How to do mass work well

In the new era of reform and opening up and the development of the socialist market economy, due to the influence of the new domestic and international social development situations, our party’s governing conditions and social environment have undergone profound changes, especially the party’s mass work has New features have been introduced.

How to do a good job in mass work in the new era is an important issue facing each of our rural grassroots party members and cadres.

I have been working in rural areas for more than 20 years. I would like to share some of my views and ideas on how to do a good job in mass work in the new era, and encourage our fellow party members and cadres working on the front line.

1. Some characteristics of mass work in the new era

(1) From the perspective of the masses

1. Reform and opening up Over the past 30 years, great changes have taken place in the people of all walks of life in our country. New classes and new social groups have appeared in society. The social and economic composition, organizational forms, employment methods and distribution methods have undergone great changes. The interests and needs of the people have also changed a lot. and value orientations are becoming increasingly diversified, and the independence, selectivity, difference, and variability of people's thoughts are gradually revealed, which have a profound impact on the development of mass work.

2. The people’s awareness of democracy, equality, competition, and rights are constantly increasing, and the demand for political participation is becoming more and more urgent. Among them, some people still have the idea of ??“no trouble, no solution, no trouble.” There is a fluke mentality of solving small problems, making big troubles, and solving problems as soon as they happen. There are also some people who understand that some grassroots leading cadres are fearful of troubles and make unreasonable troubles. They are easily instigated and used by a few people with ulterior motives to take drastic actions to reflect their interests. .

All these require that we must be aware of everything and comply with the reasonable expectations of the masses, extensively gather the strength of the masses, carefully absorb the wisdom of the masses, vigorously strengthen the party's purpose of mass education, uphold justice in a timely manner, and guide the masses to follow the right path.

3. The party’s policies to benefit farmers are becoming more and more numerous, broader and more preferential, and the people’s thoughts and desires of waiting, relying on, wanting, and comparison psychology are also gradually increasing. If there is negligence and individual satisfaction is not achieved, conflicts, confrontations and incidents will easily occur, which makes it more difficult to do a good job in mass work.

4. Affected by the trend of economic development, young and middle-aged people and more educated people go out to work and start businesses to earn a lot of money. Only the "386160" peasant troops are left at home, with low education level, the elderly, the weak and the sick. There are too many disabled people, and there are too many people who require *** care and assistance, but there are too few responsibilities, and there are too few people who are self-reliant and get rich. Those who are beneficial must enjoy the benefits, and efforts and contributions need to be negotiated and paid for, etc., making it difficult to manage and develop.

5. Some people have weak legal awareness, high desire for appeal, and even unreasonable troubles. They often take the path of cheap harassment, pestering, and troublesome visits. Sometimes they make appointments and incite visits, making their work difficult. , desires are difficult to satisfy, seriously affecting the stability and development of the grassroots.

6. With the continuous development of society, the country’s preferential policies continue to increase. Some people have made adjustments to the old historical issues and rural areas due to their own faults that were unsubstantiated according to the situation at that time. Now the old accounts are being renovated. , it needs to be solved according to the new policy, which is very difficult and difficult to solve.

7. People living in remote and impoverished mountainous areas do not receive balanced and timely assistance. They cannot think about things for a while and do stupid things in a hurry. They often go to extremes and become passive at work.

8. Some people have little education and knowledge. When encountering problems, they only talk about old rural principles and do not talk about laws and policies. In rural areas, they often say: "reasonable and illegal", which is easy to misunderstand, difficult to mediate, etc.

(2) From the perspective of cadres

1. From the past specific work of going to villages to households to "curate and induce labor, and asking for food and money" to the current work of going from village to village The transformation of the macro-implementation, skills, and assistance work of organizing households to guide production and serve the masses. Policies have changed, times have changed, and the work situation, methods, and subjects have also changed with the continuous development and growth of the country, but the working methods of cadres are still there. Tracing the beaten path to varying degrees.

2. The political and economic benefits of town and village cadres are low, especially those party members and cadres working in remote towns and villages. They have small financial resources and great living difficulties. Some families have poor financial foundation, and their wages are only enough to maintain a simple life. To make a living, it is not at all about buying a house and building a family business, let alone making friends and cultivating relationships. It is difficult to adapt to the development trend of the times.

