Property personal self-inspection report

Sample self-inspection report on property management (selected 5 articles)

Inadvertently, the work has come to an end. Review the achievements and problems that have arisen during this period, and summarize the results. Let’s compile a self-examination report with all the deficiencies. So how to write a detailed self-examination report? The following is a sample property self-inspection report (selected 5 articles) that I compiled for your reference. I hope it can help friends in need.

Property personal self-inspection report 1

In order to further standardize the property service management work in county residential areas, improve the service level of property service enterprises, and effectively promote the property service management work in county residential areas Healthy and orderly development, according to the requirements of the document forwarded by the Wuzhi County People's Government "Notice of the Jiaozuo City Refined Urban Management Leading Group on Inspection and Assessment of the City's Refined Urban Management Work", combined with the actual work of property service management in residential areas in our county, strict In accordance with the assessment content and standards of "Residential Community Management" in the "Henan Province Urban Refined Management Assessment Projects and Scoring Standards", we have carefully conducted a self-examination on the property management of residential areas in our county in recent years. The self-inspection situation is now reported as follows: < /p>

1. Basic Overview

The county has developed x residential communities with a total construction area of Reaching x million square meters. There are x autonomous property management communities with a management area of ??x million square meters. There are x management companies with property qualifications in the county, x people engaged in property management, and x people working with certificates.

2. Basic work of property management

Strict planning requirements and approval of property housing. Before applying for the "Commercial Housing Pre-Sale License", our center clearly stipulates that any new residential community must be It is stipulated that residential supporting facilities must be built, and pre-sale licenses will not be accepted for residential communities that have not reserved space and declared property housing, or that have not held preliminary property bidding to select property service companies in accordance with regulations. The staff of the property department went deep into each property service company and each residential community. By checking the work ledger and soliciting the opinions of the owners, they carefully guided the property company to improve the work process according to the characteristics of each community, establish and improve the property service work process, and establish a 24-hour duty system. , financial system, health system, repair system, doorman security system and other management systems, and require property service companies to disclose the income and expenditure of property management service fees at least every six months. Years ago, relevant property service companies were organized to participate in the city's property management exchange meeting and visited outstanding model communities in the city.

3. House management and maintenance

First, the schematic diagram is standardized and all types of signs are clear. The main entrances and exits of residential communities in our county are equipped with schematic diagrams of the community. The schematic diagrams are clear, authentic, and reliable. There are road signs at major intersections, and door building floors are clearly marked, which greatly facilitates community owners.

The second is to strictly abide by the planning and protect the purpose of the house. There is no owner in the community who violates the "Owner's Agreement", builds privately in violation of the planning, or changes the use of the house without authorization.

Third, the outdoors should be closed and unified, and air conditioners should be installed in an orderly manner. The balcony is sealed and unified, and the air-conditioning bracket is basically free of rust.

The fourth is to strictly guide all property service companies to implement the "Jiaozuo City Decoration and Decoration Management Regulations". Due to house decoration and decoration, phenomena such as endangering the structure of the house, demolishing and modifying pipelines and harming the interests of others have occurred.

4. Management of common facilities and equipment

First, the common facilities and equipment are in operation, in normal use, with maintenance records, and no hidden dangers of accidents. Professional technical personnel and maintenance are all certified. Operate strictly in accordance with operating procedures and maintenance specifications, and keep records.

The second is the unified management of outdoor public pipelines. The phenomenon of selfless pulling and pulling.

The third is to keep drainage and sewage pipes open without blockage or overflow.

Fourth, the roads in the community are smooth and smooth. The manhole covers are not damaged or lost. The manhole covers do not affect the passage of vehicles and pedestrians.

Fifth, water supply and power supply are operating normally, secondary water supply has strict safeguard measures, elevator operation is guaranteed, and emergency response plans for accidents have been formulated.

5. Security, fire protection, and vehicle management

First, the security team is sound and the system is sound.

