Can anyone help me find the functions and cases of polite expression application?

The role of polite language:

The ancients said: "A kind word can warm a person for three winters, but a bad word can hurt someone for six months." This shows the importance of word choice, which can make people feel "three winters" Warmth focuses on the meaning of language. Lu Xun said: "Language has three beauties, the beauty of meaning lies in the heart, the beauty of words lies in the senses, and the beauty of form lies in the senses." The beauty of "three senses" lies in the expression of language. Civilized language is the epitome of a civilized society and permeates every aspect of daily life. As the old saying goes: "Words are the voice of the heart." From the perspective of social functions, words are not only a tool for expression and communication, but also reflect people's potential ideological, moral, and cultural accomplishment levels, thereby demonstrating the degree of social harmony. "A kind word warms you for three winters, but a bad word hurts you for six months." Whether the language is civilized or not is directly related to the effectiveness of communication. In social interactions, vulgar and blunt language can make people feel disgusted and even act against them. In daily life, an uncivilized language can hurt your temper at least, or hurt your feelings at worst. The fabler Aesop once lamented: Good language can sing the truth, goodness and beauty, criticize the false and ugly, praise truth and justice, denounce fallacies and hypocrisy, and praise the freshness of the air, the sweetness of the river, and the fragrance of flowers. The formation of a civilized language environment must be promoted by etiquette and customs, and also protected by laws and moral norms. At the same time, it requires all members of society to practice it and jointly build and create in their lives. Slogans and advertisements on the roadside, various signs in public places, and even when we meet and greet each other, they are all display platforms for civilized language. With the promotion of civilized language, everyone will feel like a spring breeze, and the sound of harmony will last forever. Civilized language is the embodiment of civilized connotation and spiritual civilization. Civilized language is a key to open the heart, a window for people to exchange ideas, and a bridge for people to communicate feelings.

Case:

1. "Hello", "Thank you", "Please sit down", "Goodbye", these seemingly simple polite expressions, but their use or non-use will make a direct difference. Affect the success rate of job search. Reporters recently discovered that the "details effect" in the talent market has become increasingly prominent.

A few days ago, at a large-scale autumn meeting, the first condition for a catering company to recruit service girls was not the facial features and appearance, but directly asked the job seekers what to say first when answering the phone, and whether they could directly State your company, department and name. Because they don't know how to answer, some job seekers who were originally full of hope can only leave sadly.

Fang told reporters that answering the phone is considered a trivial matter by many people, but it is actually an important part of office etiquette and can help employees work efficiently and coordinate relationships in the future.

At the same scene, the reporter also found that some units started interviewing job applicants based on small aspects such as whether there was dirt hidden in the gaps between their fingernails and whether they were looking at each other when speaking. Many units even bluntly stated that compared to job seekers who do not pay attention to details, those who know how to grasp details have a success rate of more than 30% higher.

Human resources experts said that the "details effect" highlighted in the talent market is actually a change in the understanding of the unit. In the past, it was believed that as long as you have talent, dressing and speaking are almost irrelevant. But now, for more To integrate well into a group, many units require job seekers to start from the smallest details. In other words, as a person, if you don’t even know basic etiquette, it will directly affect your future career.

However, human resources experts also said that the "details effect" does not only focus on details, but the latter will definitely cause a waste of human resources

2. Some stories:

A man kept swearing on the train, and it was rude even if he wanted to borrow it. Although the people on the train were disgusted, they tolerated it in the end. Finally, the man was about to get off the bus, but he forgot to pick up his luggage. The person sitting next to him immediately stopped him and said, "Sir, please wait." The man replied fiercely: "What are you doing?" The person sitting next to him was not angry and said kindly: "You forgot your luggage. Take it." and handed it to him enthusiastically. The man took the luggage without even saying thank you and turned around to get out of the car. At this moment, the man sitting next to him shouted again, "Sir, wait a minute, you have left something behind." This time, the man turned around happily and asked, "What is it?" The person sitting on the seat said clearly and calmly: "Polite." Everyone laughed, and the man got out of the car with a blushing face amidst the laughter.