Understand the work experience of supermarket employees

According to the commodity structure, it can be divided into large supermarkets mainly dealing with food and large supermarkets mainly dealing with daily necessities. This format can make full use of modern business technology, and it is easier to adopt the mode of chain operation. Let me give you some experience of working as a supermarket clerk, hoping to help you!

Perception of supermarket employees' work experience 1

Time flies, the sun and the moon fly, and in a blink of an eye it is 65438+February, 20__. On this day when I bid farewell to the old and welcome the new, I, like many colleagues, work hard while looking back on the past and thinking about the future. For 20 years, I worked in a supermarket in Qiao Rong. I am very happy, very moved, and also very flamboyant about my personality.

First, I am happy.

_ Qiao Rong Supermarket is characterized by a clean shopping environment and enthusiastic staff service. In Qiao Rong Supermarket, employee Qi Xin and Qi Xin work together to implement the operation system and service concept of _ _ _ in their daily work. The staff there are very amiable, and customers there can shop politely. It is really pleasant to work in such a polite environment. I think my working hours in _ will definitely become a happy mileage in my life. Of course, the journey of life can't be smooth sailing, and everything can't be smooth in practical work. Occasionally, employees will quarrel about their work, and occasionally there will be an argument in the supermarket. However, after many communication, the dispute was quickly eliminated and the supermarket recovered its former glory. I deeply understand that communication brings colleagues closer, communication makes employees and customers more harmonious, and communication makes me find happiness in my work.

Second, I am very touched.

_ The pioneer of the Group pioneered the mode of "changing agriculture into super" with diligence and wisdom, adhered to the service concept of "consistent income every day" and implemented the service tenet of "people's livelihood" and "people". In Qiao Rong supermarket, there are publicity columns in the staff aisle, general manager's mailbox, store mailbox, "poverty alleviation" donation box at the front desk, "Red Cross" donation box at the service desk, and employee subsidy fund at Qiao Rong store, which all move me.

As the saying goes, "If you don't follow the rules, you can't be Fiona Fang". In Qiao Rong supermarket, I often personally experience or witness: the assessment of staff management system, safety training, service etiquette training, skills training of fresh food department, etc. The leaders of all departments in Qiao Rong Store patiently train new employees with the flavor of the times. What moved me in particular was that the leaders there criticized and educated employees more, and took care of them less by punishing them. This management method of "serving people with morality" is deeply rooted in the hearts of the people. Working there, all employees have a sense of belonging.

_ Employees of Qiao Rong Supermarket adhere to the enterprise spirit of "diligence" and work conscientiously in their respective posts. I often see the employees of the supermarket department delivering goods to customers and are willing to be intimate porters; I have seen the staff of the fresh food department deliver fruits to elderly customers living in nearby communities. I also see that customers often hold thank-you letters and say that they want to thank some employees at the front desk. _ Colleagues have won customers' appreciation and praise with practical actions. Originally, there was no need to find a move. Moving happens every day, and moving happens in the work of colleagues.

Third, I flaunt my personality.

I have been working in the loss prevention department since I joined the company. Once, after work, I went to the office to see my previous friendship. In the fourth issue of 20__ "You are a landscape", you are a landscape recommended by the board of directors brought me a lot of inspiration and encouragement. The article wrote: "You don't need to look up to others. You stand in your own position and constantly show the rich connotation of your inner world! " Visible _ Group leaders have been encouraging employees to strengthen their self-belief and show their talents, personality and style. Driven by this powerful spiritual force, whenever the loss prevention department holds a meeting, I will boldly ask some questions to my superiors for your participation. To this end, I have been respected by my colleagues and appreciated by my leaders. The loss prevention department of Qiao Rong Store has been adhering to the concept of "brainstorming" and tacitly cooperating with other departments to maintain the security facilities and shopping order of the whole supermarket. In this proud team, while showing my personality, I earnestly learn from my colleagues' work experience, learn from each other and enrich myself.

Fourth, continue to work hard.

The year of 20__ is coming, and all colleagues will continue to write a new chapter with diligence and wisdom. I think every employee who is interested in working in an enterprise will face new opportunities and challenges. As we all know, the comprehensive strength of _ Group is growing. In 20__ years, new supermarkets will open one after another, which will undoubtedly bring broad development space to on-the-job employees. As a member of _ enterprise, why should I not make bold progress?

In 20__ years, while further correcting the working mentality, improving working methods, raising service awareness and communicating with people have been included in my work plan. I am willing to dedicate my work enthusiasm to the masses, realize my life value, and grow up with _ * * *.

Understand the work experience of supermarket employees II.