The property management company shall reasonably deploy a professional security team based on the size of the community owner, and implement an all-weather duty and security patrol system. Security personnel are familiar with the community environment, are civilized on duty, well-trained, speak standardized language, and are serious and responsible.

Second, the power distribution, water storage and other places that endanger personal safety in each community are clearly marked, and the property management company has formulated specific preventive measures. The fire-fighting equipment and facilities are in good condition, the fire-fighting passages are unobstructed, and a safe fire-fighting emergency plan is in place.

Third, vehicle management is in place and the mechanism is perfect. A motor vehicle parking lot management system and a non-motor vehicle parking management system have been formulated with clear management responsibilities, registration of entry and exit, parking in prescribed locations, and orderly management.

6. Environmental sanitation and greening management

First, property management companies formulate practical annual work plans for sanitation and cleaning based on the actual conditions of the communities they serve, and clarify work goals, division of responsibilities, and guarantees. Measures, etc., set up a cleaning team, refine the work tasks, clarify the positioning of responsibilities, vigorously promote the daily cleaning system and the system of cleaning key parts at any time, and insist on daily inspection and monthly evaluation. Necessary equipment such as trash cans, sprayers, and electric lawn mowers are available. Ensure that garbage is collected daily and public areas in the community are clean and free of debris, random stickers, stalls, billboards, etc.

Second, the green space in the community is reasonably laid out, with flowers, plants and architectural features properly arranged. Divide areas of responsibility and implement patch maintenance management to ensure that lawns are tidy, trees grow normally, and flowers are pruned in a timely manner. There is no change in use, destruction, trampling or occupation of green space.

7. Main problems and next steps

Main problems:

First, establish a system for the collection and use of special housing maintenance funds, and build new houses. The payment rate of community maintenance funds is still insufficient, and a specialized maintenance fund management agency has not yet been established. The "Measures for the Management of Special Housing Maintenance Funds in Wuzhi County" have been drafted and submitted to the county government. Once approved by the government departments, our center will strictly refer to and implement them.

Second, the supervision of property service companies needs to be improved.

Next steps:

First, further improve the "Wuzhi County Residential Special Maintenance Fund Management Measures" and study the establishment of a special maintenance management agency as soon as possible.

The second is to strengthen business guidance for newly established property service companies, improve the service system of property companies, improve service quality, and make the majority of owners recognize high-quality property services that are value for money. Property personal self-inspection report 2

In order to implement the spirit of the county government's document on the "Property Management Regulations", effectively standardize property service behavior, improve property service levels, and improve the owners' living environment and quality of life, we A comprehensive and detailed self-examination and self-correction has been carried out for each specific work. The investigation situation is as follows:

1. Basic situation

Founded in xx, it is an enterprise specializing in property management services , in recent years, the company has taken "standardized and efficient management, sincere and fast service" as its quality policy, "sincerely for you" as its service concept, and has always adhered to the governance concept of high standards and strict requirements. Since its establishment, it has won the honorary titles of "Garden Community" and "Greening Service Community".

2. Main existing problems

1. The property company’s qualifications are not perfect

There has been no business license application since its establishment. After the company was established, there were loopholes in some procedures due to changes in unit leaders.

2. The phenomenon of random parking of vehicles occurs from time to time

In recent years, with the development of social economy, citizens’ living standards have been greatly improved, and a large number of families have purchased private cars. In addition, the community was built earlier and the planned number of parking spaces is insufficient. Some owners lack the overall concept, disrupt the public order, and occupy the public driveway for parking, resulting in the phenomenon of random parking of vehicles in the park, which has a negative impact on the normal life of the owners. It caused a lot of inconvenience.

3. The service items developed and provided are single

At present, the property company only provides partial services to residential communities, and only provides security, cleaning, and other services to residential communities. Some basic service contents such as greening lack service innovation awareness.

3. Solutions

1. Since the county government issued the "Property Management Regulations" document, our company has actively cooperated with the relevant leading departments to handle the procedures. Currently, the application has been submitted. Application for business license.

