Operating standards for carriages without food and beverages

1. Pay attention to observation. During the boarding process, we will observe the belongings carried by passengers and if they find that they are carrying food on the train, we will give them a friendly reminder that this train is a non-catering carriage. Please do not eat or drink in the carriage and keep the environment in the carriage clean. Thank you for your cooperation. When passengers bring food with volatile odors or possible liquid spills onto the bus, they can be reminded to get off the bus first and package it properly before getting on the bus.

2. Civilized language. When passengers are found eating or drinking in the car, they should give a friendly reminder and politely dissuade them. There is a process for citizen passengers to accept carriages without food and beverages. Therefore, when dissuading passengers, they must be cautious, pay attention to the standard of language, prohibit the use of service taboo words, and avoid extreme language and swearing.

3. Avoid intensification of conflicts. When passengers have not actually eaten and packed in place, they must not be refused boarding on the grounds of carrying food, and they must not intensify conflicts in the process of dissuasion, be vindictive with passengers, refuse to drive, and affect the normal operation of the vehicle.