There is no hope of promotion, no reason to seek wealth, low mood, no intention to learn, no ambition to make progress, simple work, rude language, rough personality, which can easily cause work mistakes.

3. There are not too many specific work tasks involving farmers. It is often impossible to go to villages and households to understand the situation. There are few contacts with the people and little understanding of the people. Especially the poor people in remote areas cannot get timely information. The care and concern of the party and the organization can easily lead to some unexpected incidents, and it is more likely to cause the masses to misunderstand the party and cadres, which will lose the prestige and appeal of the party and the party among the people.

4. Dealing with things easily and impatiently, even favoring relatives and friends, only looking at the phenomenon, taking care of the moment, being strong-willed, and handling things forcefully. Often things do not go as planned, and the person is unwilling to admit it, which will lead to endless troubles.

5. The work lacks initiative, communication, and research. It is often wishful thinking, subjective and arbitrary, difficult to implement and carry out, and it is necessary to insist on persistence, which can easily lead to conflicts and contradictions, and even lead to adverse consequences.

6. In the past, most of the comrades with rich rural work experience and prestige retired or took a back seat. Now most of them are college students and soldiers who can only live on a bowl of rice. They have little rural work experience and little spirit of hard work. They are simple-minded, impatient, lack methods, and are afraid of losing their status and losing their airs. They are so-called talkative and weak in their work, and it is difficult for the masses to accept and obey them.

7. The party has a weak sense of purpose, lacks sympathy and sense of responsibility, is prone to being emotional, and often finds it difficult to convince the public.

8. Afraid of trouble when things happen, strives for economic balance, makes things difficult for the masses, does work for the sake of appearance and ostentation, is good at flattery and flattery, is careful about everything, does not do actual work, and has no If you don't do the work that is of interest, it will delay local development, the masses will be dissatisfied, etc.

2. Requirements for mass work in the new era

History has proved that without the Communist Party of China, there would be no new China, and without the support of the broad masses of the people, there would be no Communist Party of China today. We will always stand with the people. The people are the true creators of our party and our country.

The current drastic changes in the international situation and the repeated outbreaks and rising numbers of riots caused by internal conflicts among the domestic people have attracted great attention from the party and the country. The decision of the 18th National Congress of the Communist Party of China will be adopted throughout the party. I think it is imperative to carry out the party's mass line education and practice activities within the country. It is also a great, wise and correct decision of the party in this extraordinary period. It is also a great benefit for us party members and cadres, especially those who are on the front line and directly deal with the masses. A new requirement and a new challenge for party members and cadres.

We must follow the requirements of the 18th National Congress of the Communist Party of China and the provincial, municipal and county party congresses, adapt to the new characteristics of mass work in the new era, adjust new ideas, and use the scientific outlook on development to reasonably solve development issues issues related to stability, the relationship between cadres and the masses, and the party’s mass line as the basic method and fundamental requirement for our mass work in the new era, so that various social undertakings in our town can achieve better and faster breakthroughs and development, and let The people of the town lived a well-off life very early and entered the communist society very early.

3. Four focus points for doing mass work in the new era

Among cadres at all levels in China, town and village cadres directly face the masses. In this sense , in terms of the ability to work with the masses, town and village cadres should be the strongest.

At the same time, we must also see that the difficulty of mass work in the current period has greatly increased, and we grassroots comrades are facing great new challenges.

For example, in the past, the masses listened to the villagers and did whatever the cadres told them to do. Now, the villagers have implemented self-governance and have the "right to seek advice and supervision." In the past, the village trumpet sounded for everything. , the spirit of the superiors was immediately conveyed to every household for implementation.

Nowadays, farmers own different fields, plow their own fields, burn their own fires, smoke their own smoke, and watch their own TV. Policies and information are sometimes more effective than cadres, and personnel It is difficult to organize, convene meetings, communicate information, and manage.

In short, the situation has changed, and mass work must also have new routines and new methods.

Facing new situations and new problems, grasping the new characteristics and new laws of mass work under the new situation, and strengthening the party's mass work are more important than ever.

