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Pharmacy work summary
Pharmacy work summary (selected 5 articles)
Inadvertently, a period of work has ended. During this period, I believe everyone has faced many challenges and gained a lot. Growing up, it’s time to carefully write a work summary. What should the work summary you have seen look like? The following is a summary of pharmacy work that I have compiled for you. You are welcome to learn from it and refer to it. I hope it will be helpful to you.
Pharmacy work summary 1
Time flies! In the blink of an eye, I have been working in xx pharmacy for xx years. In these xx years, under the correct guidance of superior leaders, with the full cooperation of all departments of the company, and with the joint efforts of all our xxx colleagues, considerable achievements have been achieved. In order to better complete the work, sum up experience, use strengths and avoid weaknesses, and improve one's professional knowledge and sales skills, I now summarize my work over the past year as follows:
First, conscientiously implement the company's business policy, and at the same time, Correctly and timely convey the business strategy to each employee, serve as a bridge between the past and the next, do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, and enhance the cohesion of the store.
The second is to do a good job in drug management, ensure adequate sources of goods and drug supply, and timely adjust the drug purchase plan according to seasonal changes in medication use at work, so that the drugs are often used and always new, and the stores that are urgently needed by customers can temporarily stock them in the store. We helped him order the medicines he did not have from the main store, which facilitated their timely use; after the medicines were put into the warehouse, we carefully checked and accepted the medicines; we carefully managed the validity period of the medicines and daily maintenance of the medicines, and observed them daily. Changes in temperature and humidity, and do a good job in registration; store and display drugs according to regulations to facilitate customer purchase; strictly implement national drug pricing policies and clearly mark prices; sell prescription drugs with prescriptions, and keep prescriptions for future reference in accordance with regulations. Set up over-the-counter drug counters with clear regional signs.
The third is to do a good job in financial reconciliation. According to the company's unified management and requirements, the accounts are settled every day and cash and financial statements are paid in a timely manner. After the inventory is completed, the relevant information is promptly summarized and submitted to the finance department to ensure that The pharmacy's accounts are consistent. This year's financial work has basically achieved timely and accurate settlement, and strict implementation of drug sales prices. No matter which payment method is selected, the same price will be implemented.
The fourth is to strive to improve service attitude, improve service quality, provide health consulting services for the people to select and purchase medicines, so that they can buy safe and reliable medicines; the sales staff are dignified and receive customers warmly, so that they can Pharmacies have become civilized windows to society.
The fifth is to respect and obey the leadership of social security, drug regulatory and other management agencies, promptly convey the spirit of superiors to every employee, strictly abide by the "Drug Administration Law of the People's Republic of China" and implement medical insurance Relevant regulations on card swiping management, timely improvement of health certificates, education and training and other archives of employees, so as to operate in accordance with the law.
The sixth is to ensure that the environment is in good order, that the store is clean and bright, that there are no piles of items unrelated to business operations, that no idlers stay for a long time, and that there are no unauthorized doctors sitting in the hall to provide diagnosis and treatment services.
Although a lot of work has been done over the past year, there are still many shortcomings. First, there is a lack of professional theoretical knowledge; second, there is insufficient innovation in work. Facing the work in 2016, I deeply feel the great responsibility and focus on the following aspects: first, be dedicated to my job, take the overall situation into consideration, strive to improve my professional qualities, strictly demand myself, and strengthen service quality; second, Strengthen unity and collaboration, create the best and seamless working environment, give full play to employees' greatest enthusiasm for work, and build the best team; third, insist on tracking drug shortages, adjust drug structure in a timely manner and reasonably control inventory; fourth, strengthen Strengthen on-site management, conscientiously implement the pharmacy environment and hygiene, establish a good image, and strive to improve overall performance.
Pharmacy Work Summary 2
The past September left a deep impression on me. The reason why I was so impressed was because compared to August, the tasks in September were completed exceptionally well. It was difficult, we have been working hard and never let up every day. Even so, it was not until the last moment on September 30 that we completed the task.
I always like to analyze the reasons why sales are so difficult in September. I think there may be seasonal factors. From my personal experience, summer sales peak in August and then fall back in September. , because at this time, students in the city need to pay school fees and pay heating bills during the heating period, and the passenger flow in the suburbs and countryside will be much less than usual due to busy farming. With the passenger flow in both urban and rural areas declining, sales in x over the past years are generally less than in August.
Let’s analyze our store specifically. I think our store is not only facing a decline in customer flow, but also another very important reason is the decline in prescription drug sales. In recent times, the arrival rate of prescription drugs has continued to decline. One is that the varieties are not enough, and some prescription drugs are no longer available; the other is that the quantity is insufficient. Some prescription drugs, such as "Anluo Chemical Fiber Pills", etc., do not have much inventory in the warehouse. Customers of this type of medicine have been using it for a long time and in large quantities. Sometimes they would buy 20 boxes at a time. We didn’t have this kind of product and were really anxious at the time. Such customers are often worried about running out of stock, and we are just in the market. Such medicines are out of stock, and sometimes the quantity is insufficient to fully satisfy customers, resulting in the loss of customers and reduced sales. Recently, I found that people who came to our store to buy prescription drugs stopped coming after checking twice and the goods were not available. Everyone knows that our store is a hospital store, and prescription drugs are very important to us. I hope the company can organize more purchases. , to meet our needs.
