Who should someone else ask for compensation for taking the express delivery?

If the courier is lost, of course, the courier company will compensate. I have also encountered the loss of express delivery before. Let me talk about my personal opinion.

1. If you bought it online, you can go to the merchant.

Let merchants communicate with courier companies, because merchants and courier companies have cooperation, so it is more convenient to communicate with each other, and it is very troublesome to communicate with courier companies in person. Tell the merchant that the goods have not been received yet. At this time, you can choose a refund on the platform, or let the merchant reissue it.

I have encountered such a thing before, so I communicated directly with the merchants and was too lazy to go to the express delivery site. The merchant handled it quickly. The merchant asked me to choose a refund or send me another one.

Generally speaking, the compensation is also paid to the sender, so you can communicate with the sender, especially if you buy it online, and generally communicate with the merchant, which can save a lot of trouble and will not make people feel very upset. Everything will be communicated and negotiated by the merchant and the courier company.

2. If the courier sent to you by friends or family is lost.

Then go directly to the express delivery site. If the courier site has been shirking responsibility for you, then you can directly call the courier's courier customer service phone to reflect the specific situation to them. Generally speaking, customer service will communicate with you and they will compensate you after finding out the situation. Under normal circumstances, compensation will also be paid to the sender.

My family sent me a box of fruit before, but I lost the back. Behind it is the communication between the local courier receiver and the sender, because it is more convenient to negotiate compensation for this fruit only if they know the local market price and communicate together.

3. You can make a complaint by calling the national postal complaint telephone.

This is the last choice, which is also the reason why the two parties can complain about improper communication, because the express delivery industry belongs to the state post for management. ?

Now many sites generally have cameras, and the courier has lost them. The website can find out who took it. Pay compensation according to the relevant compensation methods, mainly because you two communicate.