To ensure car owners’ travel during the Spring Festival, Tesla’s “Special Guard” free testing activities are launched nationwide

Recently, Tesla’s Spring Festival customer care series activities were launched simultaneously online and offline. Online, the "Special Spring Couplets for a Happy Year" brings fun and exclusive Spring Festival couplets and lucky draws; offline, the "Special Guardians for Peace of Mind" campaign starts reservations, providing warm Spring Festival care to every car owner for free.

From January 17th to 30th, Tesla owners only need to open the Tesla APP, click "Request Service", and check the service type as "Unfinished Matters" to make an appointment for free testing services during the Spring Festival. , and you can choose the most convenient service center and testing time. Tesla has always insisted that "the best service is a service that allows customers not to be disturbed". Through the addition of services, it achieves the subtraction of customer costs, allowing customers to efficiently solve their problems with less money, time and attention costs. car problem.

For this Spring Festival testing event, Tesla provides free testing of wheels, tires, bodywork, glass water freezing point, etc., to promptly identify potential vehicle risks for car owners and ensure the holiday travel experience. "This event is a free test for car owners who use their cars in winter and travel during the Spring Festival holiday. The items include testing of air conditioning filters, tires, torque, batteries, etc. It is very comprehensive." A staff member of the Harbin Tesla Service Center said , "We will provide test reports to car owners on the same day, as well as explanations and suggestions. We hope that every car owner can spend the New Year safely and happily."

The "Special Spring Festival Couplets Happy Year" event is Tesla's The online part of Spring Festival Care brings fun interactions and surprise draws to convey Spring Festival blessings. From January 17th to February 15th, car owners can participate in the two activities of "Sending Spring Festival Couplets" and "Pairing Spring Festival Couplets" through the Tesla Mini Program activity page. By generating a Spring Festival Couplet poster, they can receive Tesla's exclusive New Year blessing electronic red envelope. The opportunity to have a cover or a limited edition tiger blind box for the New Year starts the “fun mode” of the New Year. If car owners share any experience of the Tesla New Year gift package on Weibo or Xiaohongshu with the topic #special blessings, and @TeslaChina Owners Club, they will also have the opportunity to receive a special New Year gift bag, adding another surprise to the festival.

This Tesla Spring Festival user care series not only brings real benefits of free vehicle testing to car owners, but also conveys Tesla’s care and blessings to every car owner. In 2021, Tesla held more than 3,900 car owner activities, and created a series of "special" themed and diverse activities such as car owner lectures, holiday inspection services, self-driving tours, camping, and pet parties for car owners to enrich the experience of car owners. Live by car. In the future, Tesla will continue to be user-centered and approach every car owner through more interesting, creative and informative activities.