What are the dress code and etiquette requirements for nurses?

Requirements for dressing instruments for nurses \x0d\ 1. Nurses' dress code and etiquette requirements \x0d\ Because the nurses' clothing with white as the main tone can't meet people's visual needs, the work clothes in major hospitals are now increased with light blue, light pink, light green, lavender, light yellow and light beige. The style is constantly renovated and changed on the basis of the classic style. These work clothes with different colors and styles do not affect our standardized management, but are more in line with the psychological characteristics of the clients. In some cases, they also play a therapeutic role in color language. \x0d\ II。 Nurses' clothing is a kind of professional clothing designed by the Ministry of Health. Nurses' clothing (ordinary nurses' clothing) is mostly formal, giving people a feeling of purity, lightness, liveliness and diligence, and is based on the principle of neatness, generosity, health and convenience for various operating techniques. It is required to be the right size, with the length just above the knee and the sleeve length just reaching the wrist. The waist is adjusted with a belt, which is loose and moderate. The lower body is usually paired with long white overalls or a white skirt. When wearing work clothes in summer, skirts should not exceed nurses' uniforms. \x0d\ 1。 Collar button: \x0d\ The collar button of nurses' clothes should be buttoned, and the inner collar of their clothes should not be exposed. If the collar of the high-necked nurse's suit is too tight, you can buckle the second one. Male nurses don't pay attention when wearing high-necked and dark underwear. \x0d\2。 Cufflinks of buttons: \x0d\ All buttons are buttoned neatly, and the missing buttons should be nailed as soon as possible instead of using tape pins. It is forbidden to stick adhesive tape on nurses' uniforms. Avoid stuffing and bulging your pockets. Cufflinks are buttoned, so that the cuffs of your underwear will not be exposed. Dressing like this will leave a good impression on the professional beauty of nurses. \x0d\ III。 Special semantics and dress standards of nurses' clothing \x0d\ Special nurses' clothing often refers to surgical clothing, isolation clothing and protective clothing, and its strict dressing process is related to the responsibility for patients and nurses' own health. Clothes express rigorous and scientific semantics. . \x0d\ gown and gown standard; \x0d\ is only applicable to operating room. It is divided into two parts: surgical hand washing clothes, trousers and surgical coat. Due to the aseptic requirements of surgery, surgical gowns should be sterile. Surgical gowns can be divided into disposable and non-disposable ones. Disposable surgical gowns are mainly used for patients with special infections and emergency situations. After use, it is often incinerated as disposable medical waste. Non-disposable surgical gowns can be used after repeated autoclaving. The surgical cap and mask used when wearing surgical gown are also divided into disposable and non-disposable types, and their performance characteristics and postoperative treatment principles are the same as those of surgical gown. Tuck your hair into your hat and fix it with a hairnet or hairpin if necessary. It is required that the eyebrows are not covered in front and the hairline is not exposed in the back. The cap seam should be at the back, the edge should be smooth, and the mask should be worn tightly around, so it is appropriate to generate negative pressure when inhaling. \x0d\ 1, isolation suit \x0d\ is often used to care for infectious diseases. Its style is a medium-long coat with a back strap, and the cuffs are elastic or strip-shaped. There are strict operating procedures and requirements for putting on and taking off isolation gown. You must wear a cylindrical hat when wearing isolation suits, and the hair requirements are consistent with the standards for wearing masks and surgical gowns. \x0d\2。 Protective clothing \x0d\ is a special isolation clothing, which is mainly used to care for special infectious diseases spread by air and contact, such as (SARS). This kind of clothes is a combination of clothes and hats, which is airtight and can prevent and prevent any virus from passing through. Special medical protective mask, protective glasses, shoe covers, gloves, etc. Secondary protection must be worn, and the conjoined cap should wear a disposable cylindrical cap. Hair requirements and standards for wearing masks are consistent with surgical gowns and isolation suits. If it is a three-level protection, wear an all-round respiratory protector and protective screen on the basis of the second-level protection. There are strict procedures and requirements for putting on protective clothing and supporting protective equipment. \x0d\3。 