What can I write about the reason for app refund?

It is said that the game promotion is inconsistent with the content. Netease 6.3 modifies the game data without the player's consent, so the success rate will be high. Without communicating with the developer, Apple directly refunded. If you want to fill in something else, the official will let you communicate with the developer first and then apply for a refund. The success rate is low.

In fact, don't worry, the virtual products purchased at Apple support the refund service as well as those purchased at iPhone, iPad and MacBook. The most important thing is that the refund process is not complicated at all and can be done in minutes. And not only the app can be refunded, but also movies, books, music, etc. Here's how to apply for a refund.

1. Open reportaproblem.apple.com and log in to Apple ID. Here, Apple prompts, "Log in with your Apple ID and report problems related to iTunes Store, App Store, iBooks Store or Mac App Store purchased in the last 90 days." In other words, you can't apply for a refund if the app is purchased for more than 90 days.

2. Enter the "Report Problem" interface, and you can see that the purchased apps are arranged in chronological order.

3. When there are many items, you can find the app you want to refund through the "search" function.

4. After finding the app, click "Report the problem" and select the problem to report. There are several options, such as I don't have authorization for this purchase, I don't plan to buy another project, I don't download the project or I can't find the project. "The project can't be installed or downloaded too slowly, but the project can be opened, but it doesn't work as expected. My problem is not listed. As can be seen from these options, Apple's acceptance of refund reasons is quite wide. These options contain almost all reasons, especially if you don't want to buy this item.

5. Next describe the problem and submit it.

6. After submitting the question, click Apply for Refund.

7. The refund is completed. The refund will be returned in the same way as the payment method used at the time of purchase. If it is purchased by credit card, the credit card will be returned; If it is the balance of iTunes, the balance will be returned.

The whole refund process is so simple, but there are several points to pay attention to:

1. Although the whole refund application process is simple, don't maliciously apply for a refund. If the Apple system detects a malicious refund, it is likely to close the account and even pursue legal responsibility. If the game is really fun and the book is really good, why not spend money on it?

2. Because the refund system adopts the automatic audit mode, the whole process is quite fast and the refund is also quite fast. However, I have also encountered a case where the refund has been issued, but the balance on the App Store on the iPhone has not changed, and the balance on the MacBook is normal. At the same time, Apple staff occasionally send emails to verify the situation.

Finally, I must say that compared with Apple products, Apple official website, iTunes and App Store don't know where the difficulty lies. Account-related operations are really inconvenient, especially some functions and services are not found at all, and the entrance is not easy to find. It would be nice if Apple could integrate some account functions of official website, iTunes and App Store, such as applying for a refund directly in the App Store. At the same time, in order to pursue security, the setting of Apple ID is quite complicated, including not only the main mailbox, but also the spare mailbox and the rescue mailbox.