The reports of the 17th and 18th National Congress of the Communist Party of China respectively made in-depth expositions and put forward clear new requirements on the historical status of the people, the interests of the masses, and the work of the masses. At the same time, they also provided clear guidance for us to carry out mass work. direction.

To do a good job in mass work in the new era, I think we must focus on four focus points.

That is, the first is to dare to do mass work; the second is to be willing to do mass work; the third is to be diligent in doing mass work; the fourth is to be good at doing mass work.

(1) Dare to do mass work

Mass work under the new situation has heavy tasks, many clues, and complicated things. Many cadres often feel that "the old methods will not work, and the new methods will not work." "Soft methods are useless, and hard methods cannot be used."

Nowadays, a small number of cadres are afraid of dealing with the masses and doing mass work. The main reason why this phenomenon occurs is that these cadres have not established a correct view of the masses and are seriously alienated from the masses; or they look down on some masses. , are afraid of certain people and lack affection for the people; or they have no talent and lack of foundation in their work; or they have dirty hands and feet, have a bad image, and lack righteousness; or they are used to the old methods and cannot use new methods, and they are unfavorable to the people. Lack of self-confidence and so on.

In fact, most people are kind, simple, and hard-working in nature. We should not let some people with poor quality lead to our contact and alienation from the general public. Over time, we will lose the support of the people.

Therefore, we must have the courage to "dare to face" the masses, and have the courage of an ugly daughter-in-law who always wants to see her parents-in-law. If you do good deeds and solve problems, you will gain the support and support of the masses.

(2) Willing to do mass work

Whether you are willing to do mass work must first solve the problem of ideological understanding.

Thoughts are the guide to action.

Nowadays, some cadres are aloof and indifferent to the sufferings of the masses; some have simple methods and rough styles; some make decisions blindly, causing losses to the interests of the masses; some deal with the masses and are careless.

Secondly, we must correct the question of who our current identity is to serve.

We must have feelings for those who serve. To touch people's hearts, love is the first thing. We must act with emotion and understand things rationally. *** The highest expression of human emotion is to treat the people With a sincere heart, as front-line town and village cadres, they must first ideologically integrate and mingle with the people, always have the safety and security of the people at heart, and regard the people as their relatives, even biological parents, Only when we think about problems, make decisions, and handle things can we be serious and fair, and only then can our work gain the cooperation and support of the masses.

Facts show that if you have more contact with the masses, bureaucracy will be reduced; if you have more contact with reality, subjectivism will be reduced; if you have more contact with people's sentiments, *** will be reduced; in serving the people The more you have, the better your work ability will be.

Practice has proved that a cadre who does not love the people is an incompetent cadre. He is not a good cadre and cannot be a great cadre.

(3) Diligence in doing mass work

Being diligent in doing mass work requires us to go deeper into the masses, insist on coming from the masses, going to the masses, and being diligent in our steps. We should be humble and understand accurately what the masses think, need and expect, help them solve practical difficulties in production and life, and provide accurate information for solving prominent problems in a targeted manner and properly handling conflicts and disputes.

Looking back on the past, we did not do the mass work diligently enough. We thought that adhering to the mass line was a cliché and a major policy. We only went to the masses when we had work, tasks and things to do. We usually lacked the initiative to do mass work. Work.

This causes the masses to have opinions, prejudices, and even feelings of resistance against us.

In this regard, our grassroots party members and cadres must always think about it and think about it, what does *** do? What is the purpose of the party? Who and why do we work? What are our principles and standards for being a human being? What are our ideals and pursuits? How should we treat the words and deeds of the masses? What is the connection between our relationship and status with the masses? Wait, after we have thought through these issues clearly, we will understand the positioning and direction of our work, and how we should do the work of the masses, and we will have a closer relationship with the masses.

(4) Be good at doing mass work

To do a good job in mass work under the new situation, enthusiasm and motivation are far from enough. New methods and new tricks are also needed, and we must be good at Deal with the interests of all parties and fully mobilize all positive factors.

