How to do the reward and punishment system within the company?

Company employee reward and punishment system (model), for reference only!

In order to promote and maintain the enthusiasm and consciousness of employees, implement the enterprise spirit and business purpose, and ensure the realization of the company's goals, this system is formulated.

The principle of reward and punishment: reward the superior and punish the inferior, reward the diligent and punish the lazy, encourage the enterprising and spur the backward.

I. Rewards:

Reward is the embodiment of achievement, enterprising motivation and incentive measures. The company pursues the principle of rewarding the superior and punishing the inferior, and encourages employees to be diligent and dedicated. The company has established the following incentive projects:

1, Best Team Award: At the end of each year, the management, service, discipline, task completion, business level, cooperation and communication within the department and with other departments are assessed, and the team that fully meets the standards wins the Best Team Award.

Reward method: circulate a notice of praise and award bonuses.

2. Outstanding Manager Award: According to the company's auditing standards for managers at all levels and referring to the performance appraisal results, outstanding managers will be awarded at the end of the year.

Reward method: circulate a notice of praise and award bonuses.

3. Outstanding employee award: According to the accumulation of work performance of employees in each position,

Reward method: circulate a notice of praise and award bonuses.

4. Reward for reporting: Any employee of the company has the right and obligation to report serious dereliction of duty, corruption, theft, graft, disclosure of company secrets, violation of laws and regulations, etc. General manager of the company, and reward the effective report after verification.

Reward method: In order to protect the rights and interests of informants, this award is not publicly awarded, and the general manager or the authorized personnel of the general manager will award a certain amount of bonus to the winners.

5. Special contribution award: those who defend the company's property and personal safety and are loyal to their duties; The development of new projects has a detailed implementation plan, which has achieved remarkable benefits after implementation; The general manager will award a special contribution award to those who solve and eliminate major social problems and avoid and stop adverse social impacts for the company.

Reward method: circulate a notice of commendation and award a certain amount of bonus.

Second, the punishment:

Punishment is the education of employees who make mistakes. The company adheres to the principle of finding out what is wrong, and implements the method of parallel deduction and fine, that is, each deduction of 1 point is accompanied by a fine, and the points are set as a time limit. If the score does not reach 20 points within half a year, the integral base may be revoked. Those who reach 20 points or above within half a year will be punished.

1. Deduct 1-4 points and the corresponding fines for the following violations:

Working in gfd is not complete, and dressing affects the company image.

Spitting, littering cigarette butts, scraps of paper or other sundries.

Chatting together during work hours.

Someone who makes a loud noise or tells people what to do in front of the company or customers.

Someone who makes long-term personal calls.

A person who reads books and periodicals unrelated to work during office hours.

Engaging in recreational activities during working hours without permission.

The packaging of warehouse goods, personal belongings, office desktop documents and office supplies is chaotic.

The telephone answering is not standardized or the communication documents are not in place.

2, in violation of one of the following acts deducted 5-9 points and the corresponding fine.

Stop working without the approval of the leader and leave the post without authorization.

People who do private things and sleep during work hours.

Failing to report or stop words and deeds that harm the interests of the company in time.

Failing to assist in a job that is not my job but beneficial to the company.

Those who do not obey the reasonable instructions or work assignments of the competent leaders.

Those who are rude to customers and colleagues.

Those who stir up trouble, sow discord and undermine the unity of the team and colleagues.

Customer complaints caused by service attitude problems

3. One-time deduction of 10- 19 points for the following acts means corresponding fines.

Those who refuse to sign for approval will be given feedback at all levels after investigation.

Any form of gambling in the company (except recreational group activities organized by the company)

An alcoholic at work.

Accept or ask for kickbacks or gifts without permission.

Those who have a bad work attitude and insult others.

Leak company secrets through negligence.

Unauthorized use of company office equipment and vehicles in violation of regulations.

Those who know nothing and hide serious violations of discipline from others.

4. The following acts will be fined 20 points at one time and deleted from the list. Violation of national laws and regulations, will be handed over to judicial organs:

Fighting in the workplace, causing serious casualties.

Failing to properly solve customer complaints in time, resulting in intensified contradictions or other serious consequences.

Deliberate destruction of company property

Being detained, reeducated through labor or sentenced in violation of national laws and regulations.

Deliberately divulging company secrets

Serious dereliction of duty has caused great economic losses to the company.