Swallow hat symbolizes the sacredness and nobility of nursing profession. \x0d\ Swallow hat should be white and wrinkle-free. It tells patients in silent language that I am a professional nurse to protect patients' health. When Dai Yan wears a hat, the sides are slightly tilted, and the front and back are very suitable. Generally, the front edge of a hat is 3-5cm away from the hairline. Before wearing a hat, you should comb your hair neatly. When bowing, it's best to leave the sea in front, and don't hang down to block the view. The back braid is not as long as the collar, and the side is not covered. You should trim your hair before going to work, and don't scratch your hair at work. On the one hand, it is easy to pollute hair and face, on the other hand, it will leave a bad impression of scratching your head. Swallow hat should be lightly buckled on the top of the head and fixed behind the hat with a white hairpin to avoid falling off when lowering the head or raising the head. Pay attention to the main points of the above Dai Yan hat, so as to avoid leaving a messy impression and show your ability and agility. Male nurses wear hats to see "male nurse etiquette" . \x0d\4。 Hairstyles and hair accessories of Dai Yan hat for nurses \x0d\ Hairstyles and hair accessories for nurses \x0d\ Nurses in general wards and clinics wear dovetail hats at work. Elegant hairstyle makes you more elegant; Simple hair accessories make you more holy and elegant. Short hair \x0d\ Hair is naturally combed backwards, and the sideburns are placed behind the ears, not hanging on the cheeks at will. If necessary, it can be fixed with a small hairpin. Hair length should not exceed the collar, otherwise it should be rolled up or covered with a net. \x0d\ Long hair \x0d\ You should put your hair behind the pillow so that it doesn't go through the back collar. When you do this, you can comb your hair in a ponytail or twist it into a twist, fix it with a hairpin or headdress, or put on a net cover directly. \x0d\ Hair accessories \x0d\ Working environment Hair accessories are mainly used to effectively fix hair. Hairpin, headdress, net cover, etc. It should be the same color as the hair, with elegant and generous as the main tone, so as to avoid bad stimulation to patients caused by bright and exaggerated hair accessories. \x0d\ hair dyeing \x0d\ can be dyed black or close to black, and bright colors are strictly prohibited. \x0d\5。 Hairstyle of nurses wearing cylindrical caps \x0d\ Nurses in operating rooms, infection departments and special departments wear cylindrical caps at work to meet the needs of aseptic technical operation and protective isolation. Before wearing a cylindrical hat, the hairstyle should be carefully arranged, and all the hair should be placed in the cylindrical hat, with no bangs in front and no hairline at the back. \x0d\ short hair \x0d\ can wear a cylindrical hat directly. \x0d\ Long hair \x0d\ Wear it after it is coiled with a small hairpin or net sleeve, which can ensure that the hair will not slip out of the cylindrical cap, affecting aseptic technical operation and isolation protection. . \x0d\6。 Professional standard for nurses to wear masks \x0d\ Wearing masks should completely cover the nose and mouth, and be worn one inch above the nose, with no gaps around. When inhaling, the negative pressure formed in the mask is suitable for airtightness to achieve effective protection. Masks must be worn during aseptic operation and prevention of infectious diseases. The position of the mask belt should be appropriate, otherwise, it will not only affect the image of nurses, but also fail to protect them from wearing masks. For example, if the mask is worn too low or too loose, polluted air can enter the nose and mouth from the gaps on both sides and around the nose wing, which will not protect it. If you wear it too high, it will affect your vision or scratch the mucous membrane of your eyes. Some people wear masks under their nostrils, pull them under their chins or hang them on their ears, all of which show a loose spirit and irregular professional image. Masks should be cleaned and replaced every day and kept clean. Under normal circumstances, you should take it off when talking to people. Wearing a mask for a long time will make people feel impolite. \x0d\7。 Requirements for Nurses to Wear Badge \x0d\ Badge is a sign to show people their identity and is convenient for supervision. The badge is required to face outwards, not to be attached to the chest, and the surface of the badge should be kept clean to avoid being polluted by liquid medicine and water. You can't hang or paste anything else on the badge. \x0d\8。 