If I were the dean's speech

Hello! Thank the leaders of * * Group for giving me this platform to express myself, and all my colleagues for giving me this opportunity to learn and communicate. Standing on this podium, my mood is very stable. I believe in "natural selection, survival of the fittest". If I were the director of * * Orthopedic Hospital, I would certainly blaze new trails and bring our hospital into a new world. I will manage the hospital from the following two levels.

The first level is the hospital internal management level, including hospital strategic planning, internal system management, organization and coordination, financial management, executive ability and team leadership. First of all, talk about the strategic planning of the hospital. With the change of medical environment in China, the competition in the medical industry is becoming more and more fierce. All kinds of hospitals are faced with the problem of how to survive and develop in the fierce medical market. We must break the old-fashioned state and change with the change of environment. It is necessary to formulate a hospital development strategy that conforms to the external environment and internal conditions, and make an objective positioning according to the hospital situation. Our hospital is positioned as a specialized hospital with the characteristics of bone injury and osteopathy, and it also aims at seeking characteristics by specialty and development by characteristics. Under the guidance of this goal, the external environment (opportunities and risks) and internal conditions (advantages and disadvantages) of the hospital are comprehensively analyzed, and the strategies and methods on how to achieve the hospital goal are obtained. However, making a strategy is a rigorous and meticulous process, which should not be influenced by personal emotional factors, and the result must satisfy the hospital. Secondly, how to manage and implement the hospital internal system? If I am the dean, I will improve my professional level and management level through continuous learning, and formulate a set of humanized management methods and measures on the basis of the existing management system and the specific situation of the hospital. First of all, we should improve professional ethics, establish a correct, comprehensive and scientific concept of medical ethics based on the principle of combining inheritance, development and innovation, so as to guide the thinking and behavior of medical staff, implement the service concept of "people-oriented, patient-centered", and better shoulder the mission of "easily solving your orthopedic problems is the greatest pursuit of * * people". Establish a people-oriented concept of medical practice and advocate all medical staff to be "good doctors" with noble medical ethics and excellent skills. After the system is determined, the whole hospital needs to fully support its implementation. People with high execution will never waste time making excuses for failure, but will keep looking for ways to succeed and show their extraordinary value. Treat work with a high sense of responsibility and have a persistent professionalism. No matter where you are, you shoulder the responsibility. Never use grades or power to cover up your mistakes, so that you forget your responsibilities. Treat any work, either don't do it, if you want to do it, you must finish it, and you will never give up until the last moment. Everything is result-oriented, and the result determines everything. Don't blame the leaders for paying too much attention to the results. Everything is easy to say, but it is not easy to do well. As a staff member in any position, to show their greatest value, we must firmly grasp one point. In any case, he must obey, and he must automatically and unconditionally obey the instructions of his superiors. His own development is consistent with the development of the team. Only by knowing how to obey in the work can we successfully complete the task and develop. I always agree with the view that for an enterprise, there is no failed strategy, only failed implementation. In today's commercial society, the survival of enterprises must be realized by solid implementation. Failure to implement or ineffective implementation will only mean crisis and failure.

If I am the director of * * Hospital, I must form a united, loyal and pragmatic leadership team in addition to formulating development strategy. How to stimulate and cultivate the potential of everyone in the team, so as to turn people into valuable "talents" for enterprises, is a problem worth thinking about. "The director of choose and employ persons, the director of the world; People who lack employment know how to take advantage of others' strengths, ignore their own shortcomings, respect their peers, treat their subordinates well, give full play to team spirit, and let the staff of the whole hospital firmly establish the idea of "one glory for all, one loss for all". Secondly, implement the concept of cultivating, cultivating and excavating talents and strengthen the cultivation of talents. Talent is the core strength of the hospital, so we should make a long-term plan of talent with the concept of "making good use of it, making good use of it and gathering well". First, we should select more than 1 medical staff from different departments for further study in combination with job requirements and personnel specialties. The second is to select and train high-level management talents on the basis of clinical and patient needs and with the construction of characteristic specialties as the core. The third is to hire visiting experts to the hospital for guidance. After staffing, we should try our best to stimulate employees' vitality, optimize employee assessment and incentive methods, and combine employee assessment with employees' skill level, contribution and service level, so as to achieve more pay for more work, give consideration to fairness, stabilize the workforce and improve the work enthusiasm of medical staff.

If I am the director of the hospital, I must also study financial management. At present, in the socio-economic environment, the hospital has become an independent, self-financing, self-development business entity and competitive entity. With the reform of medical system, the competition faced by hospitals in the market economy is becoming more and more fierce. This kind of competition is not only the competition of medical quality and medical environment, but also the competition of hospital management level, especially financial management level. As the director of the decision-making level of hospital development, he may not specialize in financial work, but he must understand relevant financial management knowledge, such as cost accounting, investment budget and investment risk. Reasonable arrangement of funds, and strive to create a relaxed economic environment for the hospital to ensure the sustainable development of the hospital.

The second level is external management level, including hospital patient satisfaction system and hospital marketing system. How can I know whether the patient is satisfied with the hospital? We need to establish a complete return visit system. The return visit system is a patient-centered measure to harmonize the doctor-patient relationship, improve patient satisfaction and promote patients' rehabilitation. The return visit is mainly by telephone, which can include the rehabilitation of discharged patients, matters needing attention in daily life, health knowledge and opinions and suggestions on hospital medical services. Make detailed records in time, and summarize and report the opinions, suggestions and needs of patients every week so as to take corresponding measures.

The image of a hospital is very important in itself. How to let patients know about the hospital and understand the hospital? This needs our marketing. First, we can strengthen external publicity, vigorously publicize the service level, service quality, service content, service process, well-known medical personnel, advanced equipment and technology of our hospital through advertisements and slogans, and expand the source of the disease; The second is to improve the medical level of medical staff, urge medical staff to achieve the goal of "dedication and care", enhance the trust of patients, and let patients become the propaganda team of our hospital; The third is to market their own hospitals through public welfare activities. We should not only market our own brands, but also our own talents, our own services and our own integrity.

Judges, leaders, colleagues, if I am the president of * * Hospital, I will work with my colleagues with one heart and one mind, and put my enthusiasm and loyalty into my work to benefit the hospital and the public. There is a famous saying, "The value of a person's life lies not in how much you have, but in how much you have contributed." I will devote my enthusiasm to my favorite post, strive to create a situation where everyone is responsible, restrained, competitive, dynamic and profitable, and strive to cooperate with the leaders to complete our mission of * * as soon as possible, that is, to build a high-quality and sophisticated medical group platform for * * specialties. Strive to realize the two freedoms of employees!

Thank you, my speech is over!