Summary of the work of the logistics support team

Summary of the work of the logistics support team

Introduction: Logistics is an organization that provides material support for the functional activities of a unit, and its mission is to serve the functional activities. The following is a summary of the work of the logistics support team that I compiled. I hope it will be helpful to everyone.

Summary of the work of the logistics support team 1

The year 20xx is coming to an end, and a year of work will become history in a blink of an eye. In the past year, under the correct leadership of the department leaders, the work of colleagues With the support and help, all the staff of the hotel and canteen adhered to the purpose of serving the employees and guests, insisted on improving the quality of logistics services and improving the satisfaction of the employees as the goal, and completed the work well with an enthusiastic and attentive work attitude. Various tasks assigned by the company have simultaneously improved the service quality and management level of hotels and canteens. In order to sum up experience, overcome shortcomings, and better complete the work tasks in 20xx, the work summary in 20xx and the work ideas in 20xx are now reported as follows:

20xx work summary:

1 , Strengthen basic management, improve service quality, and ensure the effective operation of all work

1. Achieve timeliness, pertinence, and openness in hotel and canteen management through meetings; through daily morning meetings , arrange work in an orderly manner, analyze and discuss existing problems at work, promptly convey the company's policies and policies, improve work efficiency, and effectively strengthen communication among employees; through weekly team meetings, work goals and responsibilities are clear, so that All work is carried out in a planned and implemented manner, strengthening the work connection and collaboration between various positions, effectively improving employees' sense of ownership and collective awareness, and enhancing the cohesion of the team;

2. Formulate weekly plans for each position Hygiene, break down the sanitary areas of each post to improve the quality and efficiency of sanitation and cleaning, and effectively consolidate the quality of sanitation and cleaning through weekly cleaning. Targetedly organize personnel at each post to conduct mutual inspections of environmental sanitation every week, prepare inspection reports, and Existing problems should be promptly supervised and rectified; at the same time, the integrity rate of personal area equipment should be checked every week, equipment with problems should be promptly contacted for repair, a facility and equipment maintenance account should be formulated, and facilities and equipment should be maintained regularly to ensure that the hotel, The canteen facilities and equipment are always in good condition;

3. According to the company’s development requirements, a work plan for the promotion of hotels and canteens was formulated at the end of September, and the implementation of hotels and canteens was completed in mid-October. Through activities, it was effectively optimized It has improved the working environment of hotels and canteens, improved the quality of employees, improved work efficiency, created a good image of the logistics service team, and effectively improved the basic management of hotels and canteens.

2. Enhance service awareness, solicit opinions from employees, and improve satisfaction

Based on the monthly life management committee, timely feedback on hotel and canteen management and operating conditions to the general public Employees understand the supervision of employees, collect their opinions through the life committee, and gradually implement their valuable opinions through closed-loop management of discussion, implementation, tracking and verification, and effectively rectify existing problems in hotel and canteen management; Taking monthly logistics service return visits as an opportunity, we can keep abreast of the fulfillment of logistics service commitments and the service needs of employees, constantly improve the quality of dishes in hotels and canteens, and provide a basis for formulating recipes every week, and constantly innovate dishes, not only Satisfy the dining tastes of employees, improve the planning and procurement speed of food raw material procurement, continuously improve logistics management level and service quality, and use our proactive, enthusiastic and thoughtful services to gain the satisfaction of employees, with monthly comprehensive satisfaction for 12 years The average degree reaches 95.3%.