First, we must master the laws and regulations, which is the basis for doing a good job in mass work. Administering according to the law and acting according to the rules are not only the "magic weapon" to ensure the long-term stability of the country, but also an effective means to safeguard the fundamental interests of the broad masses of the people. It is also an inevitable requirement to protect our cadres themselves and effectively advance our work.

At present, some party members and cadres have weak legal concepts and shallow legal knowledge. They regard laws and regulations as "embellishment". In mass work, they have more power than law, emotion is greater than law, reason is greater than law, and their decision-making is undemocratic and does not follow the law. , handling problems unfairly and not openly, seriously deviating from the track of the rule of law, often backfires, leaving many consequences, and some even intensify conflicts, causing social instability and job losses.

Administration according to law not only reflects the level of leaders, but also is the responsibility of leaders and an inevitable requirement of social development.

Our party members and cadres must not only enforce the laws and regulations, but also abide by the laws and regulations, and more importantly, publicize and popularize the laws and regulations. If they do not understand the law as well as the masses, then they are derelict in their duties. Even more embarrassing.

Studying and understanding the law, administering according to the law, acting according to the rules, and being fair and decent can not only improve work efficiency, but also win the trust and support of the masses.

The second is to master the methods, which is the key to doing a good job in mass work.

When doing mass work, we must be good at using language that the masses understand, methods that are trustworthy, and even local customs and methods to deal with problems, which will get twice the result with half the effort and achieve good results.

First of all: it is necessary to enlarge the airs and strengthen two-way communication.

When we do or deal with something, we must let the masses know it, and at the same time we must understand what the masses think and demand. If we work behind closed doors or work hard, it will cause misunderstanding or opposition from the masses, resulting in passivity in our work. , even unstable.

For example, sometimes village cadres work hard all day long and do many practical things for the development of the village. However, if there is a lack of publicity and communication, the villagers will suspect that he has financial problems, and finally pass *** Only through auditing can the cadres be cleared, which not only hurts the hearts of the cadres, but also alienates the relationship between the cadres and the masses, and even gives an opportunity to a few people with ulterior motives, which will affect the development and stability of the local area and damage the cadres and officials. Positivity.

Therefore, today's cadres not only have to do things, but they must also learn to "sell" themselves, publicize development, and win social understanding and support.

Secondly, we must innovate the form of missionary work.

Nowadays, formal meetings, bulletin boards, slogans, etc. are not enough to publicize policies and decisions to the masses.

In order to attract and organize the currently scattered farmers, we must combine the actual needs of the masses with the production and living habits of the masses, adopt flexible and diverse forms of popular communication, and vigorously carry out cultural and sports activities. In the process of enriching the cultural life of the people, education and guidance are provided, such as the completion celebration of Changqing Square, the Shimen Town Farmers' Games, the Shimen Town Farmers' Culture and Art Festival, and the "Sixth Five-Year Plan" Law Popularization in Townships and other activities carried out in our town, which have played a very good role. At the same time, it actively plays the role of non-governmental organizations such as the People's Mediation Center of the Convenience Service Center to provide close and cordial services to the masses, thus greatly shortening the relationship between cadres and the masses and establishing the prestige of the Party Committee *** among the masses.

Thirdly, we must improve the working methods of party members and cadres.

Practice has proved that town and village cadres working on the front line in rural areas must have three conditions to establish high prestige among the masses, namely rural knowledge, psychological quality and mass foundation.

The most important piece of rural knowledge is working methods suitable for rural areas. Rural knowledge is broad and rural working methods are improved, things will go smoothly and the masses will support them. Therefore, our grassroots party members and cadres do not care about the work of the masses. To implement superior policies, serve the masses, and help the masses solve problems, we must do a good job in publicity and guidance, set rules, and handle things calmly. It is strictly forbidden to favor relatives and friends, take quotes out of context, and play with "official power." Otherwise, it will be difficult to convince the masses. It may even intensify conflicts.

Of course, we cannot accommodate the very small number of people with evil intentions. We must suppress the evil with good in accordance with the law, kill one to serve as a warning to others, and kill the chicken to show the monkeys, in order to uphold the law.

As long as it is beneficial to the interests of the majority of people, our working people will support it and our superiors will support it.

