20 19 personal annual work summary of supermarket employees

As a supermarket employee, you must know how to sum up your work experience. We might as well look back on the past year. The following is my personal annual work summary of 20 19 supermarket employees, for your reference only. Welcome to reading.

20 19 personal annual work summary of supermarket employees (1) At the end of the year, the busy year is coming to an end and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year. My work in 20 19 is summarized as follows:

First, actively learn business knowledge.

After this year's job transfer, I became more familiar with the function and price of each commodity in department stores, and took the initiative to ask the manager and team leader to improve my business ability and do a better job. At the same time, seriously participate in the training organized by the supermarket, get a deep understanding, and truly digest and apply the required knowledge to the work.

Second, correct attitude, work hard and do a good job actively.

When I first transferred to the daily chemical group this year, everything was new and strange to me. A lot of things need to be taught by old employees, and I think there is too much to learn. So I carefully observe what they do and study patiently, from the display of goods to the replenishment of out-of-stock goods; From commodity promotion to new product development ... learn bit by bit and remember bit by bit. After more than half a year's work, I got exercise, and my daily work became more and more handy.

My work is really successful in details, so I must be careful. So I carefully understand the function and price of each product, check the production date of the product at any time, know the market information of similar products in time, and report to the leader ... I always insist that what I do must be done well. I am passionate about my work, caring for my colleagues, infecting people around me with positive actions and driving people around me. This is what I felt in xx supermarket, and I hope I can do it seriously. In daily work, I am serious and responsible for my work, have a correct attitude, be proactive, do more things, talk less and do more, do what I say, be enthusiastic and positive to my customers, and be rigorous and meticulous to my work team. Actively be good at communication and coordination with colleagues, handle the relationship with colleagues, unite and cooperate, and jointly complete various tasks. Pay attention to your own shortcomings in your work and actively correct them.

Third, seriously participate in various activities organized by supermarkets.

The supermarket is busy and the task is heavy. I worked hard to overcome all kinds of difficulties, coordinated my time, and actively participated in various activities such as knowledge contests and dance competitions, and achieved good results in all activities.

The work of 20 19 will further strengthen and improve our work and better complete our work.

1. Strictly abide by the management systems of Xinle Supermarket. Don't be late, don't leave early, don't miss work, be full of energy, stand upright, behave generously, dress according to regulations, wear service badges, strictly abide by the management system of Xinle, and work hard actively.

2. Further correct the work attitude, finish the work seriously, be able to obey the arrangement of the manager and the team leader, do not talk about objective conditions, and communicate with the leaders in time if there are any problems. Respect comrades, be helpful, and strive to create a harmonious working environment. All work can focus on the overall situation and overall interests, resolutely implement the principle that individual interests are subordinate to collective interests, and work hard.

3. Strive to improve business capabilities. Further actively participate in the training organized by the supermarket, study hard, carefully understand the function and price of each commodity, be more familiar with the products and improve the service quality. I don't know how to ask the manager and the team leader, and strive to improve my business ability and do my work better.

4. unite colleagues and help each other. I always insist that when I do something, I will do it well. I am passionate about my work and care about my colleagues. Supermarket is a big family. I will take the initiative to deal with colleagues, infect people around me with positive actions, drive people around me, do a good job together, and make due contributions to the development of supermarkets!

20 19 Annual Work Summary of Supermarket Employees (II) As an employee of xx Supermarket, I deeply feel the vigorous development of xx Supermarket and the enterprising spirit of people in X Supermarket. I wish xx Supermarket a more prosperous sales performance in 2020!

First, the working stage of xx supermarket

Last September, due to work needs, I was transferred to the supermarket as the manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I have been a member of the big family of Xinhua Hualian Supermarket since its opening, I am familiar with the staff of Xinhua Hualian Supermarket, but the specific work is still different. In order to enter the role and take responsibility as soon as possible, on the one hand, we have strengthened the study of professional knowledge, actively read books and articles, and humbly ask professionals for advice. On the one hand, strengthen communication to understand the actual situation, and communicate with the heads of food, receiving, cashier and other related departments. In a short time, I assumed the responsibility of supermarket supervisor. Together with the manager in charge, we trained the supermarket staff and planned and displayed the goods. Fourth, the existing shortcomings and work ideas for the next year.

As the saying goes, Rome was not built in a day. We have only been in the retail industry for two years, and we have only been working in supermarkets for nearly one year, so we have such a profound understanding of the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

Facing the opportunities and challenges in the second half of the year, based on the principle of being pragmatic and practical, I better shoulder my responsibilities, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In short, in the days to come, I will work harder to devote myself to the cause of the new Guofa Hualian Supermarket for which I am striving, repay the company with the benefits of development, and realize my life value. In order to adjust, through the joint efforts of supermarket employees, our sales have increased substantially. Later, we worked together, settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Contact with employees more, on the basis of strict requirements, give employees more ideological exchanges and business training, so that employees' mental outlook has changed and their enthusiasm and autonomy have been brought into play. With the care and support of all departments of the company and the efforts of all employees Qi Xin, the progress of the supermarket has been recognized by the company.

