A strange phone call came and asked me to pay back the money, otherwise I couldn't do business. However, I didn't do it.

In Shanghai, a big city, drug rehabilitation social workers are assigned to all streets according to the ratio of 1:50 to drug addicts to provide services for every drug addict. Social workers give comprehensive care to the life problems of drug addicts such as employment, subsistence allowance and health, and help them better integrate into society. The survey shows that among the clients of drug rehabilitation social workers, the proportion of relapse is far lower than the conventional proportion. This issue of "Life Fragments" records several professional social workers engaged in this emerging industry, including old policemen who switched from public security organs to social workers, professional social workers who applied after graduating from college, "switchers" who gave up their lucrative securities jobs and joined social workers, and senior scholars in social work theory. They told the story of helping drug victims with their own personal experiences.

These social workers are trying to build a harmonious society. They are respectable people, and their occupation is a new occupation worthy of our respect.

Chen Jianting: You can't do this job well without love.

Chen Jianting walks on a country road with shallow feet, and her assistant Xiao Wang lives in the suburb of Shanghai. Before I saw Xiao Wang's door, a man sitting at the entrance of the village and chatting noticed the arrival of a stranger. The villagers stared at her to see whose house she was going to.

"Excuse me, is there a Wang Qiang in this village?" "Yes, his home is near the big tree in front. Where are you from? What can I do for him? " "It was his relatives who asked me to give him something." When Chen Jianting walked forward, she made up some lies at random. She is a community correction social worker, working with some ex-prisoners, some ex-prisoners, and some people who have been sentenced because of drug abuse. Social workers' professional ethics requires that the parties concerned be considered everywhere, and anything involving personal privacy can only be kept secret for the parties concerned.

After driving for more than an hour, she finally came to Xiao Wang's house. Unexpectedly, she closed her eyes and Xiao Wang was not at home. Chen Jianting was disappointed that she didn't meet her work partner, but such a thing has become a common occurrence for her. As a corrective social worker, she has been rejected, misunderstood and even satirized many times, but she is still unwilling to give up, because it is one of her job contents to get in touch with the helping objects and understand their situation.

Talking about the experience of becoming a social worker, Chen Jianting said: "The biggest difficulty in my work is that my clients don't accept me and don't want to talk to me. Theoretically, a social worker is responsible for 50 clients. Except for those who have no hukou and no one, I will often visit them, ask them what difficulties they have, communicate with them as much as possible, and help them solve problems in life and work. " One of her clients is a released prisoner who has been in the palace for six times. On his first day at work, Chen Jianting saw him making noise in the community. When Chen Jianting came to see him, he avoided it. Chen Jianting learned that she was 50 years old and unmarried, and there was no one at home except her sister. Usually he spends all his money, and when he has no money, he goes to the streets to solve his "life problem" and is sick all over. Chen Jianting helped him to apply for a monthly subsidy of 100 yuan from the street and several thousand yuan from the social security office. Although he was smiling when he got the money, he immediately disowned people as soon as he spent it. When Chen Jianting went to see him again, he said, "Can you solve my life problem? Don't say anything if you can't solve it. "

I don't know how many times Chen Jianting has touched such a nail from the people he helped. However, she said that there are also things that make her very happy. She has a helper who was sentenced for adultery. After coming out of the big wall, she has no job. Chen Jianting helped her find a job as a gas meter reader for a month. She didn't want to do it after working for less than a month. She felt so bitter and tired that people around her looked down on her. In order to make her stand on her own feet and stop committing crimes, Chen Jianting thought of impressing her with emotion. The helper has a five-year-old daughter. On her daughter's birthday, Chen Jianting bought a birthday cake and taught her to sing a song "Only mother is good in the world". When the child was singing, Chen Jianting said to her, "What a lovely child! You must work hard for the healthy growth of your children and your own future. The work of a meter reader will not be a lifetime, and you can find other jobs if you have the opportunity. " The mother was very moved and said that for the sake of the children, we should stick to it.

A helper has been admitted to a drug rehabilitation center. His mother said to Chen Jianting, "Let me find you before my son goes in, thank you for him, and say that you are a good social worker. He is determined to get rid of drugs completely." Chen Jianting said that as a social worker, her greatest experience is that she must love her career. She can't do the job well without love. "True feelings call for rejuvenation," she said. "A sincere, equal and communicative relationship should be established between social workers and clients. Only by touching them with true feelings can they start working and help them bid farewell to the past and integrate into society as soon as possible. "

Ge Ziming: Be a professional social worker.