3. Improve the material procurement and acceptance process, effectively control costs, and ensure food safety

1. Organize life committee members and financial personnel to conduct inspections on vegetables, meat and fresh raw materials Market inquiry and pricing methods are used to effectively control the market conditions of food raw materials; at the same time, with the core of reducing consumption and broadening purchasing channels as the purpose, in March, June, and September this year, relatively large-scale inspections of condiments, rice, tobacco and alcohol were conducted successively. For large quantities of food raw materials, we reorganized the life committee and financial personnel to conduct a market survey and selected high-quality and low-price suppliers to sign purchase contracts with them. We also added rice and vegetable suppliers to form competition and ensure the timeliness and timeliness of food raw material procurement. Procurement quality effectively controls the purchase cost of food raw materials;

2. All purchased items, regardless of size, must have complete procedures and clear procedures. Procurement follows the procedures of purchaser declaration, supervisor review, and department leader approval. Purchasing is based on the principle of tight control and sufficient supply; food acceptance is strictly carried out by financial personnel, chefs, and purchasers together with on-site acceptance confirmation. Finance staff and purchasers are responsible for acceptance of quantity, and chefs are responsible for acceptance of quality. , strictly follow the acceptance standards of the "Interim Provisions on the Management of Material Supply in Employee Canteens" to ensure the quality of all types of food and the dietary safety of the employees.

IV. Improve the hardware configuration and improve the level of logistics services

After intense and orderly preparations, the new canteen was moved and put into use on March 28. According to the company’s requirements and combined with the actual situation of the canteen , organized the life committee to inquire and purchase new canteen kitchenware, etc., effectively improving the canteen hardware facilities; at the same time, in July and October, the hotel lobby sofa and conference room chair leather were refurbished and the box tableware and other configurations were completed, starting from hardware It has improved the overall quality of the hotel, enhanced the company's external image, and improved the quality of logistics services.

5. Formulate standard menus for private rooms and improve reception quality

In order to standardize dining receptions in private rooms and improve reception quality, chefs were organized to conduct discussions in September, and standard menus for private rooms were formulated and stipulated. The operating procedures clarified the plating format and specified the quality standards of the dishes, which effectively improved the quality of hotel box dining receptions.

6. Strengthen team personnel management, overcome staff shortages, and complete various reception tasks of the company

In 20xx, there will be a large flow of staff in hotels and canteens. In the case of poor skills, timely and effective adjustments were made to the positions of the team members, and work tasks were reasonably allocated, and the company successfully completed various large-scale reception activities assigned by the company and logistics support services during kiln system maintenance; large-scale reception 18 items, such as: 20xx regional year-end summary meeting, reception of Thailand SC Cement Company and Kawasaki Energy Saving Company, quality system audit team, Guangxi regional 600 loader professional training, regional electrical, regional finance, regional mining Carter engine professional training, internal control work Group, Guangxi region 20xx mid-term and year-end inspections, Lantern Festival, Dragon Boat Festival, Mid-Autumn Festival and the company's daily meeting reception, etc.; the large kiln system was overhauled 4 times, and 10,709 work meals were packaged, which ensured the safety and security of the maintenance site staff in a timely and effective manner. Ensure the supply of meals; while completing the tasks assigned by the company, continuously improve the actual operation level of logistics service personnel, promote hotel and canteen management to move toward standardization, institutionalization, and procedural management, and continuously improve service quality.

7. Strengthen the safety awareness of team members and promote zero accidents in safe work

Adhere to daily safety inspection records, promptly discover safety hazards, and eliminate unsafe factors. At the same time, through every A morning meeting and a weekly safety meeting were held to promptly convey the company's safety requirements to the team members, always instill in employees the awareness of the importance of safety work responsibilities, and remind employees to do a good job in safety precautions. In 20xx, there were zero accidents in all safety work. Weaknesses:

1. The training method is single, the main training materials are placed on theoretical knowledge training, and practical training is weakened. The training examination verification is just a formality, and the weekly training platform cannot be fully utilized; < /p>

2. The ideological guidance of personnel is not in place. In 20xx, there was a large loss of staff in hotels and canteens. The overall quality of employees is not high, and service quality and service awareness cannot be improved well;

3. The hotel's dining reception management is not in place, the formulation of standard menus for private rooms is lagging behind, and the quality of daily dining reception is not high.

Work ideas in 20xx:

1. Strengthen standardized management and improve management systems

Improve various management systems and assessment systems for hotels and canteens, sort out the work processes of each position, standardize work procedures and Standards are implemented, and a two-level inspection system of supervisors and squad leaders is implemented. The sanitation and food processing processes in public areas are inspected every day. Through inspections, problems are discovered in a timely manner and the work quality of each position is improved.

