Do you know what a hotel room attendant does?

Let me tell you from my personal experience: This job is really tiring and exhausting, and not something that ordinary people can persist in.

In the early days, I didn’t know anything about the work of hotel room attendants, because every time we went to a hotel, we saw that the windows were bright and clean, and everything was warm. Occasionally, I saw the figure of a waiter. , seeing each of them wearing work clothes, I never associated tiredness and suffering with them.

After the epidemic in March last year, I found a job in Wuba City and applied for a hotel room attendant.

Why do you want to do this job? First, I think the hotel rooms are very clean and not dusty. Second, I think the working hours are short, only eight hours, with one day off per week.

So I applied for the job. When I went to the hotel chain, a female manager in her fifties received me. After passing the interview, she asked me to fill out a form, and then I started working the next day. Go to work.

On my first day at work, the manager found an old employee to guide me first. At first, I watched while working, because I worked as a room attendant many years ago, and our work was relatively easy at that time. Each waiter is assigned to only eight rooms every day. He works until two or three o'clock in the afternoon, when there is basically no work left. Then he goes to the linen room for a while, and then gets off work.

But now this hotel chain is very different from before. Each waiter has to work in twenty rooms every day. If someone asks for leave, each person has to work in two more rooms.

How tired are room attendants? It simply limits your imagination.

Waiters wear half-sleeves to work regardless of spring, summer, autumn or winter.

Because every day they sweat a lot and drink a lot of water. I am always changing the sheets and quilts, cleaning the toilets in each room, wiping the bathroom glass, squatting up and down countless times, and doing the same repetitive actions.

Hotel guest rooms have very strict hygiene requirements. All bathroom fixtures must be brightened, and there must not be a single hair in the room. The floor drains in each bathroom must be cleaned, and the walls must be clean. Wipe it clean. Bath towels, foot towels, and face towels must be folded neatly, and the letters must be placed facing out.

If there are guests checking out one after another in the morning, you don’t have to be so anxious when working. Just work one room at a time.

The most terrifying thing is that at 12 noon, many customers will leave at once, so the work will be piled up together, and you will not be able to do it. If you can't finish it, you will have to work overtime at night. Eight hours, many people can't finish it in eight hours, especially novices, who can finish fifteen rooms but are exhausted.

When I encountered those unqualified guests, they made the room a mess, the toilet was not flushed, and there were peels, cigarette butts, uneaten bucket noodles, and even soup and water scattered everywhere in the room.

There are also guests who drive you crazy. They order takeout to eat in the room. There are a lot of beer bottles, cans, barbecue skewers, tinfoil... It’s so speechless!

There are messes everywhere. You can't clean up a room like this in an hour, and you have to throw away two or three bags of garbage. It's simply unbearable.

Looking at it like this, I really can’t do this job. My waist hurts so much that every time I change a sheet and quilt, my waist hurts so much that I can’t straighten up! It feels like it's about to break.

This job is not something that ordinary people can do. There are two old waiters who have been working for more than a year, and their fingers are so tired that they are deformed! Every morning when they wake up, their fingers are numb. Some people are so tired that they have herniated discs in their waists. Some waiters complain that their legs hurt every day. The new waiter has just been assigned to a room and can't do it. There are two young girls. I cried anxiously! In the end, everyone helped them do it together.

There are many people who applied for the job and then left after working for a few days. Their salary is not high, the basic salary is only a little over 2,000, plus full attendance bonus and commission, the maximum is only 3,000. About five thousand.

As soon as I saw this situation, my efforts were not directly proportional to my income. After working for two days, I had the foresight to leave my job early before the manager could assign me a separate room.

Let’s talk: Have you ever worked as a room attendant? Do you all understand this industry? How do the sisters who have done it feel? Are you tired?

Two months ago, because I wanted to lose weight, I went to the largest hot spring hotel here to apply for a job as a housekeeping attendant, despite my husband's objections.

The first seven days were the probation period, and my supervisor assigned me a master to guide me. Therefore, these seven days can be said to be the happiest seven days I have ever spent in the hotel, because my master was watching over me, and I am exposed to new things every day, which is a very happy and challenging thing for me.

During the morning meeting in the morning, the first thing the foreman does is to check the appearance of each employee one by one, whether there are wrinkles in the work clothes, whether the headgear is worn askew, whether the body is dirty, whether there are any broken hair... …Fingernails cannot grow long and lipstick must be applied. These are the most basic requirements.

