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Corporate culture of world-renowned enterprises
World-renowned multinational companies are naturally world-class enterprises, with world-class performance, world-class management mode, world-class employment concept and world-class personnel quality. Their interview and assessment methods are naturally leading the world trend and classic essence. Therefore, in addition to IQ, EQ, courage quotient and frustration quotient, we should also understand the basic common sense of entering the threshold of foreign companies. When recruiting personnel, Black & Decker Company should first examine whether the candidates have six values, which are the assessment standards that Black & Decker Company applies in the world:
I. Foreign-funded enterprises
Foreign companies look at the "horizon". Foreign-funded enterprises can accept a wide range of "social experience". Besides being student cadres and having internship experience, they are also interested in some unique experiences, such as volunteering and traveling around the world. They believe that well-informed students can easily integrate into international companies and quickly integrate into customer culture. They can tolerate a little deficiency of candidates' ability, but they can't become a blank sheet of paper in their life experience.
With the same internship experience, HR in foreign companies prefer to show "the advantages of human nature" in your description, such as courage, social responsibility, introspection and so on.
(A) British and American enterprises
The cultural habits of Americans are quite different from those of us in China. The characteristics of American companies are:
Hope to get the latest information: this is the standard of competition with others. So I like watching advertisements, because the products on advertisements are all, so I can get the latest information by watching advertisements.
Persistence in doing things, unwilling to give up easily: love to compare with others, strong sense of competition, comparison is the driving force of competition. Companies often provide employees with a level playing field. Everyone, regardless of family background, regardless of superiors and subordinates, is equal on the stage of competition and the starting line is the same.
Cultivate initiative: In the company, everyone has the right to speak and express their opinions. It is an excellent employee quality to regard the company as your own company. Don't do everything when facing American superiors. If you have better ideas and opinions than your superiors, you can call a spade a spade, but the other party will admire you.
Establish a sense of business: Americans are practical. If you work hard, you should be paid accordingly. Winning a job that employers and employees respect each other is a win-win result. Generally speaking, in foreign companies, there is a very clear salary structure. Most foreign companies' salaries are set according to the principle of 3P+2M, including actual performance, position and personal ability, with reference to industry market and talent market. The company will determine the salary level according to the size of the job scope and the complexity of the work, and the salary increase is closely related to the performance of employees.
Strong sense of time: doing things quickly is a virtue in America. American managers pay attention to quick success and instant benefit in business activities. The company has high requirements for employees' creativity and work efficiency. Everyone works hard. It is common to work overtime all night, but the pay is very good.
Advocate a good working atmosphere: energetic, cheerful and unrestrained at work; In the company, regardless of the position, everyone calls each other by English names, which embodies equality and democracy.
Team development consciousness: discuss with others and always call it "our company" For example, Motorola has a standard when recruiting employees, that is, employees' sense of development. He should be able to develop himself and others.
Pay attention to talent reserve, and replenish reserve forces and fresh blood for enterprises at any time. For example, KPMG is not in the "Big Four", but the recruitment of college students every year is no less than that of the other three. The first year, very basic. The team leader will teach you to do things. In the second year, you are required to do things independently. In the third year, you need to lead the team and teach other newcomers to do things. Five years later, I began to work hard for the positions of executives and partners.
The rapid transposition of roles makes the growth of talents almost forced out.
Ten skills that are popular with employers announced by the US Department of Labor are: problem-solving skills, professional skills, communication skills, computer programming skills, training skills, science and mathematics skills, financial management skills, information management skills, foreign language communication skills, and business management skills.
Therefore, applicants are required to write a concise and beautiful resume and fill in the form sent by American companies. All written expressions must be in English. You can comprehensively examine the applicant's written English expression ability and express it in English thinking: integrity (honesty and integrity), attitude (work attitude) and leadership (teamwork).
Result (result-oriented) and inclusion (connotation).
Microsoft especially favors "three-hearted" talents when recruiting and using talents. First, enthusiastic people. Full of affection for the company, passion for work and friendship for colleagues; Can work independently, have many novel ideas, and put the overall interests and long-term interests of the company first, regard the company as home, cooperate with colleagues, and share weal and woe. The second is a wise man. Flexible mind and quick action, able to accurately grasp the situation, calmly respond, adapt as soon as possible, and learn and master the required knowledge and skills in a short time. The third is the painstaking people. I am very hard-working, diligent and hard-working.
IBM has no strict requirements on the professional background of candidates, and there is no computer knowledge in the written test questions. Through the written test, we can examine the comprehensive reflection speed, judgment ability and psychological quality of candidates. As long as you are interested and have potential, the company will give you opportunities. Just like the sea, the "blue mind" is an inclusive and generous mind. IBM has a dynamic, generous, inclusive, open and positive corporate culture.
Coca-Cola measures job seekers with enthusiasm and is examined by different supervisors from different angles. The interview mainly examines whether the candidate is enthusiastic, whether he knows Coca-Cola, and whether he is enthusiastic about the industry and products the company is engaged in, followed by the team ability and leadership ability of the job seeker.