2. Implement the management plan for motor vehicle parking, formulate methods for parking on roads and underground parking lots, assign responsibilities for each section to individuals, and implement effective management of vehicles. Strengthen publicity and education to residents, improve the quality of community residents, and use collective strength to build a harmonious and warm home. We advise and clean up electric vehicles and bicycles at the entrance and exit of each corridor and public hall one by one to ensure that the environment is clean and orderly.

3. On the basis of the inherent service content, we will continue to expand the service content, not only to meet the needs of the owners, but also to predict the potential needs of the owners, so as to continuously improve our service content and management methods, We strive to satisfy the owners, fully embody the service concept of "sincerely serving you", use innovative service forms to continuously build high-level services, create a property service brand, and establish a new image of high-quality services.

All activities conducted by property management must be based on the satisfaction and satisfaction of the owners, and the core is to provide complete and high-quality services. In the next step of work, we will continue to actively highlight the humanized concept of property services, move property management services beyond simple repairs and maintenance, and create a high-grade living atmosphere for community owners. Property personal self-inspection report 3

According to the guiding spirit of the Property Department of the Housing Management Center for the various tasks of the property company, as well as the specific requirements for services and other work. We have carried out comprehensive and detailed self-examination and self-correction work on various specific tasks, and now report the relevant situation as follows:

20xx is about to enter the second quarter. In the past time, the Property Management Co., Ltd. Under the correct leadership and strong support of the central property department, all employees have always adhered to the service tenet of "owners first, harmony and win-win", taking the needs of owners as their own responsibility, focusing on safety management, and constantly standardizing property service standards. With the joint efforts of all employees, a lot of work has been done in terms of community safety, garden appearance, and maintenance of public facilities. At present, all employees have shown a good spirit. Due to the supervision of leaders at all levels of the Housing Management Center and timely corrections, coupled with the dedication and responsibilities of all employees of the company and the active cooperation of the owners, the current work of the Property Management Co., Ltd. is showing good results. The situation is specifically reflected in:

1. Complaint (demand) acceptance and owner satisfaction:

From January to March 31, 20xx, *** accepted complaints (demand) ) Telephone calls and visits, including 4105 requests for consultation, complaints, and after-sales warranty and repairs. x pieces have been completed and x pieces have not been completed (mainly due to after-sales leakage repairs that need to be verified or the owner is not local and is not in a hurry to repair), the overall completion rate is x%.

In terms of owner satisfaction survey, our company adopts the method of randomly selecting owners to conduct a questionnaire survey every quarter, and conducts on-site interviews every month to understand the relevant opinions and suggestions of the owners. Through a comprehensive survey conducted by the customer service department, the overall satisfaction of owners with our company in the first quarter was above 95 points.

2. Charging situation:

In accordance with the annual work policy objectives and the general budget, the charging tasks such as property service fees receivable and the clearance of three funds are smoothly arranged according to the collection plan of the property company carry out.

3. Occupancy situation:

As of March 31 ***, x households have been handed over, including x households in Tower A, x households in Tower B, x households in Tower C, and x households in the building. The occupancy rate is x%, and the number of currently renovated units is x.

4. Training status:

Deadline: March 31. ***Organize x times of training, with a total number of x people trained, and average training hours of x per person. The content of the training mainly involves the company's corporate culture and rules and regulations, service etiquette, job skills, relevant legal knowledge, and case analysis. The training methods mainly include lectures, on-site experience, discussions, and team outing training. Through a series of trainings, team affinity has been greatly improved, service awareness has been transformed, and work skills have been improved.

5. Internal management:

Based on the actual situation of the company, we conduct assessments and evaluations of staff in each position, and optimize and adjust the organizational structure to improve management capabilities. It not only selects outstanding management and business backbones within the company, but also introduces a group of high-quality engineering technologies and various staff from the society, forming a young and professional workforce. Through a series of optimization adjustments, the company's existing resources have been fully and effectively utilized and work efficiency has been improved.

6. Area appearance and environmental sanitation

(1) The stairs were not cleaned properly. After contacting the responsible person and emphasizing the responsibility of the responsible person, things improved.