There are also some requirements that I can’t understand. For example, the color of socks cannot be white or bright colors, but can only be black or flesh-colored, because the shoes are black and must be matched, and jewelry cannot be worn. , I can only wear one ring and one watch. On the first day of the morning meeting, my leader called me out and told me that my necklace was too thick and I couldn’t wear it. So I am still very dissatisfied with this necklace [face covering]

< p> After checking the appearance, the leaders also asked everyone to test some hotel code of conduct. Points will be deducted for incorrect answers. Of course, I am a newbie, but I can’t do it because I signed a three-month contract, so I don’t have to memorize it. These, but if you sign a one-year contract, the newcomer will be given several books, which must be memorized and taken regular exams.

Finally, the foreman read to everyone some real cases in the hotel during the week for everyone to learn from. For example, a female guest caught a cold. A waiter discovered it immediately, boiled water for the guest, prepared ginger soup, and collected it. When the guests' letters of praise arrived, some guests brought a lot of things and items, and a waiter took the initiative to help bring them to the room and received a letter of praise. Some guests' socks were scattered on the floor, and a waiter took the initiative to help put them away and received a letter of praise, etc. Etc., although they are all trivial things, they reflect the care and family-friendly management model of our hotel staff.

After the morning meeting, everyone came to the office to receive walkie-talkies and work orders. The work order showed the room number they wanted to serve, that is, the one that had not checked out, and the room number to be checked out. , the number is generally the average of all housekeeping staff. For example, if there are 100 rooms full of guests and ten waiters, then on average each person will be assigned ten rooms. Our salary is linked to the number of rooms cleaned. , the basic salary plus six yuan per room is this month's salary. For example, if you clean ten rooms every day, it will be 60 yuan plus the basic salary. This is your monthly salary, so the more you clean, the more you earn. many.

After receiving the work order, you put on the walkie-talkie and go to your floor to prepare supplies. Everyone has a spares cart. The items on the cart can be said to be dazzling and everything you need, from bedsheets to supplies. , quilt covers, pillowcases, bathroom accessories, there are many kinds of bathroom accessories, including bath towels, face towels, floor towels, some free disposable toiletries, and some free infusions in the room, such as green tea, black tea, chrysanthemum rock sugar, mineral water, There are four bottles of free mineral water in each room, and the rest are two sets of supplies. There are also two sets of bathrobes, shoe shine cloths, disposable slippers, shopping bags in the large wardrobe, and some small items in the drawer that are not free. Items such as nail clippers, sewing kits, etc., although they cannot be taken away for free, can be used for free, as well as pens, envelopes, letter paper, notepads... I can think of so many for the time being [shy]

After preparing the goods, wait for the check-out notice to be issued by the front desk on the intercom. If you have the room number on your work order to check out, you can directly push the supplies cart to your room to pack linens, as written below Every step is critical and should be memorized in detail.

First of all, the first step is to go to the room, knock the door three times, and say "Hello, I am the waiter." If no one responds in the room, repeat the action twice to make sure there is no response. After the person arrives, use the room key to open the door to the 30th corner, knock on the door again, state your name, and only enter after confirming that no one is around.

Before entering the room, turn off all the lights first, check whether the items are damaged or missing, and whether the guests have left any items, from the toilet, bathroom, to the wardrobe, and every corner of the room. After checking, report to the front desk. If the guests have left any items behind, If you have any items, you need to report them to the front desk, and then use a stapler to seal the items in a bag and send them to the front desk to wait for the guest to claim them. If there are no items left behind, the room can be tidied up after the inspection.

First put away all the garbage, and then remove the linens, sheets, quilt covers, pillowcases, and all items in the bathroom, such as floor towels, bath towels, bathrobes, face towels... regardless of whether they are used or not. They all need to be removed and replaced with new ones, and you must be responsible for the guests.

After removing the linens, replace them with new ones, organize the supplies in the backup room, and then wipe them to ensure that there are no water stains or hair in the bathroom, that there are no water spots or fingerprints on the bathroom glass door, and that the wardrobe is tidy. Finally, use a vacuum cleaner to vacuum the carpet in the room, especially no items are allowed under the bed. Finally, after cleaning up, take a look at the door to confirm that everything is safe, then exit the room, lock the door, and then have the foreman check it again before reporting to the front desk that this room can be pre-sold. .

