Joke Collection Website - Mood Talk - I bought a pair of shoes from Taobao, and my hand was deformed. I went to the seller and he said it wasn't his fault and wouldn't return them to me. What should I do?

I bought a pair of shoes from Taobao, and my hand was deformed. I went to the seller and he said it wasn't his fault and wouldn't return them to me. What should I do?

Take a photo and send it to the seller to apply for a refund. Whether it's because of the seller or the courier, it's the seller's fault that there is a difference between receiving the goods in your hand and taking them away. If the seller has a note in the baby details and wants to sign for it after inspection, it is your own fault and it is too careless. If the seller has no reason to return the goods within 7 days, he can definitely return them. It's just a question of who will bear the postage. If I had bought the freight insurance, the freight would not be a problem. Most of it is borne by insurance negligence.