Choose a suitable work shoes \x0d\ and wear a nurse shoes with white low heels, soft soles and appropriate size when working, so that nurses can not only prevent noise, maintain speed, but also make their feet comfortable and reduce fatigue when walking around the ward every day. On the contrary, if you wear high-heeled shoes, hard-soled shoes or shoes with nails and loud noises, you will be easily tired when walking, which will also affect the rest of patients. Work shoes should be scrubbed frequently to keep it white and clean. No matter whether the lower body is wearing overalls or skirts, in order to coordinate with white shoes, it is recommended to wear light and flesh-colored socks. When wearing work clothes, stockings should not be exposed outside the skirt. Don't look down upon a pair of work shoes, not only dressed briskly, but also combined with the whole can give people a sense of agility and beauty. That's a stroke that adds color to your heroic spirit! \x0d\9。 Nurses should not wear ornaments or excessive decoration when they are on duty. \x0d\ Although nurses' clothing styles have experienced historical evolution, they are mainly solemn and serious. It not only embodies the fit of beauty, generosity and cleanliness, but also shows the noble, elegant, calm and rigorous temperament of nurses. Therefore, no matter what accessories you wear on your work clothes, or dye your hair in fashionable colors to make it unnatural and weird, and wear too much makeup, it will affect your professional beauty and static beauty. When patients come to the hospital to see a doctor, they need a nurse with beautiful language, behavior, appearance and skills, not a business image lady. In addition, decorations will not only hinder work, but also become a medium of cross-infection in hospitals. If they come into contact with all kinds of patients, they will scratch the patients, cut their gloves and shed pollution, making it inconvenient to clean and disinfect their hands. Therefore, nurses should not wear jewelry, including rings, rings, bracelets and bracelets; Earrings, including earrings, earrings and earrings, should not be worn. It is not advisable to grow long nails and color fingers and toenails. It is not advisable to apply strong perfume, so as to avoid adverse stimulation to patients and even allergic reactions such as asthma. It is forbidden to dress up as a weird hairstyle. \x0d\ 10。 Casual clothes in and out of the ward should be generous. Beautiful and elegant \x0d\ Casual clothes in and out of the ward are related to the working environment, with beautiful, elegant and elegant, light and subtle as the main color, reflecting the beauty, dignity and stability of nurses. When you come to work in the ward, don't wear indecent clothes, such as navel dress, suspenders, miniskirts and mini pants, and don't wear noisy hard-soled shoes and slippers in and out of the ward. Male nurses go to the ward without vests and shorts. Avoid wearing shoes barefoot in summer, and male nurses should also wear thin socks. \x0d\ Musical instrument is a kind of culture and accomplishment, and also a kind of language-a complementary language with the same meaning as body language. Nurses have special requirements for instruments because of their professional needs. A large number of psychological studies show that "judging a person by his appearance" is the first contact with people, which can directly and strongly stimulate people's visual organs, and his elegance, culture, personality hobbies, age and occupation can be seen almost instantly. The standard dress of nurses shows the society their rigorous and confident, elegant and solemn, honest and generous work style and professional style. Nurses have won the trust of patients and been recognized by the society by combining beautiful professional image, special professional skills and standardized and concrete service art. Correct posture of nurses in standing, sitting and walking \ x0d \ Principle: Steady, dignified, generous and elegant. \ x0d \ * * Same requirements: nod, look straight, have a natural expression, hold your chest and abdomen, tighten your shoulders and lean back naturally. \x0d\( 1) Standing \ x0d \ Head: slightly raised, eyes calm and confident. \x0d\ Shoulder: horizontal. \x0d\ Upper body: straighten your abdomen. \x0d\ Hands: Both sides of the body naturally droop or cross the lower abdomen. \x0d\ Bipedal: The convergence angle is 65438+05 ~ 20, and the center of gravity is at the arch of the foot. \x0d\(2) Sitting posture \ x0d \ Requirements for standing with head, shoulders and upper body together. One foot is slightly backward, one hand gently pulls the corner of the clothes, and the other hand flattens the lower part of the work clothes and gently sits down. Sit your hips at 2/3 or12 of the chair, put your hands on one thigh naturally, put your knees together gently, and lay your feet flat naturally. \x0d\(3) Walking \ x0d \ Head, shoulders and upper body should stand together. Swing your hands back and forth about 30 degrees, put your legs together, and make small steps along a straight line. \x0d\(4) Holding objects \ x0d \ Treatment tray: The head, shoulders, upper body and legs should walk together. Hold the tray with both hands at 1/3 or 1/2, with the elbows at a 90-degree angle. The treatment tray is about 5 cm from the front of the chest. \x0d\ medical