The supermarket supervisor is responsible for coordinating all the work, maintaining the normal operation of the whole store and handling emergencies. In this position, he is based on overall control of the overall situation, making full use of this platform, and comprehensively improving his organization, coordination and business level while working. Deeply understand the cashier, customer service, receiving goods, loss prevention, fire protection and other links, find problems, reduce loopholes, and become a famous supermarket supervisor.

Second, personnel management training

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In work management, always be strict, as long as you make mistakes in principle, you will never condone them.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. Through the training and exchange of employees again and again, the new Guofa Hualian Supermarket has initially formed a systematic training content for employees from the aspects of concept, commodity knowledge, sales psychology and skills, discipline and rules. It has been recognized by employees and achieved certain results.

Third, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the industry with the development of the times, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work. On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

Four. Shortcomings and working ideas for next year

As the saying goes, Rome was not built in a day. Bi Jing has only been in the retail industry for a short time, and he has only been working in the supermarket for nearly a year, so he knows so much about the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

20 19 personal annual work summary of supermarket employees (3) At the end of the year, the hectic year is coming to an end and new challenges are just around the corner. Looking back, in the big family of xx supermarket, I gained a lot of exercise, learned new knowledge, made new friends and accumulated experience. Of course, I also found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of xx supermarket. It is my bounden duty to contribute to the better development of xx supermarket next year.

A, xx market building construction stage

After the Spring Festival in xx, I was still in charge of the operation of xx Market Building. With the cooperation of manager Zhai, I have experienced some challenging problems, such as the difficulties in the operation of merchants in the off-season after the holiday, the difficulty in collecting rent, and the large number of staff entrusted by seasonal reasons. By solving these problems, I quickly improved my understanding of the clothing retail market, market environment and employee management in our city. Through the contact with the mediation work of various merchants, the coordination ability has been further exercised. In order to adapt to the changing situation, the layout of xx market has been adjusted according to the overall planning of the company. From March to April, xx market supermarket began to conceive of opening, and I devoted myself to the preparatory work, including personnel recruitment, business training, shelf installation, daily operation and maintenance, etc. With the care of the boss, the support of all parties in the company and the guidance of general managers Liu and Li Dian, the supermarket in xx market has been steadily developed and transformed, and my latest business knowledge of the supermarket has been systematically strengthened.

When I was in charge of xx market, I tried my best to maintain the normal operation of various business activities without any unexpected events. However, it is a fact that the overall potential of the xx market has not been fully utilized to generate benefits. Although the development of X market is restricted by the immature objective environment in all aspects, it is a great responsibility to fail to give full play to the potential of xx market. This also shows the limitations of my own ability, which is the deepest understanding I got from working in xx market. At the same time, the experience of various difficulties and pressures in the xx market has greatly improved my psychological quality. In the face of the greatest difficulties and pressures, I will not shrink back and escape, and I can calmly face the solution. This is the biggest gain of my work in xx market.

Second, xx supermarket work stage

In June, due to work needs, I was transferred to XX Supermarket as the store manager and non-food manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I joined the big family of XX Supermarket from the beginning of business, I am familiar with the staff of XX Supermarket, but there are still differences in specific work. In order to enter the role and take responsibility as soon as possible, on the one hand, I strengthened the study of professional knowledge, actively read books and articles, and humbly asked Liu for advice. On the one hand, strengthen communication to understand the actual situation, communicate with the heads of food, receiving, cashier and other related departments, and have in-depth exchanges with Wen Juan, the non-food team leader. In a short time, I established a harmonious working relationship with the relevant supervisors and assumed the responsibility of the store duty manager. Conduct rectification training for non-food personnel with the head of the cabinet, and adjust the planning and display of goods. Through the joint efforts of non-food employees, our sales have increased substantially. After Wen Juan was promoted to non-food procurement, I became the team leader of non-food products. I settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Have good contact with employees, give employees ideological communication and business training on the basis of strict requirements, improve their mental outlook, and give full play to their enthusiasm and autonomy. With the care and support of all departments in the company, Qi Xin, all employees, made concerted efforts, and the non-food progress was recognized by the company.

The manager on duty is responsible for coordinating the work of various departments, maintaining the normal operation of the whole store and handling emergencies. In this position, based on the overall control of the overall situation, he made full use of this platform to improve his organization, coordination and business level in an all-round way while working, so as to deeply understand the cashier, customer service, receiving goods, loss prevention, fire fighting and other links, find problems, reduce loopholes, and become a well-known store manager.

Third, personnel management training.

