How are Alibaba’s international logistics services? Let me tell you what I have used.

I can talk about this. Previously, our company used Alibaba’s international logistics to pass a sample and went to Wisconsin, USA. We asked the outside freight forwarder for 1800. As a result, the customer service happened to come to visit and recommended this. After checking, It was only more than 700, and it officially cost more than 900. It was a bargain. I was very happy at the time, so I continued to use this for my second order and went to Kuwait for a sample package. As a result, I sent the sample for a long time without reply. He had three phone calls and two Wangwang, you will never get through the phone, and Wangwang won't reply to you. This was also the case when I sent American goods before. I didn't care at the time because I responded quickly. Now this order is making me cry to death. The customer is waiting. If you want to place an order for samples, the things I have worked so hard to make will probably be thrown away in the warehouse. He will never reply to you, and you will never be able to get through to his phone. You will never know where the samples have gone. At that time, the express delivery showed a sign for receipt. I was greedy for cheap and suffered a big loss. In fact, I was not greedy for cheap. I went to Kuwait, and the external dedicated line was cheaper than him. This is UPS, but I have operated it once before and it felt more convenient. I thought it would be the same this time. Same thing, I sent it via UPS, it was so fast, but it was swallowed up. Fellow colleagues, please be careful. The key is that these people have no professional ethics, and you will not be able to control what you send. And if he doesn’t write that he’s received the goods, you can’t send him money, so there’s no way to complain. Also, Ali’s customer service team is just kicking ass. You can never expect them to solve actual problems. They will always say that we don’t have a warehouse phone number, and we don’t. Know. Please report the problem on the forum. . . .

The contact information at the warehouse is

Warehouse name: Shanghai Warehouse

Address: Su Chi Warehouse, No. 848 Mingzhu Road, Qingpu District, Shanghai

Contact person: Alibaba

Contact number: 021-67756447, 021-67697540, 021-67756449

Warm reminder: Warehouse receipt time is 9:00- 17:00 (It’s a bullshit reminder that you can never get through at this time. It’s ridiculous that Alibaba customer service told me to call at night. If it doesn’t work during the day, it will get through at night)