Ge has worked in the Public Security Corps of Shanghai Public Security Bureau for more than 20 years. In 2000, the superior issued a document to transfer a group of policemen over 45 years old to the grassroots to be full-time social workers with the same treatment. Ge, who used to be a member of the Youth League Committee and worked at the grassroots level of the police station for several years, thinks that he is very suitable for dealing with people. He said that one of the reasons is that "children are cute".

After a series of exams, Ge Ziming took off his police uniform and went to the community to become a social worker. At first, he thought he was a social worker of "three teenagers who lost their feet", because he had helped and educated teenagers, and he was quite confident in himself. But unexpectedly, he became an anti-drug social worker because of lack of manpower. Ge said that when he was in the public security corps, he also met some drug addicts. Seeing that most of these people are suffering from hepatitis, tuberculosis and other diseases because of drug abuse, he doesn't understand why they still take drugs. Ge Ziming has a relative who is also a drug addict. He didn't go home after taking drugs, so he stole when he had no money. Ge Ziming tried to do his job, but he didn't pull him back with great effort. He said, "To be honest, I didn't want to deal with drug addicts at first. I thought they were all people with reversed values and deviated behaviors. They were desperate after drug addiction and were eliminated by society. "

After becoming an anti-drug social worker, Ge first received a three-week closed training from a professor at East China University of Science and Technology. This training changed his view: "now I understand that they take drugs for various reasons, not just the problem of inverted values." Drug addicts are the victims of drugs first, and their bodies are hurt by drugs, which is difficult to overcome by their own will. Drug abuse is certainly a bad behavior, but it is a disease after addiction and a recurrent brain disease. They need help and guidance. " He said, "We should treat drug addicts in a more scientific, professional and humane way, instead of positioning ourselves as cadres who help and educate them."

Ge Ziming is 56 years old this year. In order to help his clients get rid of drugs successfully, he has read a lot of books on medicine, mental health and psychology, strengthened his study of professional knowledge, and often consulted the teachers of the social work department of East China University of Science and Technology and the supervisor of the social work station. Since last year, he has taken the qualification examination for social workers in Shanghai. Courses include social work pragmatism, basic knowledge of law, introduction to psychology, etc. And they all require approval within two years. He said: "Although I am old, I can increase my professional knowledge and improve my business level by passing the exam. As a social worker, I should cultivate myself in specialization and professionalism. "

Besides work and study, Ge Mingming likes listening to music in his spare time, especially Tchaikovsky and Beethoven, and also likes watching ballet. He said that his wife joked that there was a musician at home. Geziming said: "Actually, my wife doesn't know, because I always deal with drug addicts, and I feel depressed when I see their decadent, painful and desperate lives. Listening to music can make me feel better. "

Ge Ziming also plans to create a musical environment for those who lend a helping hand, so as to help them overcome the entanglement of drugs. He once worked with some medical experts, who said that if music didn't work, it would be nice to cheer up drug addicts. Now he has found a good one. "The stereo, just take it home by yourself." Recently, he also plans to establish a "rainbow school" to help young people stay away from drugs ... Now, Ge Ziming is becoming a professional social worker under the tempering of his work.

Wei Qiang: I am eager for the help of social workers.

In middle school, Wei Qiang's voice is very clear and his expression is very organized, which can be said to be a recognized artist. Wei Qiang, 34, has a good business mind. He laid a good economic foundation for himself in his twenties. But he also lost himself in drugs and had four experiences of detention, reeducation through labor and imprisonment. "With the help of social workers, I have never touched drugs since I walked out of the wall in May 2008."

Like many people with strong self-confidence, Wei Qiang began to take drugs out of curiosity. Wei Qiang started to do fruit business after graduating from high school. His business has been "very smooth" because of his good brain and quick response on the spot. Now, he found out that his brother was taking drugs and advised him at that time, but his brother said that only people who had taken drugs knew how difficult it was to get rid of drugs. Wei Qiang said that he didn't believe in what he couldn't quit, and he wanted to set an example for his brother.

In this way, he started smoking. I was able to control it at first, but later I found that I often had joint pain, low fever and no spirit. Others said to him, "You are addicted. If you don't believe me, have a drink. Very good. " He doesn't believe it. After two puffs, all the symptoms disappeared. At that time, he felt that he had an economic foundation and a family, so he was a successful man. It's nothing to smoke a little. But unexpectedly, the addiction is getting bigger and bigger. On the last day, one gram of drugs was not enough, and his possessions were quickly consumed by him.