Psychological quality is the key to doing a good job in mass work.

In the new era, conflicts among the people have shown a growing trend of group and radical behaviors. This requires our party members and cadres not only to dare and be good at doing mass work, but also to be resilient to the masses’ radical words and behaviors. , be magnanimous and have good psychological quality.

On the one hand, we must learn to control our emotions, prevent hot-headedness, blind collision, and stir up trouble. We must think rationally, handle things calmly, do our work patiently and meticulously, clearly explain the truth to the masses, and win over the vast majority of the masses. understanding and support.

In the second aspect, we must learn to put ourselves in others’ shoes. *** There is a reason, and we may have acted excessively in expressing our demands. We must find out the reasons, put ourselves in the shoes of those poor and vulnerable people, and understand their difficulties. , understand their excessive behavior, take care of the legitimate rights and interests of the people to the greatest extent, and sincerely help them solve their problems.

We must learn to be considerate and tolerant in three aspects.

Due to different perspectives on problems and different levels of education, some people may not understand our work well enough and do not support it. We should not be angry about this, let alone be violent, but should be open-minded and open to all rivers. We should treat them with tolerance, move them with emotion, understand them with reason, digest conflicts with sincerity, and influence the masses with tolerance to reflect our generosity.

The masses are the creators of history and the basis for our survival.

As the saying goes, the more weight the masses have in our hearts, the more weight we have in the hearts of the masses. The more trust the masses have in our cadres, the easier it will be to resolve some conflicts and problems.

For our cadres to gain the trust of the masses, it must not rely on power, but on work ability, work performance and personality charm, and more importantly, on the methods and skills of doing mass work. It will not work to just improvise. Yes, I have worked in rural areas for 25 years and I have deep feelings and personal experience. If we respect the masses a foot, the masses will respect us a foot. If we do a small thing for the masses, the masses will be grateful and remember us for the rest of their lives.

In general, under the current new situation, our grassroots party members and cadres must thoroughly study the new situations and new characteristics of mass work under the new situation, and be good at mastering the working methods of "what key opens what lock" , carry out work according to the place, time, matter and person, use the right medicine, empathize with people, integrate emotions with reason, and act in accordance with the law, all kinds of problems encountered by the broad masses of people in production and life can be solved well. If it is solved, mass work will change from difficult to easy and from passive, the party's ruling status will always be invincible, and the party's great and glorious image will last forever in the hearts of the people because of our excellent mass work.

4. How to improve the ability of party members and cadres to do a good job in mass work in the new era

(1) Correct their positions and fulfill their roles

Our party members working on the front line Cadres, since our destiny has placed us on this big stage in rural areas, we must settle down, face the reality, fulfill our responsibilities, and do our jobs well.

In fact, rural work is the most interesting and the most training for people. Throughout the ages, many great leaders started working at the grassroots level in rural areas.

As long as we correct our position, walk more, listen more, see more, ask more, learn more, put down our arrogance, ask for more advice from the masses, and integrate with the masses without selfish distractions, no matter how society develops, we will Everyone will do a good job in mass work, will make progress quickly, and will become an excellent grassroots cadre.

(2) Be diligent in learning and thinking, and enhance skills

Town and village cadres are the bridge between the superior party committee *** and the rural people. It is a great responsibility to get rich and promote rapid local development.

To build a new socialist countryside, we, the frontline party members and cadres, must first learn the law, understand the law, abide by the law, act in accordance with the law, and implement laws, regulations and superior orders to the letter.

Currently, there are many laws and regulations involving rural areas, as well as many new rural policies from the central and provincial, municipal and county governments. We must learn from them, otherwise we will "violate disciplines on official duties" and "violate laws on official duties." , will cause losses to the party committee, individuals, and the masses, and will also affect our personal future and destiny.

At the same time, we must also strengthen the study of scientific and technological knowledge and business management knowledge, so that we can better implement the party's policies of enriching and benefiting the people, our ability to work with the masses can be enhanced, and we can be admired by the masses. and recognition, only then can our work gain support and support from the masses.

(3) Improve work skills

First, "the interests of the masses are no small matter", and we must effectively solve the most direct, most realistic interests issues that the masses are most concerned about.