I also have a few ideas to mention this month: First, I want to update the hanging flags in our store. The content can be health tips, membership, quality assurance, or A simple corporate image will do. I hope the company can help with design and production.
The second is that as a store, the store should find ways to create an atmosphere. For example, we can play soothing music to provide customers with a relaxed and pleasant drug-purchasing environment, which will have a positive impact on the overall image of our pharmacy. There are also benefits to improving the image.
The third is that we should strengthen the processing of membership cards. For example, in our store, I found that except for customers who come out of the hospital to buy prescription drugs, other customers in the community who have membership cards basically buy They always come to us to consume their medicines because they know that they can get points by using their membership cards and enjoy greater discounts. If you can apply for more membership cards, it will be equivalent to more loyal customers, which will help increase sales.
I also have a personal request. I have been in our company for more than a year and now I have 2 days off per month. Some store managers who have been here for a long time can already take 3 days off per month. Oh my god, since my family is from out of town and I don’t have many relatives or friends in Hunchun, sometimes there are always some personal matters that need to be taken care of. I only have two days off every month. I really feel that I am pressed for time and very tired, so I want to talk to you. Manager Qiu asked, can you take care of me and give me 3 days of rest? Pharmacy work summary 3
In 20XX, under the correct leadership of the Social Security Department, our store conscientiously implemented the laws and regulations of designated medical insurance pharmacies, effectively strengthened the management of the work of designated medical insurance pharmacies, standardized their operating behaviors, and strived to ensure The legitimate rights and interests of insured persons have taken a good lead in effectively curbing violations. The annual implementation status is summarized as follows:
1. Hang the "Medical Designated Retail Pharmacy" sign and the unified "Green Cross" logo of Jiangsu Province's medical retail enterprises in a conspicuous place in the store. A uniformly produced "Medical Insurance Policy Promotion Box" was hung in a prominent position in the store, a medical insurance suggestion box and a complaint box were set up, and the medical insurance supervision telephone number was announced.
2. Hang the "Drug Business License", "Business License" and the practicing certificates of practitioners in prominent places in the store.
3. Our store has passed the Provincial Food and Drug Administration's "Good Manufacturing Practice GSP" certification, and has established and improved a drug quality management leading group as required, and formulated a quality management system and various management personnel, Continuing education system and regular health examination system for sales staff, and establishing supporting archives.
4. Efforts should be made to improve service attitude and service quality. Pharmacists (quality managers) insist on being on-the-job and provide health consultation services for the public to select and purchase medicines. Sales staff are dignified and receive customers warmly, so that They buy safe and reassuring medicines, making medical insurance designated pharmacies a civilized window to society.
5. Consciously curb and put an end to unhealthy trends such as "exchanging medicine for medicine" and "substituting substances for medicine", and standardize medical insurance designated business operations. No violations of disciplines or illegal operations occurred throughout the year.
6. Our pharmacy does not provide business counters or invoices to any unit or individual. Prescription drugs are sold with a prescription, and they can be prepared and sold only after being reviewed by our pharmacist. At the same time, the reviewers, dispensers, and sales staff all sign the prescriptions, and the prescriptions are kept for future reference in accordance with regulations.
7. Strictly implement national, provincial and municipal drug sales prices. When insured persons purchase drugs, our store will charge the same price regardless of the payment method they choose.
8. Respect and obey the leadership of the municipal social security management agency, attend the social security organization’s studies and meetings on time every time, and promptly convey the superior’s spirit to every employee to ensure the spirit of the meeting. implement.
To sum up, in 20XX, under the correct leadership and supervision of the Municipal Social Security Department, our store made some achievements in the designated work of medical insurance, but it still needs to continue to do a good job to meet the requirements. In 20XX, our store will live up to the expectations of our superiors, focus on drug quality, eliminate counterfeit and shoddy drugs and unhealthy practices, do a good job in supplying drugs to insured persons, and make greater contributions to the healthy development of our city's medical insurance industry. . Pharmacy work summary 4
In 20xx, under the correct leadership of the Social Security Department, our store conscientiously implemented the laws and regulations of medical insurance designated pharmacies, effectively strengthened the management of the work of medical insurance designated pharmacies, standardized their operating behaviors, and strived to ensure The legitimate rights and interests of insured persons have taken a good lead in effectively curbing violations. The annual implementation status is summarized as follows:
1. Hang the "Medical Designated Retail Pharmacy" sign in a conspicuous place in the store and the "Green Cross" logo consistent with Jiangsu Province's medical retail enterprises. A jointly produced "Medical Insurance Policy Promotion Box" was hung in a prominent position in the store, a medical insurance suggestion box and a compliment box were set up, and the medical insurance supervision telephone number was announced.
