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Curtain sales and language skills?
Curtain exhibition hall 1
When selling curtains, there must be a curtain exhibition hall in the store. When customers come to the door, they will intuitively see the display effect of the curtains, and they can also touch the fabrics of the curtains.
Step 2 know professional knowledge
Don't think that selling curtains is not technical. In fact, the matching of curtains is very important. If customers come to your house, you should recommend them, such as what style of decoration should be matched with what kind of curtains, and you should know this knowledge.
3, through the decoration company sales
If you run your own sales, the sales volume will definitely not be optimistic. You also need to cooperate with the decoration company and give a certain commission, so that the decoration company can support your curtains.
4. Promotion activities
There are many festivals in a year, so we must use these festivals to promote sales, especially for some large festivals, and on the one hand, we also promote ourselves.
Speech skills:
Hello, Mr./Ms. X, come in and have a look. You should have seen many houses. You must be tired and your legs are sore. Sit down and have a rest. Have a glass of water first.
I have been engaged in this industry for x years. Do you have any specific requirements? If we don't have it in our shop, I recommend a suitable one to you, which can save you a lot of time. I can directly recommend you to buy in a store that suits your needs.
Extended data:
Sales skills:
First: when you can't understand the real problem of the customer, try to let the customer speak.
Ask more questions, with a curious attitude, give full play to the spirit of asking questions, let customers complain more and ask more questions, and understand their real needs.
Second: identify with customers' feelings.
When the customer has finished, don't answer the question directly, but avoid it emotionally, for example, I feel you. . . . . This will reduce the customer's alertness and make the customer feel that you and he are on the same side.
Third, grasp the key issues and let customers elaborate.
"Retell" customers' specific objections, understand customers' needs in detail, and ask customers to explain the reasons as detailed as possible on key issues.
Fourth: Confirm the customer's questions and answer them repeatedly.
All you have to do is repeat what you have heard. This is the so-called part of following, understanding and following the mutual recognition between customers and you. This is the final transaction channel, because by doing so, you can know whether your customers know the benefits of your products, which will lay the foundation for you to guide your customers to ultimate success.
Fifth, let customers know the real motivation behind their objections.
When customers see the motivation behind, sales can start from here, think of and say the value that customers need, then the gap between them will be eliminated, and only in this way can we establish a real relationship of mutual trust with customers.
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