2. Strengthen training and enhance the quality of the workforce

Strengthen skills training between positions and focus on cultivating generalists to effectively respond to and solve possible emergencies caused by temporary shortages of personnel in positions. At the same time, we adopt the "come in, go out" approach to increase the training effect, strengthen employee skills, and continuously improve service levels.

3. Refine service measures and improve satisfaction

Implement quarterly "skill competitions" to discuss and communicate with each other, and continuously improve employees' business skills and comprehensive service levels. Strengthen the exchange of skills among employees to form a good atmosphere of comparison, learning, catching up and helping; use weekly team meetings to discuss and exchange "what I have done for employees/guests, what gains and experiences", so that employees can Learn from each other's strengths and make improvements together, and at the same time, analyze the service cases that happened around us within a week, and examine our services from the perspective of employees/guests, so as to find out the root causes of problems in the service and stabilize people's hearts with high-quality services. Win the hearts of the people with satisfactory services and improve service satisfaction in hotels and canteens.

4. Strengthen ideological guidance of personnel and improve quality services

Guide team members to establish that "it is our duty to do a good job in reception and serve employees" and "life service is unparalleled" The awareness of "little things" makes the staff canteen truly become a "home of staff", making everyone ideologically aware of the importance of doing their jobs well, and then consciously devote themselves to various service tasks, so as to achieve cohesion and To improve quality service.

5. Consolidate the implementation results and strengthen basic management

Sort out the implementation work in 20xx, find out the unreasonable phenomena existing in the implementation process, carry out targeted rectifications, and gradually establish a clean and tidy dining room The environment and orderly work order allow personnel in each position to complete tasks on time and in quantity, with high efficiency and high standards under intense working conditions, strengthen basic management, and fully reflect the image of a high-quality enterprise.

6. Strengthen canteen cost control and formulate canteen standard menus

To reduce procurement costs, save expenditures, improve management efficiency, and improve employee satisfaction, formulate canteen standard menus and Regularly conduct menu surveys and use employees as guides to regularly improve and enhance the quality of dishes, reduce canteen costs, and stabilize service quality through surveys, analysis, feedback and other methods.

The above is my personal annual work summary for 20xx. As the saying goes: "Every little bit makes a difference". In future work, I will continue to carry forward the advantages, correct the shortcomings, continue to accumulate experience, and cooperate with the hotel. , all employees in the canteen are united and enterprising to make the greatest contribution to the development of the company. Logistics support team work summary 2

The year’s work is coming to an end. Looking back on the past year, I have been able to persist in ideological and political study and love my job. Working in obscurity in an ordinary logistics position.

1. Combine with reality and work hard. Summary of logistics management work.

The school’s logistics work is complicated. How to make the school’s logistics work closely focus on teaching work and services is the highlight of my logistics work. In my work, I pay attention to the reality of the school and start from scratch. Take "learning and practicing the scientific outlook on development" as the guideline to establish a comprehensive. coordination. Efficient. Sustainable scientific development concept. In adhering to the service principle of "logistics support, making the best use of materials, eliminating waste, teaching needs, courtesy and efficiency", and with the purpose of "logistics, service-oriented, and people, pioneering and innovative, diligent and frugal", the transformation ideological concepts, strengthen logistics management, strengthen service awareness, and resolutely provide logistics support. Summary of logistics management work. We strived to achieve safety benefits and steadily and steadily advanced the progress of various tasks. Lead the logistics team to consider the overall situation of the school and do everything possible to increase revenue and reduce expenditure to avoid waste. On the issue of resources, we should resolutely not spend any money that can be spent, spend as little as possible the money that must be spent, and purchase goods to save every penny for the school in the three provinces. Try to take the lead in maintaining the school's basic facilities.

Using work and rest time to do some maintenance work with the logistics staff, the school saved part of the capital expenditure. Our logistics team is older, but we are not afraid of getting dirty or tiring at work. From sewer unblocking to various maintenance, material transportation to distribution, we are not tired or waiting for help. The complexity and fragmentation of the work effectively guarantee the teaching work. Normal operation also improves the school's operating conditions.

