In areas where the novel coronavirus pneumonia epidemic occurs, will communications be affected?

Ministry of Industry and Information Technology:

Dedicated personnel are on duty 24 hours a day to ensure the safe operation of important communication facilities in key areas. Organize relevant telecommunications companies to further optimize communication coverage in densely populated areas such as airports and stations; provide convenient services such as no downtime, emergency startup, and data transfer in areas with severe epidemics; establish a "white list" to reduce or reduce the phone bills of medical staff who go to Wuhan to support . Guide users to handle business through electronic channels, providing convenience for users to handle business without going out.

The Ministry of Industry and Information Technology is making every effort to ensure smooth communication for epidemic prevention and control

In accordance with the unified deployment of the Party Central Committee and the State Council, the Ministry of Industry and Information Technology has organized the information and communication industry to make every effort to carry out the new coronavirus pneumonia epidemic Prevention and control communication guarantee.

First, comprehensively deploy communication support for epidemic prevention and control. The Ministry of Industry and Information Technology attaches great importance to communication support for epidemic prevention and control, and has held multiple national video conferences to deploy communication support work. The Ministry of Communications, local communications bureaus, and relevant basic telecommunications companies have dedicated personnel on duty 24 hours a day to coordinate and resolve communications support issues for epidemic prevention and control as soon as possible to ensure the safe operation of important communications facilities in key areas.

The second is to actively respond to important communication needs for epidemic prevention and control. Actively open dedicated voice and data lines for local governments, joint prevention and control working mechanisms, health and epidemic prevention and other key departments, provide free cloud video services, and urge relevant telecommunications companies to complete the 3G/4G/5G of Wuhan Huoshenshan and Leishenshan Hospitals in the shortest possible time. Base station construction and network opening will achieve Gigabit network coverage to support hospital communication needs such as remote consultation, video conferencing, and remote monitoring.

The third is to take multiple measures to provide high-quality public communication services. Organize relevant telecommunications companies to further optimize communication coverage in densely populated areas such as airports and stations; provide convenient services such as no downtime, emergency startup, and data transfer in areas with severe epidemics; establish a "white list" to reduce or reduce the phone bills of medical staff who go to Wuhan to support ; Regularly take disinfection and epidemic prevention measures in business halls, customer service centers, computer rooms and other places; guide users to handle business through electronic channels, providing convenience for users to handle business without going out.

As of January 30, the communications industry has dispatched a total of approximately 100,000 emergency support personnel, 32,000 vehicles, and 22,000 oil engines. At present, the overall communication network in Hubei Province and the country is operating smoothly, and communications between 70 designated hospitals in Wuhan and the joint prevention and control command are smooth.