Intel's unique employment channels include entrusting a specialized headhunting company to help us find suitable candidates. In addition, through the company's website, you can browse which job vacancies at any time. And submit your resume directly through the internet. As long as the company thinks your resume background is suitable, you will have the opportunity to receive an interview notice. There is also a special recruitment channel, which is employee recommendation. Based on these two aspects, I have a basic grasp of whether that person is suitable for Intel.
P&G's written test includes three parts: problem-solving ability test, English test and professional skill test. Whether you answer truthfully or make it up, you can show your ability from one aspect. P&G hopes to get the details of each question and collect the examples provided by the applicant according to some established investigation aspects and questions, so as to evaluate the applicant's comprehensive quality and ability. Too detailed requirements make individual candidates feel uncomfortable, and it is difficult for candidates without rich practical experience to answer these questions well.
Yahoo's way of employing people tells us that people in the IT industry should not be too short-sighted, change jobs frequently in exchange for huge profits, and work hard. As long as you are willing to work hard, I believe the company will do its best. So far, the company has not lost a "high-paying job-hopping" employee.
Potential and quality of Pepsi
Compared with pure education, Pepsi pays more attention to the potential and quality of employees, teamwork and development. When interviewing and recruiting employees, Pepsi pays special attention to three aspects-professional ability, management ability (potential) and personal quality. They stressed that an excellent Pepsi employee should have the plasticity (potential) to develop on the basis of the original ability. In the interview process, we use the method of behavioral science to examine the ability and potential of candidates. Finally, an internal consensus was formed.
Google started with technology, and has a solid foundation for the candidates and strong hands-on ability.
If you apply for an engineer, you must have strong programming skills and a deep understanding of the subject of computer. At the same time, job seekers should agree with Google's innovative corporate culture. Through communication, we can see how the candidate solves a problem and feel whether he is "creative".
Other American companies have high requirements for English, such as Nortel Networks, because Nortel Networks China Company wants to report to North America. Their headquarters is in Toronto, Canada, and some instructions and policies issued by the company are in English. Therefore, the English level of employees is very high. Every time you recruit employees, regardless of the technical department, sales department and marketing department, you will do an English test.
(2) European enterprises
The top ten European companies are: ASDA, TPG, Novartis Pharmaceutical, Siemens, Microsoft Ireland, IKEA Sweden, CLOETTAFAZER Candy Company, a joint venture between Finland and Sweden, Reserve Bank of Madrid, Polish media group AGORA and Danone Group.
British bosses worship "culture" and British companies worship culture the most. It is believed that only by integrating into the company culture can personal development and company development be integrated and get twice the result with half the effort. In Britain, people like to be neat and straight to the point. Job seekers should clearly state their job objectives at the beginning of their resumes. At the same time, the British want job seekers to have something to say, adding some accurate information, specific time, specific figures reflecting your specific ability or the amount of profits you won for your original department. British companies require employees to have a strict concept of time, pay attention to etiquette, and have different grades and status in different countries. The concept of life is relatively peaceful, the boss will not get angry with employees casually, and there are few fierce quarrels between colleagues. Hate lying, pay attention to practical work. European and American companies should have relatively loose dress codes when applying for jobs. Age is rarely mentioned.
Nokia in Finland has an impressive advertising slogan: technology is people-oriented. Nokia's logo is always followed by an English line "Connect People". Whether in Chinese or English, Nokia has clearly demonstrated their concept to the world: talent is the leading wealth of Nokia industry. Nokia's cultural values are called "Nokia way", namely: customer satisfaction, mutual respect, pursuit of success and continuous innovation. The last of the four values is update. In recruitment and selection, we require candidates to have the ability and desire to constantly update themselves and learn. "Shi Huimin said. Nokia has an advanced talent evaluation system, and its evaluation center can evaluate professional skills and potential. When Nokia makes the final talent selection decision, the decisive factor is not only the professional level of the candidate, but also whether the candidate agrees with and conforms to Nokia's values. This is a time-consuming and expensive procedure, but every employee who enters Nokia must be evaluated to ensure the overall talent quality of the company.
Germans are serious, logical, honest and upright, and once they make an agreement, they will certainly honor their promises. English is the main communication tool. No matter which position you apply for, you must pass the exams of listening, speaking, reading and writing.
Although fluent English can make communication in German enterprises barrier-free, you still have to speak German if you want to become a middle and senior level. This is not only more conducive to communication, but most importantly, it can make Germans feel more intimate psychologically. Do things practically. If you work hard, you should be paid accordingly. These can be discussed clearly before cooperation, and it is ok to agree or disagree. If the boss asks you to work overtime, you can make it clear in front of the boss. This practice will be praised by German bosses because of their business sense. When choosing local talents, we prefer candidates with the same characteristics. For example, Siemens favors young and energetic professionals and engineers. They mainly examine talents from three aspects: knowledge, experience and ability. Knowledge includes professional theoretical knowledge, business knowledge and market knowledge; Experience includes practical experience, project experience, leadership experience and cross-cultural work experience in this field; Ability includes driving ability, concentration ability, influence ability and leadership ability. For example, a position needs a person with strong communication skills, a customer-centered (customer-centered) and a special result-oriented (result-oriented) person. The company has a global human resources question bank. The interview lasted for more than an hour, and what was measured in the first 5 minutes and what was measured in the second 10 minutes was very strict. Finally, a conclusion was drawn.
