What does the five-in-one community grid management service system mean?

Interpretation 1: the concept of community grid management

The so-called grid is to divide the urban administrative areas into "grids" and make these grids become the units for the government to manage the grassroots society; The implementation of grid management refers to the implementation of district, office, community and grid-level management mode with these divided "grids" as the basic management unit, and finally forms a new pattern of urban community management with "full grid coverage, seamless work, zero service distance and no loopholes in management". Functionally speaking, it is to move the focus of urban management forward, scientifically set up the urban "grid", realize the digitalization of management means and the programming of working mechanism, and transform the traditional passive, qualitative and decentralized management into modern, active, quantitative and systematic management today.

Interpretation 2: the setting division of management grid

The community has set up a five-level management grid of "District, Office, Community, Community and Building". The first-level management grid is the grid service management command center; Secondary management grid is the social service center of office grid; The third-level management grid is a community grid service workstation; The four-level management grid is divided into several communities; The five-level management grid is divided into several buildings and hospitals. According to the principle of "equal tasks, easy management, clear definition and clear responsibilities", according to the jurisdiction, distribution characteristics, population, living density, people's production and living habits, industry characteristics, etc. of the community, the community grid is divided according to local conditions. All residential buildings, commercial outlets, residential units and community public facilities in the region will be included in the grid, and four types of management will be implemented for residential buildings, commercial buildings, enterprises and institutions and crowded places, so as to achieve "horizontal to edge and vertical to the end" and achieve full coverage of management services.

Interpretation 3: Optimal allocation of grid labor force

Each community grid is equipped with a grid leader, who is a community worker. A number of grid members of buildings and hospitals are selected from social volunteers, community police, building leaders, business owners, property management personnel and members of the owners' committee to specifically engage in residents' social services and affairs management. At the same time, actively promote the system of district-level leading cadres' subcontracting offices and members of their leading bodies contacting the community, further strengthen the guidance of community work, and coordinate and solve various problems. Comprehensive management, letters and visits, public security, family planning, education, civil affairs, social security, industry and commerce, gardens and urban management. Establish a grid system in which staff contact the community and manage centrally, directly accept and deal with the problems and suggestions put forward by grid leaders, and form a power allocation model of "one grid with many members, one member with many functions and one post with many responsibilities".

Interpretation 4: Workflow of Grid Management

In the management operation, the general work is handled by the grid team leader and grid staff on the spot, and registered for the record; Matters that need to be coordinated are brought back to the community business office by the grid leader, and the processing results are fed back to the service object in time; Matters requiring examination and approval shall be mastered by the grid leader, accepted and defined by the community grid service workstation and office grid service center, and reported to relevant departments for examination and approval.

The grid work organizations at the district and office levels sort out and classify the daily affairs of the community, and each item clearly corresponds to the responsible department, handling process, completion time limit and completion standard. At the same time, give full play to the role of coordination and supervision, and organize relevant departments to solve community-related problems in accordance with the principle of "distinguishing responsibilities and handling them at different levels" and the five-step workflow of "collecting and reporting-commanding and dispatching-handling feedback-task verification-filing and evaluation".

Interpretation 5: Leadership Core of Grid Management

In the implementation of grid management, the community has strengthened the regional party building work of the big working committee system under the leadership of the office party working committee, actively constructed new grid party building modes such as setting up a party group in the grid and party member entering the grid, and formed a four-level grid party building work pattern of "office party working committee-community party organization-grid party organization-grid party member". By giving full play to the leading role of grass-roots party organizations and party member's exemplary leading role, social subjects such as resident units, neighborhood committees, owners' committees, property companies and social volunteers are involved in various ways, and the work tentacles of party organizations are extended to the most grass-roots level.

Interpretation 6: The First Responsibility of Grid Management

The community always regards maintaining stability and creating security as the first responsibility of implementing grid management, and minimizes disharmony factors. Build a grid-based social security prevention and control system in an all-round way, implement the "five-in-one" community governance model of neighborhood committees, owners' committees, property companies, resident units and community police offices, form a full-time cooperation mechanism for early warning of social contradictions and public security prevention and control linkage, and give full play to the role of grid as the first line of defense; Establish and improve a diversified social contradiction mediation system, actively implement a variety of contradiction mediation systems such as voluntary appraisal committees, residents' mediation committees, and pre-litigation mediation docking centers, deepen legal services into community activities, and strive to form a new pattern of mediation work that effectively connects administrative, judicial, people's mediation, and petition agencies. We will improve the dynamic information collection mechanism of floating population and rental houses and the regional cooperation mechanism of population service management, and improve the working methods based on community grid, such as "managing people by industry, managing people by housing, and managing people by certificates", so as to ensure strong management and adequate services for floating population.

Interpretation 7: Community Grid Management Service System "Five in One" Community Governance Model

It refers to the "five-in-one" community governance model of community neighborhood committees, owners' committees, property companies, resident units and community police offices.