2. Hang the "Drug Business License", "Business License" and the practitioner's practice certificate in a conspicuous place in the store.
3. Our store has been certified by the Provincial Food and Drug Administration's "Drug Operation Quality Management Standards GSP", and has established and improved a drug quality management leading group as required, and formulated a quality management system and various management personnel. , continuing education system and regular health inspection system for sales personnel, and establishing supporting archival materials.
4. Committed to improving service attitude and improving service quality. Pharmacists (quality managers) insist on being on-the-job and provide health consulting services for the public to select and purchase medicines. Sales staff are dignified and receive customers warmly, so that They buy safe and worry-free medicines, making medical insurance designated pharmacies a cultural window to society.
5. Blindly curb and put an end to unhealthy trends such as "exchanging medicine for medicine" and "substituting substances for medicine", and standardize the operation of medical insurance at designated locations. No violations of disciplines and laws occurred throughout the year.
6. Our pharmacy does not provide invoices or operation counters to any unit or individual. Prescription drugs are sold with a prescription, and they can be prepared and sold only after being reviewed by our pharmacist. At the same time, the review, preparation, and sales personnel all sign on the prescription, and the prescription is kept for future reference in accordance with regulations.
7. Strictly enforce the national, provincial and municipal drug sales prices. When insured persons purchase drugs, no matter which payment method they choose, our store will implement the same price.
8. Respect and obey the leadership of the municipal social security management agency, attend the social security organization’s studies and meetings on time every time, and promptly convey the spirit of the subordinates to every employee to ensure the spirit of the meeting. implement.
To sum up, in 20xx, under the correct leadership and supervision of the Municipal Social Security Department, our store made some problems in the designated work of medical insurance, but it must continue to do a good job in meeting the requirements. In 20xx, our store will live up to the long-cherished wishes of our superiors, do a good job in drug quality, put an end to counterfeit and shoddy drugs and unhealthy practices, do a good job in supplying drugs to insured persons, and make greater contributions to the healthy development of our city's medical insurance industry. contribute. Pharmacy work summary 5
The pharmacy where I work is a private pharmacy in my town. It is a large-scale pharmacy in the local area. The pharmacy has always adhered to the service tenet of "determining to serve the people and health all living beings", and carried out high-quality and high-level pharmaceutical retail and service work under a high-efficiency operating system. The main business of our pharmacy is the sale of medicines. Consumers can control their own consumption and make free choices. In addition, pharmacists and salespersons can introduce and answer questions, which greatly improves the safety of medication.
When you first go to the drugstore, you first learn to identify the specific location of the medicine, its classification and specific placement, and you can say a paragraph of your own words to make customers buy and be satisfied. At the beginning, I was nervous and didn’t even understand what to do. I was told how to do it, and I often got the wrong medicine when I couldn't find it. With the help of others, I gradually became familiar with all kinds of medicines and understood how to introduce medicines to others.
The study and personal experience in the pharmacy gave me a better grasp of Chinese and Western medicine. The types of traditional Chinese medicine include drugs for relieving symptoms, clearing away heat, resolving phlegm, relieving cough and asthma, drugs for removing rheumatism, drugs for promoting blood circulation, drugs for removing stasis and qi, drugs for digestion, drugs for tonifying deficiency, etc. There are also precautions for decoction of traditional Chinese medicine: Since the texture and properties of traditional Chinese medicine are often significantly different, the decoction methods or decoction practices are often different, such as decoction first, decoction later, decoction in a wrap, etc. When decoction, attention should be paid to the heat. The control of heat should be based on the nature and texture of the medicine. For example, fragrant traditional Chinese medicine is suitable for rapid decoction with strong fire. After boiling for a few minutes, switch to simmering for a while; for decoction, boil Chinese medicine with high fire first, and then Reduce to simmer. Traditional Chinese medicine is a good medicine that can completely cure diseases. If you insist on taking traditional Chinese medicine for a long time, it can treat a variety of chronic diseases and achieve a healthy body.
Western medicine is the mainstay of medicines at the moment. When recommending medicines, it is necessary to ensure that the recommended medicines are accurate. For example, when patients with high blood pressure take antihypertensive medicines, they should first ask the customers about their usual medicines. Some medicines have no effect on the customers. When purchasing anti-inflammatory drugs, you should first ask the customer if he or she is allergic to erythromycin to avoid getting the wrong medicine and causing adverse reactions to the customer.
In order to ensure the quality of drugs, once sold, drugs cannot be returned or exchanged. This requires developing a serious and responsible work attitude. There are many applications of Western medicine, such as cimetidine for peptic tract ulcers, but it is also very common in skin applications. It mainly addresses one of the adverse reactions of cimetidine: its effects on endocrine and skin. It has anti- The effect of male hormones can inhibit skin secretion to treat some dermatitis patients in the dermatology department, and use adverse drug reactions to achieve the purpose of treatment. There, I not only learned the sales skills, but also gained an in-depth understanding of the characteristics of traditional Chinese medicine and unused medicines, and further understood the medicines.
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