How to improve the work process

How to improve the work process

How to improve the work process, it is often necessary to formulate corresponding processes at work. A perfect and reasonable work process can not only free employees from tedious work, but also greatly improve their work efficiency. So, how to improve your workflow? How to improve the work process 1

1. Establish a work process

The completion process of each job has a fixed pattern, which can guide the executor to complete the work better.

For example, when it comes to cooking a dish, many people will think of buying and cooking vegetables. Shopping for groceries is essential, but this step and other processes of replenishing raw materials are just preliminary preparations. The most crucial step is stir-frying. If you want to make a dish with good color, flavor and taste, you have to follow certain procedures step by step. Once any link goes wrong, the whole dish will be ruined. If you blanch the vegetables in boiling water first and then stir-fry them in a pot, you are likely to make a perfect dish; but if you blanch them first and then blanch them, they may not taste good. The same is true when a team completes a task. If you don't follow a certain order, you will cause a lot of trouble.

The so-called work process refers to the flow sequence of matters to complete work tasks. Work process includes many contents, such as links, steps and procedures in the work process. In layman's terms, work flow is to clarify what needs to be done, how to do it, and in what order to complete the task. In other words, in specific work practices, leaders must have an "arrow" in their minds. The so-called "arrow" means that when faced with complicated work content, we must cut through the details and accurately determine which step should be done first and which step should be done next, thereby establishing a work flow that can reduce work stress and improve work efficiency.

2. Simplify work processes

Former General Electric CEO Jack Welch once said: "Management efficiency comes from simplicity." Many teams have realized the importance of simplifying work. , it is difficult for employees to be motivated when faced with a bunch of clueless and very complicated worksheets. Therefore, whether in terms of improving work efficiency or "humane" management of employees, leaders should try to simplify work processes.

Simple management is a good management model in team management. Simple management is not only a work requirement for leaders, but also a requirement for employee quality, because simplifying work is also a necessary quality for excellent employees.

Procter & Gamble has a slogan: One-page memo. This is an important management experience accumulated by P&G over the years. Any suggestion or solution in your company that is longer than one page is a waste. The "one-page memo" is also a strict requirement for employees, because employees must first "understand" the work content, and then summarize it into a text content that does not exceed one page.

A sound work process will not only reduce the work pressure of employees, but also help leaders manage the team from a global perspective. A clear work process can give each department of the team clear task directions, and there is a clear division of which step they have reached and which step they are directed to, so that employees' execution and work efficiency will be higher.

3. Review the work process

After the work process is established and simplified, the work process must be reviewed or even rearranged. Rearranging the work process is to rearrange all the work links in a reasonable order, or to rearrange the order and steps of each work link after changing the order of other elements. That is, by adjusting the order of work in each link, the work is made more organized and the work More efficient.

So, how can we ensure the rationality of the process?

(1) Measure the reasonableness of each link.

Employees ask three questions: "who, where, and when" to test whether the arrangements of each link in the process are reasonable.

Once any unreasonableness is discovered, reorder immediately to keep all links in the best order, thereby ensuring the orderliness of the work links. To measure the reasonableness of each link, we can start from the following three aspects.

①Who: Who operates this link? Are the operating skills proficient? Is this part of the job the employee is best at? Is there a mismatch between positions and employee abilities?

② Where: Is the distance between the operating locations of each link appropriate and is it convenient for work handover? If the operating location of this link is changed, can the work handover time be shortened? Will it be more convenient for the operator to use the equipment after adjusting its placement?

③How much time to use: when to start and when to end, the moving time, waiting time, processing time between each link, and the delay time caused by machine failure, parts not being in place and other problems, respectively How much? Is the time schedule too tight, making employees feel nervous and tired? If the schedule is too loose, will it be difficult to complete the task before the deadline?

(2) Clarify the logical sequence.

There may be only a few links in the workflow, or there may be hundreds of work links. If the various links are not sequenced properly, the work order will be disrupted and the work time will be extended. Whether the sequence of links is arranged logically and clearly can be evaluated from the following two aspects.

① Whether to wait: After one link is completed, do employees need to wait for other links to end before they can simultaneously enter the next link?

② Is it confusing: Does the development of one link need the completion results of the next link as assistance? Once a state of waiting or confusion occurs, the following methods must be adopted to adjust it.

③ Reduce waiting: Understand the time required to complete each link of work, handle the waiting links in advance, and ensure that each link can enter the next link with other links without waiting.

④Avoid confusion: Understand the connection between each link, distinguish which link should be in front and which link should be in the back. The work of the latter link can only be carried out after the previous link is completed to ensure that the work of each link is completed. orderliness among them. How to improve work process 2

How to write work process

The formulation of work process should be based on the specific tasks, take our company as an example. After a long period of trying and revising, we finally determined the core of our workflow in three directions. Plan, record, summarize.

For employees, this is an opportunity for personal growth, and it also improves work efficiency; for business managers, it is convenient to grasp the work saturation of employees, and at the same time, they can learn about the problems encountered by employees at work at any time. problem and provide help as soon as possible.

Make plans. The purpose of writing a plan is to enable employees to develop the habit of having goals. We combine the daily affairs software to divide planning into two steps, collecting and organizing. Collecting means adding all things to the daily storage box, and organizing means classifying the plans in the storage box into four-quadrant tables. This avoids the problems of inattention and overthinking among young people.

Keep records. Everyone's memory ability is limited, and the work content we face every day is different, so recording is to reduce the memory pressure and to understand the details of the task at any time. Rishiqing software provides us with the Kanban function in this aspect, which not only facilitates task recording, but also has a separate discussion area for each task in team communication, enabling instant online communication and reducing time costs.

Write a summary. Writing a summary allows individuals to conduct periodic reviews, which is very necessary for the personal growth of employees. For enterprises, it is convenient for managers to understand employees’ job saturation and problems encountered by employees at work, and provide timely help. But few people have the habit of writing summaries from the beginning, and even if they do, they can't stick to it for long. Rishiqing provides the function of automatically generating work summaries. On this basis, slight modifications are made to gradually cultivate the habit of writing summaries.

Just like producing a product, no matter how lofty the vision and design is, it must start from the most humble raw materials in actual operation. The same goes for work process management. No matter how gorgeous a house built with tofu is, it is impractical. The foundation is the most important. And the foundation of an enterprise cannot be built based on dreams, but must be suitable for its own talents. How to improve the work process 3

How to develop a work process

Understand the task

You must be familiar with all the contents of this work task, from beginning to end, and never let go every detail and problem.

Task decomposition

Decompose the task according to time nodes, personnel involved, materials, methods, synchronous advancement, sequential advancement, etc., and then refine the submission, discussion, and supervision , audit, responsibility and other modules.

Relevant communication

The departments and personnel involved in the process should fully communicate with them, discuss the link issues, and determine the relevant responsibility issues within the scope of the process to ensure that people and Links can be connected.

Process elements

The elements cover task content, task volume, classified task nodes, personnel involved, result indicators, time requirements, supervisors, reviewers, Determination, responsibility, remarks, etc.

Process Interpretation

After the process is classified, it is necessary to interpret and interpret the process, find out the problems, see if there is a way to simplify it, then improve it, and then interpret it until it can be well understood. Describe all aspects of a job.

Convene a discussion

Organize a meeting, invite the person in charge of the link to attend, interpret and analyze each item, and record the questions for answer, modification and improvement.

CC backup

For the established process, all participants must be copied. At the same time, back up the archive.