No. 655, Mohe Road, Baoshan District, Shanghai