Theft, corruption or taking advantage of his position to engage in malpractices for personal gain.

Spreading statements that are unfavorable to the company, or engaging in acts that damage the company's image and interests. 5. Employees who have been punished may be given probation after research according to their performance.

6. Under the following circumstances, the employee shall compensate the company for its losses.

If an employee damages the company's articles, he/she shall compensate the losses according to the seriousness of the case, and those who intentionally damage them shall be compensated twice, and those who unintentionally damage them shall be compensated appropriately according to the specific circumstances.

Employees who cause property losses to the company will be compensated according to a certain proportion.

Other losses caused to the company shall be compensated according to the circumstances.

7, the implementation of punishment

Employees can report violations directly to the general manager or the administrative department;

The department manager shall supervise and manage the above-mentioned faults, make a decision on handling violations, and punish them after verification by the administrative department;

The general manager and the administrative department can directly punish the violator, and at the same time punish the direct supervisor and department manager of the punished employee according to poor management, which is the same as the punished employee. Supervisors and department managers who shield or forgive employees who have been punished should be given double punishment.

8. Payment of disciplinary fines:

The department manager should urge employees to pay disciplinary fines to the department according to the amount of punishment and the prescribed time limit;

The fine must be paid within 5 days after the ticket is issued, and the fine will be doubled if it is not paid within the time limit;

Those who refuse to pay the fine will be removed from the list;

9. Employee complaints

Employees who think that the company has punished improperly or negligently can prepare the corresponding complaint materials and lodge a complaint with the general manager within three working days from the date of receiving the penalty notice. During the period when the general manager accepts the complaint, the employee may suspend the performance of the punishment.

Employee reward and punishment system

I. Rewards

Employees who have the following outstanding performance will be rewarded according to different deeds. Awards are divided into praise, commendation, meritorious service, awarding individual or collective honorary titles, promotion and giving material rewards.

1. Contributors to the improvement of club management and service quality;

2. Those who have achieved excellent results in service work (production);

3 strict expenditure, care for public property, and remarkable achievements in cost saving;

4. Those who have a good service attitude and win honor for the club;

5. Find the signs of accidents and take accurate measures in time to avoid accidents;

6. Technological innovation and management mode reform have achieved fruitful results;

7. In order to protect the property of the state and the company and the safety of people's lives, those who are courageous;

8. Speak of civilization, cultivate a new style, do good deeds, maintain stability and unity, and dare to fight against bad tendencies and violations of law and discipline;

9. Those who pick up gold (things) are not ignorant;

10. Those who study business knowledge hard and get excellent grades.

Financial attendance system

1. Employee's personal leave deduction (hourly salary * leave time).

2. Employees' sick leave will be deducted from their basic salary for half a day, and they must hold a hospital certificate, otherwise they will be deducted from their basic salary for one day.

3. Being late or leaving early for work and regular meetings 1 minute to 5 minutes will be deducted according to 5 yuan.

4. Be late for work and regular meetings or leave early for 5 minutes 10 minutes 10 yuan.

5. 20 yuan will be deducted for being late for work and regular meetings or leaving early for more than 10 minutes.

6. Two days' basic salary will be deducted for absenteeism and regular meetings.

If Man Qin is in one year, the company will give 50 yuan a reward.

Two. deal with

According to the nature, plot, consistent performance and attitude towards mistakes, give disciplinary employees.

Give necessary punishment. Punishment is divided into economic punishment (fines, compensation, withholding bonuses) and administrative punishment (police

Sue, demerit, demerit, demotion, salary reduction, dismissal, etc. ).

1. Any of the following faults shall be criticized, warned and fined.

(1) Not wearing a badge, not wearing work clothes or work cards as required;

(2) Being late and leaving early;

(3) The client or agent prints the attendance card;

(4) Leave the post without authorization, loiter, eat snacks, do private affairs and sleep during working hours;

(5) Making personal calls or chatting on the phone during working hours;

(6) Listening to (watching) radios, tape recorders, televisions or books unrelated to work during working hours;

(7) Dining in the club place outside the staff canteen;

(8) Those who do not take a bath in the company;

(9) Stay in the club after work for no reason;

(10) making noise in the clubhouse and disturbing the order;

(1 1) The sense of responsibility is not strong, and there are small mistakes in the work, which have an impact on the business;

(12) Not polite enough to the guests and not enthusiastic enough to receive them;

(13) is unsanitary. Spitting, throwing cigarette butts, scraps of paper, etc. ;

(14) Ask members for money and goods;

2. In case of any of the following faults, a demerit, probation or dismissal shall be given, and a fine shall be imposed. Those who break the law will be investigated for legal responsibility.

