Why do some people forget what they said in a second?

The more important things you don't remember, the more you can remember.

Maybe it's nervousness. Maybe it's because someone else said a long paragraph and I didn't learn to extract important information myself.

Well, every time I answer the phone at work:

In the first case, the customer: Barabarabara.

Me: I don't remember if you slow down;

Customer: Why are you so stupid, Barabara?

Me: Let me confirm, Barabarabara.

Put the phone down. What did he just say? He looked at his scribbled notes and sat in front of the computer for a long time. Let's call again to confirm.

The second case: I simply don't answer when someone is there, and I have to change hands when I answer.

In the third case, customer: OK, let's take it step by step. You finish it first, and I'll tell you the next step.

reality

My mother: Remember what I told you, Barabara.

Me: Say so much, how can I remember?

My mother: What can't you remember? Are you 70 and 80?

Me: Oh

I don't remember anything except the beginning anyway. Let me repeat it to others? Bye. What about you?

However, I can remember when I was 3 years old.