This is the whole process of cleaning up a room. There is a shift system for lunch at noon, and there is one person on duty on each floor. After eating, you have to come back quickly to continue working on the room, because our hot spring hotel is very famous and has a lot of customers. The volume is also very large, so our housekeeping department is very busy every day. We can’t do less rooms and make less money. The work is very intensive, but fortunately, we have good food and good treatment. We have one day off a week and three meals a day for free. , even for breakfast there are dozens of kinds, not to mention lunch, fish, meat, meat and vegetables are all free, you can eat as much as you want, but one thing is not allowed to be wasted, a plate will be provided after finishing There is surveillance video there, and points will be deducted if any leftovers are found.

In addition, our hotel employees can enjoy free hot spring baths every month. After one year of working, the company also organizes free trips for everyone, and company benefits and gifts are given out during holidays...

The work intensity was too intense and I was sweating profusely every day, so later I strongly requested to be transferred to another department [face covering]. Then a few days ago, I successfully lost weight and resigned [face covering]

< p> Therefore, those who want to be in this line of work must be mentally prepared, not afraid of hardship, quick hands and feet, and must have team spirit before they can take up the post, because even when the work orders are assigned to rooms, they seem to be separate individuals, but The waiters on each floor are very united. For example, on the floor I am on, my master, I, and two other waiters work together. Everyone will help anyone who has finished their work, and then everyone will finish the work together if there is a need for a room. Quickly clean up, the guests are waiting to check in. In a situation like this, we all attack the room together, and basically finish the room in three or two minutes, so we must have the spirit of the wolf and be united [shy] ]

I hope my sharing can be helpful to friends who want to do this. If anyone has something wrong, let’s discuss it together [shy]

I once worked in a big hotel Housekeeping foreman! The daily task is to divide the rooms to be cleaned by the housekeeping staff, and then check whether they have cleaned them cleanly! So I know very well what a hotel waiter does!

After going to work at 8 o'clock in the morning, each housekeeper first goes to the housekeeping foreman to receive today's tasks, and then pushes the tool cart to the linen room to receive linens. Shampoo, shower gel, toothpaste, toothbrush and other disposable supplies are provided! Then start tidying up the room!

The hotel where I work stipulates that every hotel waiter must complete 12 rooms every day. If you work an extra room, you will be given an extra 5 yuan. The basic salary is 1,750. In one month, if you work quickly, you can make around 2,300, and if you work slowly, you can earn 2,300 yuan. It’s only 2000!

The hotel waiters work very hard. The sheets and quilts must be changed after every guest, and the towels and bath towels in the bathroom must also be changed after every guest! Cleaning toilets, vacuuming carpets, and many other trivial tasks, summer is better, but in winter every hotel waiter has cracked hands, and most of them have back pain!

When they were cleaning the room, if someone checked out, the front desk would ask the housekeeper on which floor it was and they would check the room. If they didn’t check carefully, for example, if the pillowcase was contaminated with hair dye, you would have to If it is not found out, then you have to compensate! Many newbies have experienced this when they first started working!

If there are not many guests, you can’t be idle after finishing the room, and other work will be arranged! For example, mop every room or vacuum the carpets one by one!

In short, the work of a hotel waiter is very tedious and hard. If you don't have a good body or can't endure hardship, you will never be able to do it!

Being a hotel room attendant is so tiring that most people can't stand it, and the salary is low. Now it's better to work in a factory as an assembly line than to work in this job, and the salary in the factory is high, 6-7 thousand a month. In most hotels, it’s good to get 3,000. When my son was young, I worked there for a month. I didn’t know how to do it at the beginning. A supervisor taught me. I started by changing sheets and quilts, because other cleaning Bathroom, toilet, wiping the table, mopping the floor, these are all simple. When changing the sheets, I did this by tucking the sheets under the mattress. I forgot about it the next time. I finally learned it. It hurts my arms to put on a quilt cover. , I remember it was a thick quilt, and it was shaking after putting it on. At the end of the day, my arms and legs were never idle. I got off work on time, and I didn’t miss my salary. I was just too tired. I thought I was farming at home. , it’s easier than doing this.

