What if the new refrigerator you just bought is broken? Will the merchant repair it for free?

As long as the newly bought refrigerator is not damaged by the buyer, the merchant will repair it for free, but if the refrigerator is not cooled because of the damage of the buyer's story, the merchant will not repair it for free. Specifically, let's talk about the following points:

First, if the refrigerator is its own quality problem, it will not be cooled as soon as it arrives, the merchant will repair it for free, and even as a consumer, you can ask for a replacement. This situation is the quality problem of the refrigerator itself, the quality problem of the pots they produce and the quality problem of the pots they test. They are responsible for such products entering the market. In this case, normal consumers can apply for direct exchange. After all, it's not new after being repaired, and no one is happy. Merchants will also have some influence on the brand for this reason, so they will agree to return it.

Secondly, if the refrigerator is broken or damaged in transit, resulting in no refrigeration, the merchant will not repair it for free, but can claim compensation from the transporter. Of course, the refrigerator does not cool, and there is another situation, that is, there is a problem with transportation. If this situation leads to no cooling, the carrier shall bear it. There are logistics, courier companies, porters and so on. After receiving these goods, if they are damaged, take photos or videos, leave evidence, and then directly defend the rights of the relevant people. The operation is relatively simple.

Third, if the refrigerator is damaged due to improper operation or malicious damage during use, the merchant will not repair it for free. Some refrigerators broke down not long after they arrived, which is the user's own reason and should be borne by himself. For example, if the user deliberately puts a bucket of molten iron in it for quick freezing, and then the instantaneous temperature difference causes the compressor of the refrigerator to overload instantly, resulting in huge consumption of snow and damage to other components, then this business is not supported and consumers have to pay the bill.

Because an item also has instructions, if you don't use it according to its instructions, you can't ask the merchant to pay the bill after it is damaged. After all, all refrigerators are domestic or commercial. At most, hot ingredients are frozen in, not the whole high temperature of several hundred degrees. If so, the business is definitely not responsible.