Complete collection of complaints and reports from state departments

1. Consumer complaint telephone number: 123 15

123 15 is the telephone number for reporting consumer complaints. When the following situations exist, you can call the report number:

1. When the rights and interests are infringed, the respondent shall be under the jurisdiction of the administrative department for industry and commerce;

2. When the rights and interests are infringed in the process of consumption;

3, when found fake and shoddy goods and manufacturing fake and shoddy goods "dens";

4. When false advertisements are found to deceive consumers.

Second, the tax service hotline: 12366

12366 tax service hotline is the hotline number specially approved by the national tax system in State Taxation Administration of The People's Republic of China, People's Republic of China (PRC) to provide tax service for taxpayers. When the following situations exist, you can call the report number:

1. Tax policy, collection and management procedures and other tax-related business consultation of the national tax system.

2, the basic information of taxpayers within the jurisdiction of the national tax and other tax-related inquiries.

3. General illegal tax declaration within the jurisdiction of the national tax (including illegal invoice declaration and illegal tax registration declaration, etc.). ).

4, the taxpayer is not satisfied with the service attitude of the staff of the tax authorities and complaints.

5 taxpayers' complaints about the service quality and efficiency of the tax authorities and their staff.

6. Taxpayers complain that the tax authorities and their staff infringe upon their legitimate rights and interests in the course of performing their duties.

7 rationalization opinions and suggestions put forward by the state tax authorities in standardizing administrative law enforcement and improving service quality and efficiency.

Iii. Hotline for human resources and social security services: 12333

12333 the scope of service acceptance includes: employment, social security, labor relations, income distribution, talent work, civil servant management, military resettlement, intelligence introduction, etc. , and provide services such as personnel, employment, social security policies and regulations, procedures consultation and various information inquiries, as well as zero-employment family complaints and employment complaints.

Iv. environmental protection hotline: 12369

When reporting environmental pollution, you can report to the Environmental Protection Bureau or the "12369" city command center according to the location of the environmental pollution incident.

1, general pollution problems are accepted by the environmental protection bureau of the jurisdiction, and serious environmental pollution problems can be reported directly to the "12369" city command center.

2. If it is within the jurisdiction of the environmental protection department, if it belongs to the municipal level, it will be handled by the municipal level; If it belongs to a certain district, it will be handed over to the district environmental protection department for handling.

3. For some things that are not under the jurisdiction of the environmental protection department, such as urban garbage disposal, 12369 will not send special personnel to the site for handling, but hand them over to relevant departments for handling.

V. Hotline of the State Tobacco Monopoly Bureau: 123 13.

123 13 is the special number for the State Tobacco Monopoly Bureau to accept the supervision report of the national tobacco monopoly products market. The hotline "123 13" is positioned as a public service in tobacco monopoly management. Its main function is to receive reports from the public about illegal production and operation of tobacco monopoly products, answer inquiries about tobacco monopoly laws, regulations and policies, and better safeguard the interests of the state and consumers. If citizens find problems such as illegal sales of tobacco products, please call the "123 13" tobacco complaint hotline in time to safeguard their legitimate rights and interests.

Six, the national discipline inspection and supervision report telephone: 12388

12388 reporting scope:

1. report and accuse party organizations and party member of violating political discipline, organizational discipline, integrity discipline, mass discipline, work discipline and life discipline.

2. The object of supervision (six types of public officials stipulated in the Supervision Law, the same below) fails to perform his duties according to law, violates the provisions of fair use rights, clean politics and ethics, and is suspected of committing crimes such as corruption and bribery, abuse of power, dereliction of duty, power rent-seeking, interest transfer, malpractice for personal gain and waste of state-owned assets.

3. party member refused to accept the disciplinary action or other treatment made by the disciplinary inspection organ, and lodged a complaint.

4, the object of supervision refuses to accept the decision of the supervisory organ involving me, and lodge a complaint; Complaints made by the respondent and his close relatives against the supervisory organs and their staff for violating laws and regulations and infringing upon the legitimate rights and interests of the respondent.

5. If the decision on disciplinary action made by the original administrative supervision organ does not exceed the application period, lodge a complaint.

6. Criticism and suggestions on building a clean and honest party style and anti-corruption work.

Seven. National legal service hotline: 12348

"12348" is a special telephone for legal consultation of municipal, district and county judicial bureaus and legal aid centers for the public. Accept legal advice from the masses, cooperate with mediation of civil disputes, timely reflect the information of legal needs of the masses, guide and accept legal aid applications, and safeguard the legitimate rights and interests of poor and vulnerable parties, judicial justice and social stability. The "48" in the cornet takes the homonym of "judicial", which means seeking legal services and seeking judicial administrative organs to mediate civil disputes.

Eight. Public health service telephone: 12320

12320 belongs to the public welfare hotline of the government in the health industry. It is a channel for the health system to communicate with the society and the public, and a platform for the public to report and complain about public health-related issues. 12320 to accept public reports on public health emergencies and cases of violation of health laws and regulations; Accepting public complaints about emergency handling of public health emergencies; Accept public opinions and suggestions on public health work; Provide consulting services on public health laws and regulations, principles and policies, disease prevention and control and health care in China.

Nine. Financial complaint telephone number: 12363

12363 is the complaint telephone number of the People's Bank of China, and it is a special number for the national financial consumption and complaint inquiry service. 12363 The scope of complaints includes complaints within the statutory responsibilities of the People's Bank of China, such as payment and settlement, and credit investigation. , as well as complaints involving cross-market and cross-industry financial products and complaints affecting financial stability within its jurisdiction.

X. Judicial service hotline: 12368

"12368" is the judicial information public service number determined by the Supreme People's Court and widely used in the national court system. You can contact the judge, inquire about the case, consult the lawsuit, and make comments and suggestions on the work of the court or send letters and complaints.

Eleven, the national postal service telephone: 12305.

12305 is a special customer service number for postal consumer complaints. According to the Measures for Handling Consumer Complaints in Postal Industry, consumers should first complain to postal operators about the service quality of postal industry. If the enterprise is not satisfied with the processing result of the enterprise or fails to reply within the prescribed time limit, it can appeal to the local postal administration or the State Post Bureau through the special service telephone number "12305". You can also complain online.

12. Telephone number for reporting bad network and spam: 1232 1.

1232 1 accepts reports of bad networks and spam from all walks of life, and the scope of acceptance is:

1, using Internet websites, forums, emails, instant messages, blogs, etc. Spreading and sending bad and junk information;

2. Bad and junk information spread and sent through SMS, MMS, CRBT, WAP, IVR and mobile games (including PHS);

3, the use of telephone, fax and other means of communication, with the help of other information communication networks or telecommunications services to spread and send bad and junk information.

The law of temperature says:

The telephone numbers of the above common complaints are listed above. If you need to report or complain, please report the complaint selectively according to the situation you encounter. The above is today's article, remember to collect it!

Author: lawyer Wen Feifei

Editor: Lawyer Jin Yi