In August 2008, Wei Qiang was forced to give up drugs for the first time. After being detained 10, he was released in the morning and started smoking again in the afternoon. In 2006, he was re-educated through labor for another year. After three months, he stopped living and relapsed. "In fact, some people told us that there are social workers in Shanghai now who will help us to get rid of drugs. But at that time, I thought it was just learning from foreigners and it wouldn't really work. I didn't expect that after I came out, the social worker really appeared and took the initiative to find the door. " Wei Qiang said. At that time, he also wanted to see if the social worker really helped him, so he deliberately gave Sun Xiao, a social worker who had helped him, a difficult problem. But afterwards, Mr. Wei found that Sun Xiao did go to the street to help him fight for it several times, and later helped him with a loan or something. Although he failed for various reasons, he was moved to see that Sun Xiao really cared about his work and worked hard to do it.

Later, Wei Qiang found a booth retired by others and started an aquatic product business. During the period, because of his poor foundation, he couldn't even pay the booth fee in RMB for some time. It was also the social worker Sun Xiao who helped him run around and intercede everywhere, which delayed him from making friends for a while and made him feel the sincerity of social workers again.

Wei Qiang said, "I got married again this year. As a man, I just want to bring home the bacon. Although life is hard now, I feel that life is still ahead. I want to control myself from drugs. Because of my drug abuse history, I can't do many things, and I don't want to hide them from others. During this period, social workers gave me great help, and it is difficult for a strong person to succeed in detoxification on his own. At present, social workers are still helping me to run the relevant departments and strive to avoid paying the utilities of the booth. I hope I can continue to get help and support from social workers in the future. "

Ruihong Wang: Social workers don't just help people get rid of drugs.

Ruihong Wang, 37, is an associate professor in the Department of Social Work of East China University of Science and Technology and a social work supervisor. "Social work is not only to help people get rid of drugs, but also involves the elderly, children, social welfare and other fields." Ruihong Wang said that the supervisor is just a bridge. He guided social workers according to the spirit and intention of the policy and combined with specific cases. The process of supervision is a process that benefits both parties. For supervisors, the combination of theory and cases has deepened their understanding of supervision work and accumulated practical experience. For social workers, working under the guidance of the supervisor is a good business growth process.

"Take drug rehabilitation social workers as an example. Some social workers have not received professional training. Coupled with the influence of media propaganda, drug addicts are demonized and biased against drug addicts. This requires us to give scientific guidance. For example, I met a social worker. I let him go deep into the homes of people I helped. He felt very scared and said that these drug addicts were irrational. What if they give me injections and force me to take drugs? I told him that ordinary people know that it is not surprising to be polite to many people. Just tell him that you are going to help him, and he won't do anything to you. Later, the social worker slowly established a relationship with the client, helped the drug addicts solve the practical difficulties in their lives, and gained the trust of the other party. One year later, in the community selection, the social worker was rated as' excellent social worker'. "

Talking about professional supervision, Ruihong Wang gushed: "Some social workers and drug addicts don't know what to do after contact for a period of time. At this time, supervisors are needed to give social workers guidance in theory and method. " Ruihong Wang said that in practice, they carried out the activity of "transforming abstract ideas into concrete projects" in the community, carefully designed questionnaires about drug abuse of clients, and organized various targeted activities to help clients successfully get rid of drugs. For example, a "caring family education" activity was launched, and some college students were specially invited to tutor the children of drug addicts free of charge; According to drug addicts' confusion and desire to talk to others, setting up a "Happy Bar" to give them an environment and occasion to talk to is not only to let them vent, but also to have a positive therapeutic effect on detoxification; A "rational self-help meeting" was set up to tell them that detoxification can be completely successful, to help them get rid of the wrong concept of "taking drugs for one day and giving up drugs for life" and to strengthen their determination to give up drugs.

In the past, people thought that if a person wanted to relapse, it would affect others, so "drug addicts can't be together." Under the guidance of teachers such as Ruihong Wang from the Department of Social Work, East China University of Science and Technology, Zhabei District of Shanghai adopted a scientific method to set up a "women's salon" to boldly get drug addicts together and tell their own detoxification experiences. Here, the members of the drug rehabilitation salon are not only mentally relaxed, but also feel warm and caring because of the face-to-face contact and heart-to-heart conversation between anti-drug social workers, drug addicts and their families. This is a very good psychotherapy process for drug addicts. Up to now, the urine test results of salon members are all negative.