(2) Some owners throw rubbish out of their windows or at the entrance of the stairs, causing extremely bad effects. Our property management has spoken to the residents who have engaged in this uncivilized behavior and will resolutely prevent such phenomena from happening again. occur.

(3) Psoriasis can be seen in many places and has been repeatedly banned. People have been sent to remove it many times.

(4) Domestic waste is produced and cleaned every day.

(5) The property management team regularly organizes personnel to clean the top of the unit door.

(6) Improve the supporting facilities of the community, which greatly facilitates the life of community owners.

7. Greening Maintenance

(1) A thorough renovation was carried out on the green belt of the first phase, by uprooting the vegetables grown by individual residents and confiscating the cool trees tied by residents between two trees. clothesline.

(2) Comprehensive spring maintenance work was carried out on various valuable flowers, plants and trees in the community.

(3) Check the greening water valve in the community public house and find that there is water leakage. The property has been repaired and repaired in time.

8. Maintenance of public order

(1) Equip a professional security team and implement a 24-hour duty system.

(2) Manage and guide incoming and outgoing vehicles and keep the roads smooth.

(3) Specify the placement of mobile billboards for shops so that they do not hinder the overall appearance of the area and do not affect the business of the merchants.

9. Fire management

(1) Property management personnel have been dispatched to conduct daily inspections of the fire protection system to prevent individual community owners from opening fire faucets to use water for laundry.

(2) Clean up the debris piled in each corridor to eliminate potential safety hazards.

(3) The fire-fighting equipment is not defective or ineffective.

10. Vehicle Management

(1) Strengthen the supervision and management of each intersection and prohibit large vehicles from entering the community to avoid damaging the road surface and manhole covers.

(2) Security patrols ensure that vehicle emissions are orderly and the roads are smooth and free of obstructions.

(3) Implement registration and entry records for vehicles entering and exiting the community.

11. Routine inspection and maintenance of public facilities, equipment and public parts.

(1) The cellar manhole cover at the entrance of the community was damaged. In order to ensure the safety of pedestrians and the overall appearance of the community, a new cover has been purchased and replaced.

(2) Security patrols conduct daily inspections and deal with problems found in a timely manner.

(3) Regular maintenance by dedicated personnel, no damage at present. Property personal self-inspection report 4

The fire safety work of the property branch is under the leadership of the company and the owner, in line with the fire protection work policy of "safety in one place, prevention first, combination of prevention and fire", and establishes The thought of "hidden dangers are more dangerous than open fires, prevention is better than disaster relief, and responsibility is heavier than Mount Tai". The fire safety work plan was carried out in an orderly manner, and various fire safety and safety training tasks were completed well. This year’s fire safety work is summarized as follows:

1. Leadership’s attention

Work in place In order to strengthen the organization and leadership of the company’s fire safety work and ensure that the branch’s fire safety work is carried out as planned, A fire emergency response team was organized and established, and the emergency response team was jointly formed based on the actual situation of the project department to which it belongs, to clarify the responsibilities and effectively carry out fire safety work, and to ensure that hidden dangers are discovered and rectified in a timely manner, so that this year's fire safety work can be carried out in an organized, led and planned manner. Carry out normal implementation.

1. Establish a fire safety leading group.

2. Clarify the responsibilities of the fire safety leading group:

1) Responsible for publicizing fire safety knowledge, fire extinguisher use knowledge, and fire escape and rescue knowledge to employees.

2) Responsible for fire management inspections, discover hidden dangers, and urge rectifications in a timely manner.

3) Responsible for training employees on fire protection knowledge, regularly organizing fire drills and training for employees, and sending text messages about fire safety warnings and fire safety knowledge to all employees from time to time.

4) When a fire is discovered, immediately activate the emergency plan to minimize the disaster and ensure the safety of employees' lives and property.

2. Establish education as the basis and enhance safety knowledge, understanding and concepts of fire safety awareness among all employees.