Just last year, a newly opened hotel in front of our community was recruiting room attendants. There were several hours, one of which was from 7 to 11 pm, with a basic salary of 1,000 yuan + commission. At that time, I felt that this time was perfect for a mother like me. Although the money was not much, it could still supplement some household expenses. The important thing was that it was also very close to home. Then I made a good schedule and everything Ready.

I met the manager the next day. She gave me work clothes and arranged for a chef to follow me to try it out first. I felt proud from the bottom of my heart because I had worked in catering before and it was very hard. , this guest room is clean, isn’t it just a matter of cleaning up the house? It’s a piece of cake for an experienced housewife like me! Ha ha! I followed the master and opened the door of the first room with great excitement, oh my god! As soon as I walked in, a smell hit my face. I hurriedly looked for a window to open it, but when I opened the curtains, I was stunned and saw a bare wall. Suddenly I felt that masks were so important. Then I put the bed on the bed, and then I realized that I would clean it up after they had gone to bed. Looking at the bed and smelling the smell, I felt sick. I saw the master cleaning up all the used things on the bed very neatly. I tore it off after three times, five by five, and divided it by two, and put on new ones. He also taught me patiently. I was too lazy to write this process and didn’t know how to write it. Anyway, I just made a bed and the lines were standard. , the master was already sweating profusely, and I thought it would be okay. I would just wear a mask tomorrow and wear disposable gloves when cleaning the bed. Then the master started wiping the table and cleaning the kettle. I didn’t need to look at it. I could do it, but I couldn’t stand. There was a broom next to me, so I could sweep the floor. My eyes were not good, and the lights in the room were dim. It's not bright, but it's actually an ambiguous light. If you look carefully, you'll see that there are more than one used condoms thrown on the ground. They are thrown everywhere. It's so disgusting. Who is so incompetent and doesn't have a bathroom or a trash can? It was so sticky that I couldn't sweep it away. The master said that I had to use a tissue to pinch it. Oh my God, I immediately gave up. I couldn't get rid of such a disgusting thing. The master was very nice and told me that the work was not easy to do, it was tiring and dirty, so don’t be in a hurry when you first come here and take a look first. Next, let’s watch the master clean the bathroom. The bathroom is the most difficult thing to clean, so I won’t go into details. Just like this, I watched the master clean several rooms all night without taking a sip of water or taking a minute's rest. After get off work, the master was sweating profusely, with backache and panting. Although I didn't work, I could feel the tiredness. After a night of observation, I finally felt that I still couldn't do it. It didn't matter if I worked harder. Places like the main guest room were too dirty.

The most tiring job I have ever done in my life is that of a room attendant, and I have been working there for a year. It can be said that there is no time to eat.

I work as a customer service clerk. We are a hot spring resort. During the peak season, going to work every day is like a war. The next batch of guests have just left and the next group of guests has checked in. I am very nervous every day. Really tired.

If you are helping with hotel services, it is difficult to imagine. Especially after checking out at noon, you are basically in a non-stop state. There are many hotel rooms, and it feels really busy and breathless.

Although I don’t have the opportunity to serve in hotels, I own two single apartments. If I clean two apartments at the same time and change the bedding, it will basically take nearly four hours in one afternoon. All done.

Although the room looked brand new after it was completed, I was so tired that my back hurt so much that I couldn’t straighten up.

But fortunately, most of the time I just do one set, finish it carefully, and organize it all. It’s not too tiring, and I can basically bear it.

If conditions permit, older women still need to rest more and combine work with rest. There is no need to work too hard or be too tired.

I have been working as a hotel waiter for 10 years since I was 40 years old, from north to south. Because of my low education, I can only work at the bottom of the society. It is really not easy. I have to be under the pressure of the leader. I have to answer the guests correctly, and I have to be busy doing room work and counting linens. Sometimes the leader will deduct money if he is not happy. Life, survival, no way.

I used to work in the housekeeping department of a hotel (in the 1990s). In order not to work shifts, I was very conscientious. I only worked as a waiter for half a year after the hotel opened, and then became the foreman. At that time, I only had to pay for cleaning the rooms in change. Part-time workers, we are contract workers. When we are a waiter, we only stand at the service desk, open the door and turn on the water for customers. I have been a foreman for ten years. The work is very easy, and I do not work shifts. I just check the hygiene every day. Ten years later, after the contract was over, I left the hotel to start my own business [呲呲]. This is my work photo. I took a photo with the waiter under my supervision. At that time, our foreman had to manage three floors!