I started working in _ _ _ _ _ _ _ company in _ _ _ _ _ _ _, during which I learned a lot. Although this is not my first job, during this period, my work attitude has always been modest, cautious and conscientious, and has never changed. In the work of this department, I have always been strict with myself, earnestly and timely completing every task assigned by the leaders, learning from my colleagues with an open mind, and constantly correcting the shortcomings in my work; Seriously study and strictly implement the rules and regulations of the group and the company; In addition, I have a strong team spirit, can coordinate and communicate well, cooperate with the heads of various departments to carry out and complete all the work of the company, and enthusiastically help other colleagues get along well with others.

In the past two months, through continuous learning and self-improvement, I have adapted to my job. But for a new company, it may not be comprehensive enough to fully integrate into all aspects of the company. But I believe that through the careful guidance and help of the company leaders and colleagues, I will be able to better improve my business level and comprehensive quality in my future work, better complete my job, and constantly seek help from the company.

Since work, under the careful training and guidance of the unit guidance, through their own efforts, whether in thought, study or work, have made great progress and grand sowing.

At work, since I joined the work, I have been strict with myself and study hard. With such shaken confidence, I took the management position of _ _ in September, 20, and was mainly responsible for the business construction of _ _. In this year's work, I may look at the work enthusiastically, and actively and automatically put forward personal initiatives for the rest of the work to improve the construction and training work.

In learning, since I joined the work, I have never given up learning practical common sense and business common sense, and combined practice with work. This is where I should try to break through. At the same time, we can't give up learning new common sense and new ideas. Civil aviation is in the era of great development, and there must be many ways for air traffic control to adapt to its development. This requires our new generation of managers and administrators to constantly improve their own quality to meet various needs.

I dare not relax my requirements ideologically. If you can't adhere to the advanced nature in thought, it will be difficult to serve this unit from dribs and drabs. And what insurance needs is a careful and serious work style. Therefore, I will encourage myself more, because I love this job. At the same time, I earnestly request that I may join the China * * * production party organization as soon as possible, always learn from the excellent party member around me, gather with the organization, and ask me by the standard of party member. Since work, under the careful training and leadership of the unit leaders, through their own continuous efforts, both thinking, learning and work, have made great progress and great gains.

Understand the work experience of supermarket employees 3

It's the end of the year again, and the work in the supermarket this year can be said to be over. This year, I have been facing my daily work with a good attitude. Although the work in the supermarket is relatively simple, no matter what work is not serious, it can't be done well. This year's work went smoothly, without any difficulties or mistakes, which was quite good. Before starting a new year's work, I should make a summary of this year's work.

First, personal performance

In my own opinion, my performance this year is still very good, and there are basically no mistakes in my work. The work in the supermarket is relatively simple. As long as you pay more attention at ordinary times, there will be no big mistakes, and at most there will be some small mistakes that have no influence. I have finished my work seriously this year. I think no matter what kind of position, as long as you work in this position, you must be serious. This is my working attitude.

I can say that I am a hard worker. Hard-working people can do everything well and be popular everywhere. I got a lot of praise for my work attitude. Although it will make me tired, it's better than regretting my mistake. This year, I can also strictly abide by the rules of the supermarket, and I will not be a person who violates the rules. This is my character, and I won't do anything that is not allowed. So I haven't been criticized for a year. Although my work ability is not particularly outstanding, as a supermarket employee, I just need to take my work seriously, and I don't need to have strong work ability.

Second, personal summary

This year's work is still rather tiring. I can't sit down and rest at work, so I'm tired after standing all day, and my back aches every day after work. Although you can recover after a night's rest, sometimes you have thoughts that you don't want to do. In fact, if it weren't for living, I don't think anyone would want to work, but since they work here, they must do their work well. I think the difficulty I encounter in my work is getting along with other colleagues. There are always people who like to pick on people who are as idle as themselves. This is what I dislike most about this job. After all, people who work in supermarkets are elderly people, and there are really many troubles.

I will continue to work hard in the new year and do my job well, no matter what others think. Next year, I will keep my current working condition and finish my work better.

Work experience of supermarket clerk 4

The busy year is coming to an end, and new challenges are just around the corner. Looking back, I got more exercise, learned more knowledge, made more friends, and accumulated more experience in the big family of Xinhua Hualian Supermarket. Of course, I found my own shortcomings through many profound lessons. This half year is full. I grew up from the big family of Xinhua Hualian Supermarket. It is my bounden duty to do my best for the better development of the new Guofa Hualian Supermarket in the second half of the year. The work in 20__ years is summarized as follows:

I. Working Stage of New Guofa Hualian Supermarket

Last September, due to work needs, I was transferred to the supermarket as the manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work. Although I have been a member of the big family of Xinhua Hualian Supermarket since its opening, I am familiar with the staff of Xinhua Hualian Supermarket, but the specific work is still different. In order to get into the leading role as soon as possible, on the one hand, I strengthened my study of professional knowledge, read books and articles attentively, and humbly asked professionals for advice. On the one hand, strengthen communication to understand the actual situation, and communicate with the heads of food, receiving, cashier and other related departments. In a short time, I assumed the responsibility of supermarket supervisor.