Fire safety and production safety are related to the lives of employees, the safety of project department property, and social stability. Only when all employees understand fire protection and safety knowledge and improve their understanding of the importance of fire protection and safety can we concentrate our efforts on In fire protection and safety work, safety must be the first priority. Only by enabling employees to firmly establish safety awareness and become truly alert can the safe operation of our production and life be truly guaranteed. In order to improve the fire safety cultural knowledge and fire safety prevention skills of all employees, strengthen the safety awareness and the concept of responsibility of the safety system, on the basis of regular fire safety education for all employees, and seize the favorable conditions created by fire safety production activities, we held a fire safety Safety knowledge training and fire safety drill activities. Through the team's fire safety theoretical study and fire equipment operation training activities, all employees can not only understand the importance of fire safety and production safety, but also be able to actually operate fire equipment, and use the knowledge they have learned to take effective measures. Improved fire safety prevention capabilities and self-protection capabilities.

3. Carry out various fire safety activities

1. Organized by the leadership of the fire safety working group, relevant members of the group cooperate to conduct a comprehensive fire safety inspection at least once a month, and Ensure that there are inspections, results, rectification of hidden dangers, and follow-up and closure of cases.

2. Taking the "119" Fire Protection Publicity Week as an opportunity to vigorously carry out fire safety work, during the period, 8 promotional banners, 10 promotional slogans and promotional pictures were hung at various sites, and 2 issues of fire protection were produced Safety board reports, inspections of key fire prevention units and key parts of each project department, organizing fire safety training and fire drills, and through the "119" Fire Protection Publicity Week activities, comprehensively and vividly publicized the importance of fire safety, forming a Everyone participates in firefighting, everyone supports firefighting, and everyone promotes the good situation of firefighting, which greatly promotes the development of activities.

4. Problems in fire safety work.

1. Correct the attitude of fire drills. Some employees have not paid enough attention to fire safety work and cannot pay high attention to it during training and drills. With a playful attitude, some employees have received training and Not participating in drills when notified, and not participating in drills.

2. Increase fire safety training and drills. Over the past year, although our fire safety work has achieved certain results, these achievements are only phased and far from the company leaders' requirements for fire safety work. In the work in 20xx, we must establish a high degree of fire safety concept, We must be prepared for danger in times of peace, keep the fire safety alarm bell ringing, and work tirelessly to make fire safety work better. Property personal self-inspection report 5

In order to thoroughly implement the head office's "Notice on Implementing Matters Related to the Group Company's 20xx Autumn Safety Production Inspection" and the Management Committee's "On Implementation "Notice on the spirit of the 8.19 meeting of the Provincial Fire Safety Committee", carefully organize all employees to study, learn from the lessons of the 8.12 accident, implement safety responsibilities, strengthen preventive measures, and resolutely curb the occurrence of various safety accidents. The company’s implementation report is now as follows:

1. Strengthen organizational leadership and improve work awareness.

On August 20, the company organized a meeting of the production safety leading group to supervise the members of the production safety leading group to do a good job in safety production, inspect the implementation of safety responsibilities and systems of each management office, safety publicity, education and training, Implementation of safety responsibilities, rectification of hidden dangers, emergency plan formulation and drills. And check their safety production performance against their own positions.

2. Take effective measures to actively perform their duties.

From August 21st to August 23rd, members of the company’s production safety leading group went to each management office to supervise the managers of each management office to carry out safety prevention publicity activities, and produced safety prevention knowledge pictures, bulletin boards, banners, and slogans Various safety knowledge and safety regulations are posted and hung in the main passages of each community to strengthen employees' awareness of production safety.

3. Develop a time sequence and progress, and organize and implement scientifically.

In order to ensure that the spirit of the general inspection of the head office and the provincial fire protection meeting on August 19 is implemented, the company conducted a surprise inspection on facilities and equipment, public security, anti-terrorism and riot prevention, flood prevention and wind prevention in the jurisdiction area on August 25 , the management office with many problems immediately issued a rectification notice, requiring all rectifications to be completed before September 15, and will be accepted by the head office safety committee.