"I used to study Chinese at Zhengzhou University in Henan Province. At that time, I thought Chinese was very suitable for my romantic ideas. Later, when I was older, my thoughts became more and more mature, and I found many profound phenomena that I couldn't explain. Chinese only gives you a feeling, but it can't tell you the answer. On the other hand, philosophy is a science to explain the nature of things. So after graduating from college, I chose philosophy as my major when I was studying for graduate school and PhD. " After receiving his doctorate, he was catching up with East China University of Science and Technology to recruit sociology teachers, and Ruihong Wang applied. After that, he stayed in the university as a teacher. Slowly, he found that there was a lot between philosophy and social work. He said: "Philosophy is about how to understand people and society, while social work is about helping others and helping yourself, which is related to people. This is also the meaning of my work. "

Huifang Sun: Being a social worker has inspired my sense of social responsibility.

Huifang Sun, who often talks, looks small and exquisite, wearing a red sweater, and looks very capable. How can a salesman who has worked in the securities industry for more than 10 years give up a job that earns a lot of money and choose an anti-drug social worker with relatively low salary, tired work and frequent indignities?

Sun Huiying said: "I passed the recruitment examination in 2006 and became a social worker." I used to work in a wireless power plant, and later I worked in the securities industry 10 for many years. I started to be a social worker not because I like talent, but because I like it when I do it. "Huifang Sun told reporters that although the income of the securities industry is relatively high, there is always no sense of stability if it is not standardized. In June 2006, she heard that Shanghai was going to recruit social workers all over the country, so she signed up. After passing the written test and interview, Huifang Sun became a social worker.

Huifang Sun said that the position of social worker is paid. Undergraduate students earn about RMB a month, and junior college students earn RMB a month. She said that at that time, she didn't care much about how much money she had, and she didn't find it particularly attractive to be a social worker. She just wants to find a more stable job. She said that after working as a social worker, she felt that she was an "organized" person.

Although psychologically prepared, Huifang Sun didn't expect that it would be so difficult to be an anti-drug social worker. She has a helper, a 27-year-old boy, who not only takes drugs, but also has been in prison for fighting. Huifang Sun went to his house several times, but couldn't find him. Later, with the help of the police station, he was invited out. When we first met, Huifang Sun told him that he was a social worker, explained what social workers did, asked him what difficulties he had, and said that he was willing to help him. But Huifang Sun earnestly said for a long time, but the other party didn't even look at her and didn't say a word from beginning to end. Huifang Sun is singing a one-man show.

After that, Huifang Sun called him several times, but he still didn't say a word. Whether he listens or not, Huifang Sun chats with him warmly and patiently every time he sees him. Finally one day, he suddenly walked into the social worker's office. Huifang Sun was surprised that he would appear here and asked, "What can I do for you?" He said, "Can't I come if nothing happens?" "Of course welcome!" Huifang Sun was surprised and thought, "He finally wants to talk to me." But the other party immediately put her in the freezer with the next sentence: "I want to commit suicide, but I don't know what will happen after someone dies?"

Huifang Sun a listen to very anxious, steady him, at the same time to calm the psychology. After psychological crisis intervention, I learned that this young man really has suicidal tendencies. He took drugs, went to prison and suffered some negative effects. Now he has a girlfriend who wants to hide her past, but she is afraid she can't. I feel very painful because I am afraid that my girlfriend will break up with him. Since then, Huifang Sun often took the initiative to chat with him to learn about his recent situation, and learned that he lived with his parents, but he was introverted and rarely talked to them.

Huifang Sun advised him to communicate with his parents more, telling them that it is not easy to have you at the age of 40, and they have suffered a lot for you, so they should be measured more. Slowly, he became willing to talk to Huifang Sun and talked to his parents more when he got home. Although the client finally lost his girlfriend, he has been able to look at the problem realistically. Now, he has a stable job and cherishes this hard-won opportunity.

Huifang Sun is very satisfied with his current job: "Social worker is a noble profession. When people reach a certain age, they work not only to make money, but also to choose what they want to do. I think social work is a very respected profession, and others, especially the families of the people we help, really respect us. This respect is not based on material things. I can't promise them anything, but every time we meet, they say there is nothing to say. It would be much better to tell me. On the other hand, when I was in securities, no one interviewed me no matter how good my performance was. Now as a social worker, the people I contact are different, and my sense of social responsibility has been stimulated. "

Related links

Social workers: Many people think that "social workers" are "volunteers", or treat them as foreign versions of "neighborhood Committee cadres" and "domestic servants". In fact, there are many differences between social workers and neighborhood committees and domestic servants: the former mainly uses scientific methods to carry out their work, while the latter has more work experience.

Social workers are socialized services, and neighborhood committees focus on administrative management; Social workers are also different from volunteers. Volunteers are not paid, while social workers are a profession and are paid. Social workers are different from domestic service. Domestic service aims at making money, while social workers aim at "helping others to help themselves". Moreover, social workers must be professionals with considerable professional knowledge and work skills, as well as high cultural literacy and love.