What is the responsibility of a grid worker?

Grid workers are staff who undertake specific tasks in community grid management organizations.

Mainly contact with the masses, understand and solve people's feelings, patrol visits, hidden dangers investigation, convenience agency, contradiction mediation, legal policy propaganda and other front-line work to minimize people's contradictions and promote harmony.

Specific job responsibilities are as follows:

1, earnestly perform the duties of "liaison officer". Grid administrator is the concrete implementer of grid management, who undertakes the task of reaching the community, office and contacting community residents, and acts as the liaison between community residents, offices and communities. Visit the grid in depth, keep abreast of various unstable and disharmonious factors, actively participate in the mediation of contradictions and disputes, and report and track feedback in time when mass incidents and major contradictions and disputes are found.

2. Seriously perform the duties of "information officer". Grid administrators should be familiar with and master the basic information such as registered population, permanent population, floating population and commercial outlets in the grid area under their jurisdiction. Report the basic information in the grid to the community website administrator regularly and timely, ensure that the basic information in the database is true and accurate, and be a good information officer in community work.

3. Seriously perform the duties of "waiter". After receiving the call, the grid administrator should inform the residents of the service process and the materials that need to be prepared at one time, and timely accept the family planning service accreditation, application for subsistence allowance, difficult assistance, application for affordable housing, application for low-rent housing, special care for the disabled, service for laid-off workers, annual inspection accreditation, safety production, hidden danger investigation, comprehensive management of social security, landscaping, environmental improvement, health and epidemic prevention, household registration service, floating population and other work businesses that residents need. After handling, the grid administrator should deliver all kinds of service vouchers to residents in time and be a good waiter and clerk for community residents.

4. Seriously perform the duties of "collector". Grid administrators should collect and summarize the data information of components and events in their areas according to the principles of truthfulness, accuracy, comprehensiveness and timeliness, fully grasp the division and status quo of components in their areas, and be a good collector of grid management data information.

5. Seriously perform the duties of "safety officer". Grid administrators should master the safety production work of organs, enterprises, units and commercial stores within their jurisdiction, investigate and master potential safety hazards at any time, do a good job in urging rectification, and be a good security officer in community work.

6. Seriously perform the duties of "supervisor". Grid administrators should supervise the environmental sanitation of the area under their jurisdiction, regularly supervise the commercial shops of the units and institutions under their jurisdiction, supervise and inspect according to the requirements of "three guarantees in front of the door", clean up psoriasis and small advertisements in the responsible area at any time, and be a good supervisor of environmental sanitation rectification.

7. Seriously perform the duties of "receptionist". Grid administrators should master the social conditions and public opinions in the areas under their jurisdiction, keep a diary of the people's feelings, do a good job in maintaining stability in letters and visits, timely feed back the major social conditions and public opinions in the areas to communities and offices, and do a good job as receptionists in maintaining stability in letters and visits.

8. Seriously perform the duties of "communicator". Grid administrators should take the creation of civilization as a regular job, guide community residents to change their customs, advocate a couple to have only one child, actively implement the family planning goal, advocate an active and healthy lifestyle, take the creation of civilized communities, civilized buildings and five good family activities as conscious actions, and be good communicators of civilization creation.

9. Seriously perform the duties of "propagandist". Grid administrators should promptly publicize the major decisions such as the line, principles and policies of the central, provincial, prefectural and municipal governments to the residents under their jurisdiction, guide residents to turn the decisions and resolutions of their superiors into conscious actions of residents, build a bridge between the municipal party Committee, the municipal government, the office and the community, and be a propagandist to implement the party's line. Principles and policies to realize the grand goal of "accelerating the construction of new countryside" and building a harmonious southwest.

10, complete other tasks assigned by the superior comprehensive management department and grid management organization.

Work tasks:

1. Operate information collection equipment, and check and find problems in municipal engineering (public) facilities, city appearance and environment, social management affairs, etc. Within the grid, and accept the report of relevant personnel;

2. The operating system platform verifies, reports and records the municipal engineering (public facilities), city appearance and environment, social management affairs and other issues found or reported by the masses in the grid;

3. Study the filing matters of municipal engineering (public facilities), city appearance and environment, social management affairs and other issues in the grid, and put forward the disposal plan;

4. Responsible for notifying the responsible units related to the problem and assisting in solving the problem;

5. Verify the problems notified by superiors, assist the responsible units to deal with them, and feed back the disposal results;

6. Collect, sort out and analyze relevant information and data, and put forward suggestions on urban governance optimization within the grid.

The responsibilities of grid workers vary from place to place, as follows:

Ordos City, Inner Mongolia Autonomous Region: The duties of grid workers in Etuokeqian Banner have been extended from the original six duties of "Huimin convenience waiter, social condition and public opinion researcher, contradiction and dispute mediator, social security patrol, civilized new wind propagandist, comprehensive management and stability information officer" to more than 80 general services such as information statistics, people's livelihood service, industrial development, poverty alleviation and special crowd service. From traditional "on duty" service to door-to-door "delivery" service, from 8-hour service to 24-hour all-weather service, universal service has become the normal work of grid workers.

Pidu District, Chengdu: Grid members are not only responsible for collecting social conditions and public opinions, but also for people's livelihood service management, social security prevention and many other matters. The patrol found the problem, uploaded the situation to the "Grid Member" APP, and immediately contacted relevant departments and personnel for handling.

There are seven kinds of people in the grid: grid administrator, grid coordinator, grid supervisor, grid policeman, grid party branch secretary, grid judicial team and grid fireman, who undertake social services and social management affairs in the grid. Among them, the grid member is the resident community police. Only the public security bureau divides the area into grids according to the personnel situation and the complexity of social security in its jurisdiction. On average, each community is divided into 3 to 5 grids. Grid workers engaged in grass-roots social work usually need to hold certificates and obtain social work certificates.