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In work management, always be strict, as long as you make mistakes in principle, you will never condone them. In this way, employees can be motivated from the inside and play a role from the outside.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. From more than 50 employees in xx market to more than 30 employees in xx supermarket, and then to more than 40 employees in Class B of Sixth Department of xx supermarket in August, through repeated training and exchange, and through initial basic business knowledge training and accumulated learning, I have initially formed the contents of systematic training for employees in terms of concepts, commodity knowledge, sales psychology and skills, and discipline rules. It has been recognized by employees and achieved certain results.

Fourth, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the most developed industry in this era, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work. On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

Shortage of verb (abbreviation of verb) and the thinking of next year's work

As the saying goes, Rome was not built in a day. I've only been in the retail industry for one year, and I've been working in supermarkets for nearly half a year, so I know so much about the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

Facing the opportunities and challenges of next year, I will take up my responsibilities in a pragmatic way, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In short, in the new year, I will make more efforts for the cause of XX supermarket, repay the company with the benefits of development, and realize my own life value.

20 19 work summary, supermarket employees (4) Last year, I was transferred to the supermarket as the manager because of my work needs. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

First, the supermarket work stage

Although I joined the big family of xx Supermarket from the beginning of business, I am familiar with the staff of xx Supermarket, but there are still differences in specific work. In order to enter the role and take responsibility as soon as possible, on the one hand, we have strengthened the study of professional knowledge, actively read books and articles, and humbly ask professionals for advice. On the one hand, strengthen communication to understand the actual situation, and communicate with the heads of food, receiving, cashier and other related departments. In a short time, I assumed the responsibility of supermarket supervisor. Work with the manager in charge to carry out rectification training for supermarket personnel and plan and display goods.

The supermarket supervisor is responsible for coordinating all the work, maintaining the normal operation of the whole store and handling emergencies. In this position, he is based on overall control of the overall situation, making full use of this platform, and comprehensively improving his organization, coordination and business level while working. Deeply understand the cashier, customer service, receiving goods, loss prevention, fire protection and other links, find problems, reduce loopholes, and become a famous supermarket supervisor.

Second, personnel management training

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In work management, always be strict, as long as you make mistakes in principle, you will never condone them.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. Through training and communication for employees again and again, xx Supermarket has initially formed a systematic employee training content in terms of concepts, commodity knowledge, sales psychology and skills, and discipline. It has been recognized by employees and achieved certain results.

Third, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the development industry of the times, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work. On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

Four. Shortcomings and working ideas for next year

As the saying goes, Rome was not built in a day. Bi Jing has only been in the retail industry for a short time, and he has only been working in the supermarket for nearly a year, so he knows so much about the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

Facing the opportunities and challenges in the second half of the year, based on the principle of being pragmatic and practical, I better shoulder my responsibilities, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In short, in the days to come, I will work harder to devote myself to the cause of supermarket xx, repay the company with development benefits and realize my own life value. In order to adjust, through the joint efforts of supermarket employees, our sales have increased substantially. Later, we worked together, settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Contact with employees more, on the basis of strict requirements, give employees more ideological exchanges and business training, so that employees' mental outlook has changed and their enthusiasm and autonomy have been brought into play. With the care and support of all departments of the company and the efforts of all employees Qi Xin, the progress of the supermarket has been recognized by the company.

20 19 annual work summary, a supermarket employee (v) meditated and recalled that he got more exercise, learned more knowledge, accumulated more experience, and of course found his own shortcomings. This half year is substantial, and it is an unshirkable responsibility to contribute to the better development of the supermarket in the main station. I summarize the work in 20 19 years as follows:

I. Work situation

The work in the supermarket is trivial. As a supermarket employee in the main station, I can master the workflow of dining car service, store inspection and tally. Cashier service is the first image window of supermarket. Cashier service is not only the function of buying goods and paying bills for passengers, but also the improvement of extended service and meticulous service in details. While ensuring the safety of cash register funds, we should also enthusiastically introduce Zibo specialties to passengers. When passengers are hesitant to buy goods, we should enthusiastically provide reasonable suggestions with service skills. Through such meticulous humanized service, sales will be more stable.

In addition, we should strengthen service awareness and innovation, and often visit stores. First, we should raise awareness of product prevention. Second, we should answer customers' product information and special products to promote sales growth. When there are not many passengers, we should communicate with them more, solicit their opinions and suggestions, understand the dynamic demand of passengers, and give timely feedback to improve our service level. At the same time, master the station shift information, as a station supermarket, as far as possible to provide convenience and guidance for passengers.

Second, its own shortcomings.

In the programmed service and work, emotions are inevitably negative, which will have a negative impact on passengers. It is necessary to adjust the mood in time, share happiness with passengers, communicate with other departments, understand the dynamics and development forms of the station, and integrate the thoughts of the first responsible person into the station.

Third, working ideas.

In the future, I will improve my professional quality, strengthen my business study, read more books on marketing and customer psychology, communicate with the team leader in time and concentrate on my work, which is conducive to the smooth progress of my work.