How to do a good job in business meeting reception and etiquette details

Reception work is a warm, thoughtful and meticulous job. It must follow the principles of politeness, responsibility, convenience and effectiveness. To do a good job in reception, you need to master the following etiquette in reception work. Welcome guests 1. Determine the welcome and delivery specifications. Usually, the principle of equal status is followed, that is, the main greeter and the guest of honor are of equal status. When it is impossible to be completely equal, it can be flexible and a person with an equivalent position or a deputy can take over. There should not be too many other greeting personnel. 2. Master the arrival and departure times. Accurately grasp the arrival and departure times of guests, and notify all greeting personnel and relevant units as early as possible. If there are any changes, relevant personnel should be notified promptly. The greeting staff should arrive at the greeting location in advance, not too early, not too late, or even late. The farewell personnel should arrive at the farewell location before the guests leave. 3. Offer flowers at the right time. Generally, flowers are not required to greet ordinary guests. When welcoming very important guests, you can give flowers. Use fresh flowers and keep the bouquet neat and bright. Avoid using chrysanthemums, azaleas, dianthus, and yellow flowers. When the flowers are presented, children or young women usually present the flowers after the main leaders attending the reception shake hands with the guest of honor. Flowers can be presented only to the guest of honor or separately to all guests. 4. Greet different guests in different ways. When greeting a large number of guests, specific signs can be prepared in advance so that guests can see them clearly from a distance; for guests who are coming for the first time and do not know them, they should take the initiative to inquire and introduce themselves; for more familiar guests, No introduction is necessary, just shake hands and exchange greetings. 5. Leave a certain amount of time. After the guest arrives at the residence, do not arrange activities immediately. Leave a certain amount of time for the guest before arranging activities. Meetings and talks Seating arrangements for meetings. The guests are usually arranged on the right side of the host, the translator and recorder are arranged behind the host and the guest of honor, and other personnel sit on the side of the guest of honor in order of protocol. The person accompanying the host will be seated on the host's side. If there are not enough seats, you can add extra seats in the back row. The ranking of personnel from both parties will be comprehensively arranged by both parties based on each person's position, status, content of this meeting, etc. Discuss the seating arrangements. Bilateral talks usually use a rectangular, oval or round table. The guest and host sit opposite each other, taking the main entrance as the standard. The host sits on the side with the back of the door and the guest sits on the side of the door. The main speaker is in the center. In our country, it is customary to place the interpreter on the right side of the interviewer. Other personnel are arranged left and right in order of protocol. The recorder can be arranged at the back or at the interview table when there are fewer people interviewing. The ranking of personnel from both parties is also comprehensively arranged by both parties based on each person's position, status, content of this meeting, etc. If one end of the long meeting table faces the main entrance, the direction of the entrance shall prevail, with the guest side on the right and the main side on the left. If there is a group photo, the host is usually in the middle. According to the order of protocol, the host's right hand is on top. The host's right hand is the first guest, and the host's left hand is the second guest. The host and guest are spaced apart. The first row of people must consider not only the identity of the people, but also the size of the venue, that is, whether they can all be captured in the shot. Generally speaking, both ends are handled by the host personnel. If a superior leader comes to inspect the dormitory and arranges a group photo, all the people taking the photo should be arranged in order, and each row should be arranged in the order of seating on the rostrum during the meeting. In order to highlight the main leaders and ensure that the main leaders are in the center, they are usually seated in odd numbers. Personnel No. 1, the person with the highest status, is in the middle, person No. 2 is to the left of person No. 1, person 3 is to the right of person No. 1, and so on. There are three main steps in a banquet: arranging the menu, setting the format, and arranging seats. Arrange the menu: It should reflect national characteristics, local flavor, seasonal fashion, restaurant specialties and dishes that guests love, with fewer expensive dishes and no taboo dishes. Regarding dietary taboos, for example, Hui people do not eat pork, people of Jewish descent do not eat pork, rabbits, and poultry, Indonesians and Malaysians do not eat pork (they believe in Islam), and Arabs do not eat pig, horse, mule, and donkey meat. Still don’t eat rabbit meat. After understanding these customs, you must pay special attention when making arrangements, and never serve the meat of these animals. Islam also prohibits alcohol, but there are exceptions, that is, Iraqis can drink alcohol. Set the dining format: Banquets are always completed through certain banquet formats.

The forms of banquets include banquets, receptions, tea parties (also known as tea parties, which are social gatherings for external liaison and entertainment to connect with old friends and make new friends. The focus is not on "tea" but on "talk"), and working meals. A formal banquet is a banquet second only to the state banquet. Entertainment can be arranged during the banquet. The guests and hosts are seated according to their status, and local liquor and other drinks are used. The scene of the formal banquet should be decorated in a solemn and elegant manner. Do not use traffic lights or neon lights for decoration. You can decorate it with a small amount of flowers. Formal banquets usually have a banner with the words "Welcome Banquet" and sometimes a slogan. Arrange seats. Formal banquet table arrangement: For the main table, the center of the round hall is at the top, the horizontal row is with the right side at the top, the vertical row is with the far side at the top, and when there is a podium, the front table is at the top. The positions of other tables, such as 2, 3, 4, etc., are determined by the distance from the main table. The near is high and the far is low. The right is high and the left is low. When the number of tables is large, tables should be placed with secondary cards. Formal banquet seating arrangement: Usually there are 10 people per table, and the location of the guests is determined by the distance from the host’s seat. In our country, it is customary to arrange people according to their respective positions to facilitate conversation. When there is only one host, guest No. 1 sits on the right side of the host, guest No. 2 sits on the left side of the host, and guests No. 3, 4, 5, 6, 7, 8, and 9 sit on both sides in sequence. . When there are two hosts, that is, when there is a first host and a second host, guest No. 1 sits on the right side of the first host, guest No. 2 sits on the left side of the first host, and guest No. 3 sits on the left side of the first host. On the right side of the second host, guest No. 4 sits on the left hand side of the second host. Guests No. 5 and 6 sit on both sides of guests No. 1 and 2 respectively. Guests No. 7 and 8 sit on the left side of the second host. Guests No. 7 and 8 sit on the left side of the guest No. 3 and 4 respectively. On both sides of the table, other guests are seated accordingly. A buffet (also called a buffet) is often used to entertain large numbers of guests. There is usually a seat for the guest of honor, and the rest of the seats are not fixed. Food and drinks are placed on the table in advance. After the reception begins, the food and drinks are taken automatically. This form of dining is becoming more and more popular. Both the host and the guest feel relaxed and free, and it facilitates communication.