2. Optimize management and handle everything to strictly demand yourself.

First, be honest and self-disciplined in the logistics and custard projects, insist on application for material procurement and infrastructure construction, review and approve authority, and standardize operating behaviors. The second is to strictly perform duties. Go deep into the canteen and store to understand and solve problems, do not delay or postpone work, set an example, no matter what is within or outside the scope, handle things when they happen, and work vigorously and resolutely. Implement the concept of "people-oriented" and follow the basic policy of "safety first, prevention first". Effectively ensure the safety of teachers, students and campus property. The third is to go deep into the front line of teaching to listen to and evaluate classes. Although I am a logistics worker, I have not forgotten to learn and improve my business ability, and discuss teaching methods with teachers to improve the quality of teaching.

In short, during the year in charge of logistics work, although some achievements have been achieved, there is still a certain distance from the school's requirements and expectations. There are many clues in conscious work, and sometimes the priorities are not very clear when arranging work. Second, the campus management is not strong enough. Although there is a system, it is not implemented well. Third, the overall quality of logistics personnel needs to be improved.

The achievement is due to the direct guidance of the school leaders, the careful assistance and full cooperation of all colleagues. I will overcome the shortcomings in my future work. Summary of the work of the Logistics Support Group 3

In 20xx, the Logistics Management Section did a lot of fruitful work under the leadership and support of the college. The work in 20xx is now summarized as follows:

< p> 1. Water and electricity safety management:

1. In 20xx, all the work of our hospital was in a stage of rapid development, and our hospital was a large consumer of electricity in the county, with few staff and many things. Organize plumbers and electricians to carry out logistics and administrative rounds in various departments on a regular basis every week. Deal with problems in a timely manner when problems are discovered. For matters that cannot be completed in time, keep records and report them to the leader in charge immediately. With the approval of the leader, work with outside professionals to make appropriate arrangements for handling. Ten wards were established in April this year, and relevant personnel in the logistics organization worked overtime to carry out water and electricity renovations. Complete tasks assigned by superior leaders in a timely manner. Received unanimous praise from leaders and everyone. This year, the hospital leaders determined to complete the establishment of a grade-level hospital by October in accordance with their work arrangements. In accordance with established standards, our Logistics Management Section organized relevant professionals to overcome difficulties and work overtime to transform and improve water, electricity, and gas supply equipment. Do a good job of supplementing the data. In the process of establishing a grade-level hospital, it has been highly praised by review experts.

2. Strengthen the supervision of water and electricity safety. The logistics management department and the leaders of the medical, nursing, and administrative departments will jointly formulate relevant management systems and supervise jointly to prevent leakage and leakage, and effectively save money. Pay water and electricity bills.

3. Repair old items and reuse them to save costs. Repair the replaced items to a functional state and use them again. Cost savings are achieved.

4. Arrange time reasonably to organize plumbers and electricians to learn business knowledge and improve business knowledge and service skills.

2. Material planning and procurement management

1. Since the operation of the hospital, due to insufficient administrative and logistics personnel and poor supply security planning, it has brought inconvenience to clinical work and is not suitable for the hospital. Financial management standards, under the guidance of the financial department, responsible for the formulation of plans for the hospital's daily supplies, and the implementation of separate management of planning and procurement. First, understand the rationality of the department's reported plan, grasp the usage of the department's plan cycle, and make separate statistics.

2. Understand the market price, adhere to the principle of "good quality and good price", and avoid bad situations related to purchase. The implementation of the two lines of planning and procurement has effectively formed a restraint mechanism, and the effectiveness of hospital material support has been further improved. At the same time, we will strengthen the hospital's logistics material outgoing and warehousing management to eliminate favor orders.

3. Strengthen oxygen, fire protection, and sewage treatment management.

Under the situation of relatively tight personnel, the leaders of the hospital promptly arranged a person to fill the fire duty position to make up for the situation of insufficient personnel and too many things.