If the situation cannot be solved due to conditions that do not allow it, explain it clearly and ask for understanding.

Patiently guide those who do not meet the requirements and should not be handled.

The second is to be good at integrating into the masses and grasping the pulse of their thoughts. Nowadays, it is very difficult for the masses to work, and they are in a dilemma. The masses have high demands, have fragile temperaments, and do not have a strong sense of gratitude to society. This requires us to improve our work skills. Be tolerant and generous.

In fact, to do a good job in mass work, the key is to pay attention to the interests and demands of the masses. We must grasp the psychology of the masses and be familiar with their language. When solving problems, we must add icing on the cake and provide help when needed, but more importantly, we must provide help when needed. Send an umbrella before you are hungry and ask for warmth before you are hungry or cold.

The third is to be good at breaking out of inertial thinking and inherent patterns, exploring new ways of working with the masses, and strengthening communication and coordination.

When facing the masses, we must pay attention to equal communication, and do not use official language, big talk, or cliches. We must be good at using forms that the masses like to hear and see, using advanced models that emerge from the masses to educate and guide the masses, and using material and reputational rewards. To inspire the masses and enhance persuasiveness.

Most of the people are reasonable. As long as we use more brains, research methods, be full of affection, and be meticulous, we will be able to do our work with the people in mind, and local social harmony and stability will be guaranteed. .

(4) Continuously growing talents

As the saying goes, "You will learn as long as you live, and there is still a lot of knowledge that you have not learned." Rural work is complicated and has a wide range of knowledge. Our party members and cadres working on the front line should not think that they have been working in the countryside since childhood and now have complete control of rural mass work. That is not the case. With the continuous development and progress of society, great changes have taken place in rural areas, and at the same time, new trends have also emerged. requirements, this requires us to keep pace with the times in terms of knowledge, common sense, courage, and insight, to further improve our ability to be "good" at mass work, and to continuously increase the knowledge and talents of all parties, so that my mass work can develop rapidly in the current Be invincible in the wave and control the game in the palm of your hand.

5. Solve the sufferings of town and village cadres and stimulate their work enthusiasm and enthusiasm

Party members and cadres working in towns and villages are the nerves of those who implement party and national policies. At the end of the line, they have direct contact with the masses and are the most hard-working group of cadres at the grassroots level. However, they have experienced the most ups and downs and made the most contributions to the development of society. They also have the greatest difficulties. This is why they have the most direct contact with the masses. Organizations at all levels need to pay more attention to and support them, such as promotion, transfer, promotion, salary and benefits, care and help for major family matters and difficulties, support and support at work, etc. should be given special care and special treatment, thereby stimulating their enthusiasm. Work enthusiasm, fully mobilize their enthusiasm for work, so that they can better do mass work, serve the society, and make positive and due contributions to the great rejuvenation of the Chinese nation and the early realization of a communist society.

In short, development is the first priority and stability is the first responsibility. The current social form in which the contradiction between the people’s growing material and cultural needs and backward social production is the main contradiction will continue to exist in society. During the development, I believe that the people of Shimen are hard-working, simple and brave, the cadres of Shimen are truth-seeking, pragmatic and responsible, and the leaders of Shimen are united, pioneering and enterprising. We will take the 18th National Congress of the Communist Party of China as our example. Under the guidance of the Scientific Outlook on Development, and with the Party’s consciousness of serving the people as the fundamental starting point for our work, we will continue to do a good job in the “Year of Cadre Style Transformation” and our town’s establishment of the “Three Supers” concept (awareness of self-transcendence, forward thinking, work is carried out beyond normal), gradually transform party members and cadres into new concepts and new methods of mass work in the new era, continuously improve the work enthusiasm and enthusiasm of party members and cadres, unswervingly adhere to the party's ideal message, and adopt effective work methods, Make overall plans to handle the relationship between development and stability, consolidate the flesh-and-blood ties between the party and the masses, cadres and the masses, and follow the goals of "overall planning, internal and external integration, strengthening the foundation and strengthening production, greening and brightening the town, and benefiting and ensuring stability.