record card: head, shoulders, upper body and legs should go together. Hold the medical record card 1/3 or 1/2 with your left hand, and gently hold the medical record card in the lower right corner with your right hand. \x0d\(5) When picking things up \ x0d \ the head is slightly lower, and the shoulders and upper body are required to be close together. Step back with your right leg, squat down to get something, stand upright, and walk with your right leg. \x0d\(6) Opening and closing doors \ x0d \ Head, shoulders and upper body should stand together. Turn your body slightly, half facing the door, about 40 cm away from the door. Hold the door handrail gently with one hand and gently open and close the door with the other hand. \x0d\(7) Push the therapeutic cart \ x0d \ Shoulder, upper body and legs together. The body leans forward slightly, and the treatment car is about 30 cm away from the front of the body. Hold the handrails on the left and right sides of the treatment cart with both hands, and the elbow will naturally relax at an angle of about135 ~160. Gently push the treatment cart forward to minimize the noise generated when implementing the treatment cart. \x0d\2。 Nurses behave in a civilized manner \ x0d \( 1). They are dignified, walk gracefully, don't play games, eat food and smoke while walking. \ x0d \(2) When you meet colleagues or familiar patients and guests from other units, you should take the initiative to make polite gestures or greetings. \ x0d \(3) When entering the ward, the bicycle must get off and be placed neatly at the designated place. Don't pile up sundries at will. \ x0d \(4) Take good care of publicity facilities and environmental greening, do not destroy publicity materials, and do not post notices everywhere. \ x0d \(5) Give enthusiastic guidance to patients who ask for directions, and take the initiative to help transport patients for rescue in case of accidents. \ x0d \(6) Except for the need of rescue and other work, patients should take the elevator politely and preferentially. \ x0d \(3) Telephone etiquette \x0d\ 1. Etiquette of making a phone call \x0d\ Before making a phone call, you should choose a suitable time for the other party and prepare the content of the call. \ x0d \(2) Wait patiently. If the bell rings five or six times and no one answers, you can hang up. \ x0d \(3) When you hear the voice of the other party, first greet the other party, then say your name or company and tell the person you are looking for. \ x0d \(4) Keep the call as brief as possible and not too long. \ x0d \(5) Response in the absence of the other party \x0d\①. Just end the call with "Sorry to bother you, goodbye". \x0d\②。 Ask for convenient contact time or other suitable contact information. \x0d\③。 Request a message "If you can, please tell him; Xxxx calls him. " \ x0d \(6) Apologize for dialing the wrong phone number. \ x0d \(7) Wait for the other party to say goodbye before hanging up. \x0d\2。 Etiquette for answering the phone \ x0d \( 1) When the phone rings, you should answer it as soon as possible. \ x0d \(2) Pick up the phone, greet the other party first, and then give your department and name (receiver). You should use terms such as "Hello, XXX Branch" and "You have the wrong number". \ x0d \(3) When transferring calls, you should confirm the identity of the other party. If you receive a call from someone else, and the other party doesn't report it, you'd better confirm the identity of the other party before transferring the call for others. For example, "Who's calling, please?" \ x0d \(4) Please say "Please wait" before transferring the call. \x0d\(5) As convenient as possible \ x0d \ "Sorry, XXX is not in, can I leave a message? ""Do you want to leave a message? " \ x0d \(6) When you receive a wrong number, you should also respond politely "Sorry, you have the wrong number". \ x0d \(7) Hang up after the other party hangs up. \x0d\3. Telephone conversation etiquette \ x0d \( 1) From the moment you pick up the receiver, don't talk to others, let alone laugh casually. \ x0d \(2) Proper pronunciation and intonation \ x0d \(3) Greetings and polite expressions begin with "hello and good morning" and end with "thank you" and "goodbye". \ x0d \(4) In order to show that you are listening carefully and understanding each other's opinions, you need to use some simple words, such as "good", "yes", "oh" and "um" for polite feedback. \ x0d \(5) Listen carefully and take notes when necessary. \x0d\4。 Precautions for answering the phone \ x0d \( 1) Ward staff should not make outside calls at 8~ 10 in the morning unless there is special business. \ x0d \(2) Don't make overtime calls. Don't throw the phone about. If there is any fault, please ask the information management department for maintenance. \ x0d \(4) Don't call others loudly to answer the phone in the ward. \ x0d \(5) Turn off the mobile phone or set it to vibrate when working. \ x0d \(6) Don't call back during rounds and treatment operations.