4. Actively carry out safety production inspection activities.

The company's production safety leading group has urged all management offices to set up self-inspection and self-inspection teams headed by supervisors in response to outstanding problems exposed during the inspection, focusing on inspecting the operation of fire protection facilities and equipment and property risk prediction. and inspection of hazard source risks, whether road traffic and fire escapes in the jurisdiction are occupied, and "draw-net" self-inspection and rectification actions in crowded places, etc., leaving no blind spots or blind corners to rectify newly discovered hidden dangers. .

5. Strengthen duty management and keep information flowing.

The company's production safety leading group supervises each management office to recognize the current situation faced by production safety, and requires the supervisors of each management office to refine the work to the amount, assign responsibilities to the people, and implement it layer by layer, so as to enhance the attention of all employees to safety. , awareness of responsibility and sense of urgency to care about safety.

1. It is required to strengthen the emergency duty of front-line employees to ensure that they do not leave their posts or leave their posts.

2. The company's administrative department is required to further clarify the responsibilities of classes, groups, and team leaders, and strengthen service awareness and crisis awareness.

3. All management offices are required to arrange full-time safety officers to report safety production information, so that information is not missed, delayed or concealed.

4. Require the supervisors of each management office to further predict and report safety hazards and prepare for responses in a timely manner.

5. Managers of classes, groups, team leaders and above are required to keep mobile phones open for 24-hour communication and be prepared to respond to emergencies.

6. Current status and problems of the company’s production safety work.

Through carrying out surprise inspections, self-inspections, on-site inspections, and listening to reports, the company’s safety work still has some problems and deficiencies, which are mainly reflected in:

1. Weak basic work , frequent personnel changes lead to instability in the workforce. Insufficient investment in safety funds has resulted in poor quality of various facilities and equipment, safety protection supplies, etc.

2. The company’s production safety management personnel lack professional knowledge. Most of them have become monks halfway. They have few opportunities to receive systematic safety education and training, and their enthusiasm for self-study is relatively lacking.

3. There is insufficient education and training on production safety. Some managers have low cultural quality, weak safety awareness, and lack of self-protection awareness. Violation of regulations often occurs.

4. The supervision work of each management office by the functional departments is just a formality, resulting in the safety production administrators of the management office not being able to supervise or dare to supervise the safety production work.

7. Countermeasures taken against existing security problems.

1. Request the head office to increase investment in the rectification of safety hazards to ensure the smooth progress and effective management of various hidden dangers. And improve the company's safety production rules and regulations in accordance with the work regulations of "whoever is in charge, who is responsible, whoever is in charge, whoever is in charge, whoever approves, whoever is responsible".

2. Strengthen supervision, strengthen responsibilities, cultivate and educate all employees on safety awareness, clarify the responsibilities and authority of employees at all levels for safety production, and establish a reward and punishment system for safety production supervision and management of functional departments of the company to improve its business Quality and execution.

3. Strengthen the source management of production safety, strengthen business training for production safety supervisors based on the company’s actual conditions, and strive to cultivate a qualified full-time production safety supervisor while maintaining the relative stability of employees in each management office. members, and work together with the management office to form a joint force.

4. Supervise front-line employees to publicize safety production protection knowledge, as well as relevant safety production guidelines, policies, regulations, and measures to major owners and merchants in property service work.

Create a strong atmosphere of concern and support for safe production in the jurisdiction.

5. Strengthen the training of employees’ safety skills, self-protection awareness, disaster self-rescue and mutual rescue knowledge, starting from daily work, and integrating life safety, travel safety, production safety, riot and disaster prevention, and danger avoidance. The knowledge and common sense of disaster, disaster escape and self-rescue are integrated into the work, forming a good atmosphere in which all employees pay attention to safety and cherish life.

6. Strengthen the policy on safety precautions beforehand, actively strengthen the property service awareness and professional qualification training of company employees, strive to extend safety production management to owners and merchants in the jurisdiction, and establish self-restraint on safety prevention for owners and merchants Long-term mechanism. ;