(1) Poor service attitude and complaints from members;

(two) drinking, gambling, fighting;

(3) Stealing money from clubs or members;

(4) Public property or members' articles are seriously damaged or lost;

(5) Absence from work for more than 3 days in a row or 3 times in a month.

(6) prepare the club key privately;

(7) Do not accept the inspection stipulated by the club.

(eight) do not obey the distribution;

(9) Oppose leadership;

(10) violates the confidentiality provisions of the club;

(1 1) You need to contact the guests separately for non-work;

(12) Peeking or stealing books and articles left by members;

(13) gossip, affecting unity and reputation;

Anyone who commits one of the following faults will be dismissed or expelled, and fined at the same time. Those who break the law will be investigated for legal responsibility.

(1) Corruption, theft, gambling and corruption;

(2) serious dereliction of duty, violation of operating rules, resulting in serious consequences;

(3) Malicious destruction of public property or members' articles;

(4) Moral corruption, promiscuity between men and women, etc.

(5) Violating the rules of the club frequently and refusing to change after repeated instruction;

(6) Poor service attitude and quarreling with members;

(7) Unreasonable, seriously affecting the club and social order;

(8) Violation of national laws is subject to criminal sanctions.

Excellent employee selection system

1. Select outstanding employees once a month, and employees who meet all the following conditions can participate:

(1) Civilized manners: friendly words, generous manners, full of energy, and neat clothes.

(2) Love one's job and respect one's work: I love my job, work hard, have a strong sense of responsibility, be enthusiastic and considerate in service, get my job in place, accomplish my task well, work hard regardless of time pay, and have a spirit of cooperation. For the benefit of the collective, even at the expense of personal interests. Take good care of the company's property and have a strong sense of saving.

(3) Abide by rules and regulations: Abide by company rules and regulations (no leave, late arrival, early leave, absenteeism, etc.). ), and there is no record of dereliction of duty or mistakes.

(4) Unity and friendship: respect leaders and care for colleagues (don't say things that are not conducive to unity and friendship behind your face).

2. The sales department selects the sales performance champion once a month.

3. The Head Office selects the year-end outstanding collective award and outstanding individual award once a year.

(1) Units established before 1 in March this year.

(2) Accomplished more than 90% of the tasks assigned by the company in the whole year, or served the whole company efficiently, and achieved effective control and supervision of people, finances and materials under the instruction of the general manager, which provided effective support for the realization of the overall goal of the whole company and was widely praised.

(3) There is a good team organization, in which employees can learn from each other, support their work, and often carry out team activities that are entertaining and entertaining, and employees have a good mental outlook.

(4) Be able to actively assist and cooperate with the work of other departments, be brave in undertaking urgent and dangerous tasks, and work effectively.

(5) Being complained in writing for less than 3 times (including 3 times) throughout the year.

(6) Those who have lost more than RMB 6,543,800+0,000 due to work mistakes cannot participate in the evaluation.

4. The Head Office selects the year-end outstanding advanced individual award once a year.

(1) Employees who joined before March 1 this year (who arrived in March 1).

(2) Employees who were still on the job on February 3 1 this year.

(3) Employees who have not received any punishment throughout the year.

(4) Employees who have lost more than 5,000 yuan due to work mistakes cannot participate in the evaluation.

(5) Those who are absent from work for one day, arrive late and leave early for five times (including five times), ask for leave for more than five days (including five days) or ask for sick leave for more than 10 days (including 10 days) cannot participate in the evaluation.

(6) For those who have made outstanding contributions to the company, the conditions may be appropriately relaxed with the approval of the general manager.

Employee complaints

Employees can complain orally or in writing to the department, personnel department or general manager's office, regardless of disputes with colleagues and leaders, dissatisfaction with managers at all levels of the club, or dissatisfaction with work arrangements, but they must abide by the following terms:

1. No perjury;

2. Don't spread dissatisfaction publicly or privately.

3. Never refuse to start work until the matter is investigated and solved.

4. Don't be opinionated, argue irrationally and disobey arbitration.