Guangzhou South Station Epidemic Prevention Center 24-hour telephone

The 24-hour manual consultation telephone number of Guangzhou South Railway Station is 020- 12306, and it is transferred to manual customer service. Guangzhou South Railway Station service telephone number: 020-61351781. Guangzhou South Railway Station has free temporary nucleic acid detection points in the exit central passage on the first floor and ticket hall No.3. Passengers who arrive in Guangzhou without negative proof of 48-hour nucleic acid detection voluntarily go to the temporary nucleic acid detection points for free nucleic acid detection.

Please know the epidemic prevention and control policies of the origin and destination in time before traveling, and reserve enough time to enter the station. Please show your "health code" in advance when entering the station, wear a mask all the time, and keep a social distance of 1 meter with the surrounding passengers when queuing.

Guangzhou South Railway Station Travel Guide

Guangzhou South Railway Station has realized the seamless connection of high-speed rail, intercity railway, express railway, subway and expressway, and all kinds of traffic guidance in the station are clear and perfect. Passengers can independently complete the procedures of purchasing tickets, entering the station and getting on the bus under the guidance of the corresponding signs, or consult staff and volunteers. The railway department suggested that the station should implement a two-hour waiting system because of the large passenger flow during holidays such as peak hours, Qingming Festival and summer vacation in Spring Festival travel rush.

It will take some time to buy/collect tickets, verify the real-name registration system registration system, check baggage and check in at the station, but the check-in will stop 5 minutes before the train leaves. Moreover, during holidays (such as small holidays and Golden Week), when the train departure density is high, several trains leaving near the time will stop at the same time, and the time for queuing for security inspection is relatively long. Passengers are advised to arrive at the station at least 1.5 hours in advance, and check the tickets in real-name registration system to avoid many people missing the train and delaying the trip.