Matters needing attention after nail art sale

When customers go to the nail salon for the first time, they must record the customer's information in detail, so as to facilitate the follow-up understanding of the nail effect in the future and facilitate the promotion activities for customers on holidays.

Second, follow-up investigation.

Within one week after the customer's consumption, the manicurist should take the initiative to call the customer to inquire about the nail care effect, and clearly understand the customer's feelings after using the product, and whether the customer is at ease with the manicurist's nail technique. Of course, it is also necessary to ask customers their opinions on the products and services of nail franchisees and those needs.

Third, the promotion activities hold nail salon activities and keep in touch.

We should often hold some salon activities, or hold some lectures according to customers' hobbies, and sincerely invite customers who have already spent money in the store to increase communication with customers. And we should design some special preferential activities for these customers, so that they can feel our concern for them and keep their enthusiasm for nail shops. Usually, we should always keep in touch with them through smiles, qq and phone calls, so that they can feel our enthusiasm.