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Monthly work summary of the property company
Summary refers to a written material that summarizes and summarizes the experience or situation in a certain stage of work, study or thought. It can effectively exercise our language organization ability. We might as well sit down and write a summary Bar. How to write a summary correctly? The following is a monthly work summary of the property management company that I compiled for you. Welcome to read it. I hope you will like it. Monthly work summary of the property company 1
1. Comprehensive situation:
1. Property fee collection situation: ***143,221 yuan in property fees was collected this month (as of May 25). The target task is 170,000 yuan, accounting for 84.24% of the monthly planned tasks. A total of 1,726,280 yuan has been completed, accounting for 88.5 of the annual planned 1.95 million yuan.
2. Reception of complaints from owners: This month ***, 63 complaints from owners were received, and 42 cases have been handled and responded to (leakage water has expired). Among them: 27 cases of water leakage, 12 cases have been dealt with, and the remaining 15 cases have been reported to the leadership for review and decision; 11 cases of program-controlled door complaints, 8 cases have been repaired, and 3 cases are pending (waiting for accessories). There were 11 repair cases for corridor lights, 9 cases have been dealt with, and 2 cases are pending (the wiring problem is yet to be investigated). There were 15 other complaints, which were handled and responded to in a timely manner. Special service starts from 2.
2. Key tasks:
1. The Customer Service Department carried out two extermination and control operations on camphor tree scale insects and privet fungal diseases in Lilac Garden Community. The pests and diseases were basically eliminated and the leaves turned yellow and fallen. The phenomenon has been effectively contained.
2. Ten trash cans in Dingxiangyuan Community were moved and lines were drawn to create passages, which alleviated the conflict between parking spaces and garbage removal.
3. The customer service department repaired 3 waterproofing areas of the house and unclogged 11 drainage pipes where water accumulated during heavy rains. During dry weather, the Lilac Garden is watered three times and Xinanli is watered once. The lilac garden will be fully weeded once.
4. After the personnel adjustment, the Order Management Department has tidied up the image of the gate posts, increased the intensity of night inspections, and strengthened the security of the community and the management of vehicle parking.
5. Strengthen the analysis of electricity consumption: The customer service department assigned two people to assist in transcribing the water and electricity meters in the community. After the responsible persons in each responsible area read the meters on time, they made statistics and archived the households with more electricity for the convenience of The center implements electronically controlled fees.
6. The Dingxiangyuan gate facilities and equipment were maintained, the entrance gates were replaced, and the electric telescopic doors were repaired in Xinanli.
7. Organized employees to learn the system and actively participated in the company's system exams. They prepared carefully before the exam and systematically explained the test questions after the exam to make the various systems deeply rooted in the hearts of the people.
8. Successfully completed the first "Dongtai Property Cup" youth swimming competition, accumulating valuable experience for organizing community networking activities in the future.
9. Prepare to start the maintenance work of Moon Bay Park.
September work plan:
1. Insist on the collection of property fees. The task of the month has not been completed for two consecutive months. The center should increase the intensity of cost control and all responsibilities. The person in charge of the district proactively contacted the owners and reminded them to come to the center to pay fees in time.
2. Carefully study the work processes of each department, master the use of work processes to improve work efficiency and service levels, and increase the supervision of work processes.
3. Autumn is the time when insect pests occur. Continue to do a good job in pest control and greening and pruning.
4. During the heavy rain, water seepage was exposed in many external walls. The repair work must be reported to the group company and will be implemented after approval.
5. Carefully prepare the application materials for "Property Service Demonstration Residential Community", collect and organize them according to the list, and go all out to complete this work.
6. Preparatory work for Dingxiangyuan household registration management.
Those who travel a hundred miles are half ninety.
Although the early charging situation is good, the remaining residents are those who are more difficult to collect. There is still a way to go before completing the full-year task. It can be said that we have only completed half of the task. The focus and difficulty are in these few months. Only by insisting on controlling electricity costs and not relaxing can we ensure the completion of the entire year's tasks. It is also necessary to prevent households from installing electricity to lay a solid foundation for next year's charging work. Property company monthly work summary 2
Complete the work of hiring employees and signing contracts and agreements; inspecting each position during the holidays; paying condolences to employees on duty during the Spring Festival; and property security work during the winter vacation.
Power Department:
While completing the water, electricity and gas supply guarantee work and water and electricity maintenance and civil engineering sporadic maintenance work according to quality and quantity, the following work is also completed:
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1. Complete the Spring Festival lighting arrangement work
2. Complete the renovation of the classrooms in Area C
3. Complete the renovation of the sewer pipes in Buildings A and B of the student dormitories in Area C
4. Complete the circuit renovation work in the Xishan Building Canteen
School Management Department:
Complete the environmental sanitation work and greening daily maintenance and management work of the School Management Department according to quality and quantity At the same time, the following tasks are also completed:
1. Greening:
1. Complete the greening improvement work in the upper family area
2. Complete the layout of the year-end venue Work
3. Complete the potted flower recycling work for the rental business
4. Complete the winter fertilization work and plant pruning work
5. Complete the renovation of the stadium's poplars Branch work
2. Environmental sanitation:
1. Clean up the dead corners of the school to provide a refreshing and pleasant campus environment for all teachers and students.