And participated in the professional skills training organized by the municipal fire brigade to ensure the normal duty of the fire control room.

1. Oxygen is an important guarantee in hospital diagnosis and treatment. A dedicated person is assigned to be on duty 24 hours a day, and regularly visits the ward to check the oxygen pressure and whether there is any leakage or air leakage. Deal with problems in a timely manner. It ensures the safety of clinically normal oxygen use.

2. The sewage treatment station is a key department that is related to whether the hospital’s sewage treatment and discharge meets the standards. In accordance with the requirements of the environmental protection department, we work 8 hours a day on time, do a good job in drug delivery, and record the operation time in detail. Ensure that sewage discharge meets standards.

3. Under the leadership of the hospital leadership and the Production Safety Committee, in accordance with the work plan, two fire safety knowledge trainings are organized throughout the year to enable our hospital staff to understand and master necessary fire safety knowledge and First fire fighting and escape capabilities. It has been well received by the fire management department. In 20xx, it was rated as an advanced unit and advanced individual by the County Fire Safety Committee.

4. Strengthen the maintenance and repair of infrastructure to ensure safe production and inertial operation of the hospital.

Since the hospital implemented large-scale logistics division of labor management, the logistics department has implemented strict management of water, electricity and other types of work, and adhered to the daily ward rounds system. The specific method is: self-inspection of the operating status of electrical equipment, checking whether water pipelines are running or leaking, and handling problems in a timely manner. Water and electricity professionals will ask each department about existing problems and problems that need to be repaired every day. General problems are dealt with immediately and delivered to the department, and a maintenance work signing system is implemented. Difficult issues should be reported in writing to the person in charge of the undergraduate program, who will organize discussions and come up with a theoretical plan. When the hospital's human resources, technology and other factors cannot complete the task, it will be reported immediately to the leader in charge and external personnel will be hired to deal with it in a timely manner. This working method avoids procrastination and wrangling, improves work efficiency, and eliminates hidden production safety hazards and accidents in the hospital. The guards should arrange their shifts reasonably when there are few people. In case of special doctor-patient disputes in the outpatient department, emergency department, and ward, we will actively assist the medical department in handling related matters.

5. Strengthen hospital environmental management and establish the image of public hospitals’ administrative functions.

Our hospital is the only secondary public hospital in the county. It is responsible for most of the health administrative functions and other behavioral activities in the county. In several large-scale inspections, acceptances, and observation activities, our hospital has made great efforts Manage the hospital environment and public order, complete the security work of the west gate (installation of speed bumps and lifting poles) in September, and cooperate with the Medical Department to complete the acceptance of the Safe Hospital. In each inspection activity, the environmental appearance was affirmed by superior leaders and relevant units, and received unanimous praise from the society.

6. Strengthen canteen management.

The hospital canteen plays a decisive role in the development of the hospital. How to reasonably solve the dietary problems of inpatients and staff of our hospital is one of the important things that the hospital leaders pay attention to. In April, we will conduct an outsourcing bidding for the canteen. Set meal times for breakfast, lunch and dinner. Organize various breakfasts to ensure normal meals for doctors who work overtime in the evening.

7. Work plan and arrangements for 20xx.

The logistics department in 20xx mainly focuses on the work ideas of the hospital, improves the supporting functions of the infrastructure, ensures the safe operation of the infrastructure, and meets clinical needs in a timely manner.

1. Further improve and implement the attendance assessment system and conscientiously implement the leave cancellation system.

2. In the first half of the year, the distribution of quilts and work clothes for the entire hospital was completed. Do a good job in material management

3. Establish a security organization and clarify responsibilities to strengthen patrol and security work.

4. Further strengthen hospital water and electricity safety management.

5. Safety inspection, 30 additional monitors (recording monitoring in the doctor-patient communication room).

6. Persevere in cleaning public bathrooms and welcome inspections from superior departments.

7. Complete the environmental improvement and infrastructure maintenance within the hospital.

8. Complete other tasks assigned by the leader. ;