Second, personnel management training

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and intention, and then let employees know how to do it and how to do it better through business training. In work management, always be strict, as long as you make mistakes in principle, you will never condone them. However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly, which requires a self-sustaining and clear mind, continuous learning and improvement, and better play the full potential of the team.

Third, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the fast-developing industry, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, selection of express commodities, and the connection of all links in operation, from the theory in books to the practice in daily work, have really digested and applied the knowledge needed in the work. On the other hand, through various information media to understand the latest market information, industry trends, and listen to the training of related majors, so that the overall thinking of the self is clearer, and the market changes can be examined from a higher angle, and strategic suggestions can be put forward to the company's decision-making level.

Four. Shortcomings and working ideas for next year

As the saying goes, Rome was not built in a day. Bi Jing has only been in the retail industry for a short time, and he has only been working in the supermarket for nearly a year, so he knows so much about the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. At present, the same is true: first of all, the choice and control of commodities need to be strengthened, and my understanding of food commodities is weak because of different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

In order to cope with the opportunities and challenges of 20__ _, I will take on my responsibilities in a pragmatic way, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company. In short, in the days to come, I will devote more energy to the cause of the new China-made Hualian Supermarket, repay the company with development benefits, and realize my own life value.

Work experience of supermarket clerk 5

I haven't been engaged in supermarket cashier for a long time, only a short year, and there is still a big gap between my own quality and professional level and the actual requirements of my work. But I can overcome difficulties, study hard, correct my working attitude, actively consult and learn from other comrades, do my job well, and make my due contribution to the development of supermarkets. Now, in view of the problems encountered in the work, talk about your own experience and experience, which is a summary of the work.

I. Work content

As a cashier, the daily work mainly includes:

1, count petty cash, and see the precautions for the handover of the previous shift.

2, cleaning, keep the table clean and tidy.

3. Manage your own cash safety at their respective cashier points, and then stick to your jobs.

4. When receiving guests, smile and serve, greet them warmly and actively, ask what the guests need and provide corresponding services. When answering the guest's questions, you should also smile and speak clearly and accurately. In the face of guests' complaints, you should take the initiative to apologize, patiently explain the reasons to the guests and seek their understanding.

5. When the guest checks out, he gets up and shows the bill, briefly explaining the consumption details.

(1) cash payment guests, please correctly collect cash, distinguish authenticity and correct change, please count clearly, please walk slowly, and welcome to visit next time.

(2) The transferring guests should make clear whether they can transfer money. If you can't transfer money, explain the reason to the guest, ask the guest to pay cash, insist on transferring money and ask the guest to contact the person in charge. The person in charge can inform the cashier that the transfer can be made. If you can transfer money, please sign to confirm the consumption.

6. Please be sure to observe the cashier's job responsibilities and related precautions.

Second, the work summary

1. As a cashier who deals with cash directly, he must abide by the operation discipline of the supermarket. Cashiers should not carry cash with them when they are in business, so as to avoid unnecessary misunderstanding and possible private transfer of public funds. Cashiers are not allowed to leave the cashier when collecting money, so as not to cause losses or cause dissatisfaction and complaints from customers waiting for settlement.

2. The cashier shall not open the cashier drawer at will to check the figures and count the cash. Opening drawers at will not only attract people's attention and cause unsafe factors, but also make people suspect the cashier's malpractice.

3. When the cashier leaves his post temporarily, he should hang the sign "Stop Receiving Goods" at the cashier. If other cashiers take over, count the extra change and give it to the cashier, and unlock the rest of the cash separately. When returning to work, check whether the cash received by the payee is consistent with the amount of the receipt.

4. In order to collect money in strict accordance with the collection procedures stipulated by the company, every sum on the receipt must be verified by a calculator before collection, and then input into the computer after the calculation is correct. The counter number and price entered on the computer should be consistent with the small ticket issued by the counter. In the process of collecting money, we must insist on singing, singing to pay, singing to find, so as not to cause unnecessary trouble. In the process of collecting money, don't miss it, overcharge and overcharge. After receiving the payment, check whether the counter where the receipt is printed and the amount are consistent with the receipt issued by the counter.

Treat customers with polite language, speak with respect and kindness, and don't speak loudly to customers. As a member of the service industry, what we can do is to serve our customers and satisfy them. This requires us to have good personal qualities, receive every customer warmly and patiently, and don't bring our little emotions into work, which will cause you a lot of unnecessary troubles in your work. In order to prevent conflicts between yourself and your customers, you must keep your mind.

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