2. Complete the removal of experimental waste behind the experimental building.
Property Management Department:
1. Ensure the normal teaching order in each building. Assist in completing the postgraduate entrance exam and final exam classroom number assignments. Complete the work of hiring employees to learn labor contract law. Complete the layout of various venues in the school and the head office.
2. A large number of old fixed tables and chairs in the first teaching building were damaged. We used the holidays to cooperate with maintenance personnel to remove the seats in the last row of each classroom and install them on the front seats to make the classroom neat and orderly. Put movable chairs in the rear row. A total of 100 sets of tables and chairs will be installed this time.
3. Before the start of school, 14 water boilers were installed in each teaching building to ensure that students can drink boiled water.
4. During the holidays, all regular employees and cadres will participate in holiday duty, and try to arrange rest for hired employees.
5. Each building strengthens holiday duty and is responsible for serious inspections to ensure the safety of each building.
6. All employed employees have signed labor employment agreements and contracts.
7. Complete the external audit and inspection work.
Property Management Department 2:
1. Complete the daily sanitation and cleaning work and daily safety duty of each building.
2. Successfully complete the work of hiring employees and signing agreements issued by the head office.
3. Insist on regular employees to be on duty safely during holidays, and no safety accidents occur during the winter vacation.
4. Make preparations for the start of each building in advance.
Sending and Receiving Department: From January to February, *** sent and received 2,348 pieces of various mails.
Security Department:
In order to better and thoroughly implement the spirit of the 17th National Congress of the Communist Party of China, to create a quiet, safe and harmonious campus, and to build a new type of Chongqing Jiaotong University, the work is summarized as follows:
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A fire accident occurred at the end of January or February. On the night of New Year's Eve, we mobilized all team members to strengthen the management of fireworks and firecrackers, publicize the regulations on the management of fireworks and firecrackers, and explain to employees the designated locations for setting off fireworks and firecrackers.
On February 15th, a large-scale commendation meeting for "Chongqing Times" was held in the academic center of our school. Our department was responsible for vigilance and orderly parking of vehicles. Warm reminders during the Spring Festival holiday: Prevent fires, thefts, and security disasters, and make emergency plans for dangers and thefts.
Engineering company:
Completed the maintenance of classrooms in Area C and the treatment of roof leakage interlayers; completed the civil engineering part of installing the water boiler in the second teaching building; completed the maintenance of the Security Department office in Area D and other projects.
City-Management Squadron:
1. On the morning of January 3, a group of 6 people from Haitangxi Street went to the school’s family area to inspect the roof garden situation; in the afternoon, the district municipal committee and street committee A group of 9 people from the office went to the school to inspect the condition of the roof garden.
2. Around January 20, implement the spirit of the head office’s commendation meeting, encourage team members to devote themselves to new work with full enthusiasm, and clean up the streets with random posters.
3. During the winter vacation duty rotation, promptly correct the stalls and scattered stalls to ensure that the city environment is clean and tidy; assist the training center in managing the farmer's market, and ensure that one person is on-site for inspection every day.
4. On February 15, we assisted the school union in holding the "20xx Chongqing Times" commendation and summary meeting in the academic center, arranging vehicle parking and personnel evacuation.
Customer Service Department:
Coordinated and resolved the issue of water flooding upstairs reported by retired employees on 31-2-8-2; assisted in recruiting employees to sign labor agreements. Property company monthly work summary 3
Dear business owners:
Hello!
In order to improve the service quality of *** property service branch and promote the owners Awareness of the property service company's service work and ensuring the owners' right to know and supervise in property management activities. Our company's August work summary and September work plan are now announced. All owners/residents are welcome to consult and supervise.
August work summary
1 Environmental Management Services Department
1. Cleaning and flushing of community pools;
2. Greening Watering, green pruning, and green replanting;
3. Washing of elevated floors and roads in the community;
4. Straightening of leaning trees in the community;
5. "Meicheng Meiyuan" work rectification;
2 Property Management Service Department
1. Standardize the management of commercial street decoration and material stacking;
2. Community Vehicle parking management standardizes vehicle parking in the garden area;
3. Renovation of manhole cover paint in the community;
4. Cleaning up debris and garbage in corridors and public areas;
3. Engineering maintenance Service Department
1. Follow up on the progress of third-party construction;
2. Follow up on issues left in the community;
3. Maintenance and overhaul of facilities and equipment;
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4 Property Service Center
1. Community cultural activities will be carried out in August;
2. ***Fee collection work will continue to be carried out;
3. Handling the procedures for repossession of the ** plot;
4. Handover of the repossession information for the ** building.
September work plan
1Environmental Management Services Department
1. Pest and disease prevention and four pest elimination work;
2. Refining the sanitation of the corridors in the garden area;
3. Improving the quality of greening in ****;
2 Property Management Service Department
1. Strengthening the decoration of ** villas Management;
2. Strengthen the accumulation of garbage for decoration in the residential area;
3. Post the floor signs and signs;
4. Strengthen vehicle parking regulations in the community ;
3 Engineering Maintenance Service Department
1. Follow up on third-party construction progress;
2. Follow up on remaining issues in the community;
3. Maintenance and overhaul of facilities and equipment;
4 Property Service Center
1. Community cultural activities will be carried out in September;
2. **Procedures for resumption of property Handling;
3. Continuing the collection work;
4. Arrangement of Mid-Autumn festival decorations.
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