The French are romantic and deeply in love with their country. Maybe there is nothing more beautiful than France in their eyes. L 'Oré al, a global cosmetics group, didn't take preparation in advance as the main factor of extra points when recruiting people, and the details didn't play a leading role. When arranging the field test, it is necessary to make a comprehensive judgment through various investigations. Just like personal image, as long as there is no negative impact on future work, personal image will not have much impact in the interview. They believe that L 'Oré al is a company engaged in a beautiful career, and its appearance can be edified and formed in a beautiful environment after employees join the company.
Italy's economy ranks fifth in the western world and third in Europe. The characteristics of enterprises and personnel are: relative lack of time concept, they think that being late does not necessarily mean disrespect; . Discuss business face to face, and don't like to use telephone, email, etc. Very talkative and quick-thinking; Accustomed to physical contact; In business, people pay more attention to clothes, which is very elegant.
The Netherlands is an economic power and an open country, and its foreign trade volume ranks eighth in the world. ABN Amro is located in more than 60 countries and regions around the world, and the internationalization of banking has become one of its increasingly important pillar industries. The service industry is the main pillar of the Dutch economy. In addition, the insurance industry and hotel management also have a certain leading position in the market. The characteristics of enterprises and personnel are: attaching importance to the training and distribution of employees; The management level in the enterprise is clear, and the quality of managers is also high, especially focusing on new knowledge and technology; . More formal and conservative, wear formal clothes in business negotiations, and don't like to beat around the bush in negotiations; Strong sense of time and punctuality; Doing business likes to entertain each other.
Swedes are proud of their strong machinery manufacturing industry. Ericsson, Electrolux and other big companies are well-known brand enterprises in China. The characteristics of enterprises and personnel are: paying attention to equality and efficiency; Business first, usually without the introduction or recommendation of a third party, Swedes will actively recommend themselves; Efficiency-oriented Swedes like to get to the point immediately when negotiating; The price increase at the beginning of the negotiation is realistic, not starting from an exaggerated figure; Emotional conservative communication and famous modesty and restraint. For example, Ericsson's business philosophy is not new at all, on the contrary, it is very old, but it captures the most essential things of human beings: sincerity and care. The atmosphere here makes people feel what is respect and trust. This Nordic veteran enterprise can survive for a hundred years because it is highly responsible for society and employees. Ericsson's respect and trust in people is reflected in caring for the long-term development of every employee in the future and ensuring its implementation by the system. Here, you can communicate with your boss without obstacles and fear, and have the opportunity to express your wishes for future development, and the company will also meet your wishes: give you supporting training and learning opportunities, and then hand over this project to you, giving you great autonomy. It is precisely because of the trust and respect of the enterprise to the employees that the employees trust the enterprise and think that this enterprise bears their own future and is worth their efforts. Exam University (www.Examda. com)
Denmark used to be an agricultural country, and then gradually developed its industry. Although it is a small country in the European Union, its industry is now quite developed. At present, the main engines of marine ships in the world are mostly made in Denmark or produced with Danish patents.
Denmark is a country that is good at giving play to its own characteristics in the ever-changing international competition. Combining their own characteristics, designing and manufacturing products with their own characteristics is their way to success. The characteristics of enterprises and personnel are: the ability to adapt to development and seize opportunities; Small and medium-sized enterprises dominate, and 75% of Danish companies have no more than 50 employees; This is not a disadvantage for the Danes, but an advantage. Because small and medium-sized enterprises have fast information flow, new ideas are easy to put into action. Implement post rotation system to ensure the renewal of all labor force; Working hours are very serious, conservative and serious; Everything is step by step, with strong planning; Take a gentler attitude in doing business; . Have a strong legal concept, attach great importance to morality, have their own traditional moral standards, be kind-hearted, simple but not impatient, calm and cordial. Respecting the old and loving the young, and helping the weak and the disabled are the virtues of the whole nation. This kind of education began at an early age.
China people are relatively unfamiliar with Norwegian enterprises. Norway is one of the richest countries in the world and a country with developed modern industry. There are fishing grounds along its northern coast. The characteristics of enterprises and personnel are: not paying attention to relationship orientation in business, and the intermediary role is small; Have a gift for languages. Most people can speak fluent English, and many people can speak French and German at the same time. Frankly speaking. Norwegians usually speak frankly and directly; Doing business is relatively less formal, and the negotiation strategy of "high first and then low" is adopted. At the negotiating table, Norwegians usually just look at each other implicitly, and their feelings are not exposed; Tending to speak softly and be taciturn; About 60% of Norwegians will remain calm about the development of the situation.
There is a saying in the Nordic countries, which was first conceived by the Norwegians, then made by the Swedes, and finally popularized by the Danes. Because according to the characteristics of the three, Norwegians pay attention to theory and are creative; Swedes are good at application and production; On the other hand, Danes are better in business.
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