The delivery error in the warehouse work led to the appearance of defective products. In what format?

Since it is an auto parts manufacturing company, I think 16949 should be certified. First of all, quality control should be carried out to check whether some defective products are marked and inspected. If not, your mistakes only account for 20%. If yes, 100% of your responsibility, review it carefully and talk about your lack of in-depth understanding of this aspect and your research on emergency countermeasures. Be sure to mention these terms I mentioned. No big deal.