How to do a good job in supervision

From: Local Taxation Bureau of Xinjiang Uygur Autonomous Region

All plans, resolutions, orders, instructions, etc. of the tax authorities are decisions in the science of leadership and management: and push the subordinates to To work with tax cadres and implement them, we must strengthen supervision and supervision. Supervision and supervision work is an indispensable and important link in the implementation of leadership. Its purpose is to implement the country's laws and the party's principles and policies, so as to achieve smooth flow of government orders and the implementation of prohibitions. This is an important job responsibility assigned by leaders to the administrative office. In recent years, higher-level tax authorities have repeatedly emphasized the need for arrangements and inspections in all work, and have implemented the "Supervision and Supervision" system. The purpose is to change a long-standing weakness of the tax authorities, that is, more arrangements and fewer inspections. Or there is a situation where there is no inspection. How to do a good job in supervision and supervision, I think we should grasp the following points.

1. Clarify the meaning, clarify the nature, and grasp the scope

Office supervision and supervision means that the office hands over relevant matters to relevant units in accordance with the intentions of the leading authority and the instructions of the leader The work handled by or departments and supervising their implementation is an important means to ensure the smooth flow of government orders and improve work efficiency. It is an important way to achieve democratization, legalization and scientific work, an important auxiliary to leadership activities, and a basic work of the office. , its function is intermediary. It is neither a decision-maker nor an implementer, but it is subordinate to the decision-maker and assists the decision-maker in implementation. The effectiveness of supervision work is directly related to whether the major decisions and important work arrangements of superiors can be smoothly implemented and turned into reality in a timely manner, and whether the central work of the unit and the important arrangements of the leadership can be implemented.

Supervision and supervision work is mainly divided into decision-making supervision and special supervision according to the content of supervision. Decision-making supervision refers to the implementation of various important decisions and major work arrangements made by superior agencies and agencies at the same level. Supervise and inspect the situation. Special inspection refers to the supervision and inspection of a certain special work, such as tax publicity inspection, important instructions from leaders, suggestions from National People’s Congress deputies and CPPCC members, and supervision and inspection of proposal processing, etc. Specifically, there are thirteen aspects: first, supervision and inspection of the implementation of important work arrangements of leaders; second, supervision and inspection of the undertaking and operation of official documents of superior agencies; third, supervision and inspection of the operation of official documents of this agency; fourth, supervision and inspection of official documents of subordinates. The fifth is the supervision and inspection of the decision-making matters of various meetings held by the agency; the sixth is the supervision and inspection of the implementation of the coordination plan; the seventh is the supervision and inspection of bills, proposals, and suggestions; the eighth is the supervision and inspection of the implementation of coordination plans; the eighth is the supervision and inspection of bills, proposals, and suggestions; Supervision and inspection of petition cases; ninth, supervision and inspection of leadership instructions; tenth, supervision and inspection of news media criticism; eleventh, supervision and inspection of the daily work and implementation of subordinate units; twelfth, supervision of matters temporarily assigned by leaders Inspection; Thirteenth is the supervision and inspection of matters recommended by the superior office as supervision and inspection items.

2. Grasp policies, adhere to principles, and strict procedures

To do a good job in supervision and supervision, we must adhere to four working principles: First, work must be carried out in strict accordance with the requirements of the agency, and all work must be carried out in strict accordance with the requirements of the agency. Matters included in the supervision must be reviewed and approved by the leadership. All aspects of supervision and inspection must be conducted under the leadership of the leadership. During the supervision process, instructions and reports must be requested in a timely manner. The final supervision report must be reviewed by the leader; secondly, it is necessary to Adhere to seeking truth from facts, proceed from reality in everything, understand the situation in depth, tell the truth, report both good news and bad news, especially understand and reflect those major tendentious issues that need to be solved by the leading organs; third, we must give full play to all functions The role of the department cannot be overstepped, issuing orders and directly investigating and handling problems; fourth, it must perform its duties and not exceed its authority. It can only handle cases directly under special circumstances: first, the leaders assign matters that require direct investigation; second, the time limit for approval by superiors is tight. , Highly demanding matters; third, matters that need to be kept secret within a certain range; fourth, matters that the undertaking unit did not handle in a timely manner.

Supervision and supervision is a serious and meticulous work. It must strictly follow the procedures and strictly implement it, focusing on the three links of establishment, implementation and conclusion.

The first is project establishment.

Matters transferred from higher-level agencies or instructed by leaders at the same level, or matters that the office actively recommends for inspection, must be registered and approved, and a summary of the agency, date of receipt, content, etc. must be written.

The second is to plan. After the inspection case is registered and established, the office director should put forward the proposed handling opinions, including the undertaking unit, transfer time, handling requirements, handling time, feedback form, etc., and submit them to the relevant leaders for approval. For some inspection cases, leaders have already given clear instructions and can be directly transferred to the undertaking unit according to the leaders' instructions.

The third is processing. According to the content of the inspection documents, the processing can be divided into three forms: transfer, co-operation, and self-operation. Regardless of the form, the undertaking unit should actively handle it in accordance with the requirements of the inspection notice. It should be noted that when the inspection notice is accompanied by a copy of the leader's instructions or transfer, the original documents involving the inspection report and the whistleblower's request to keep confidential can be in the form of excerpts, and the original documents cannot be transferred to the person being reported. in hand. For some issues that are more complex and need to be handled jointly by several departments or units, the leading unit should be clearly identified; if there are differences between the various undertaking units, the office should listen carefully to the opinions of all parties, be good at guiding, and unify different opinions. Go to the party's principles, policies and superior requirements; if the office cannot coordinate, you can ask the relevant leaders to come forward to coordinate. Some problems cannot be coordinated at one time, and multiple coordination must be organized until the problem is solved.

The fourth is urging. After the inspection notice is issued, office staff should regularly contact the undertaking unit or department to promptly understand the handling situation and strengthen specific guidance. If a time limit is specified, it must be completed as scheduled; if no time limit is specified, it must be handled as soon as possible and completed as soon as possible; if it is indeed difficult to complete the matter as scheduled, the undertaking unit should be required to report the progress in a timely manner, so as to ensure that urgent matters are promptly contacted, and difficult matters are handled in a timely manner. Repeated reminders for big matters, regular reminders for matters that take a long time to be completed, and direct unfinished matters to the leaders of the undertaking units for reminders. The method of urging can be by phone, you can send a "Reminder Form for Inspection and Processing Items", or you can directly urge the matter face-to-face. The urging situation must be recorded.

The fifth is to close the case. Once the inspection results are obtained, the undertaking unit shall make a written report to the office in a timely manner. The case can be closed after the completion report is initially reviewed by the office and reviewed and approved by the leadership. If the processing result does not meet the requirements, the office should make suggestions to the undertaking unit, or return the application for re-issuance or re-issuance.

Sixth is feedback. After the supervision case is closed, the office should do a good job in feedback work based on the principle of "everything has results and everything has feedback". For matters assigned by the superior authority, a special report must be made; if the supervision case involves a large area and the content is more important, a briefing can be compiled and distributed to the relevant leaders and units; for matters assigned by the leader of the unit, the completion report of the undertaking unit can be reported Submit instructions directly to leadership.

Seventh is archiving. After the inspection matters are completed, all the materials generated should be collected and sorted according to the order of incoming documents, leadership instructions, notification letters, reminder records, materials submitted by the undertaking unit, reports submitted to higher authorities or printed briefings. , file and file.

3. Strengthen construction, accurately position and master methods

To do a good job in supervision, we must first effectively implement the standardization and institutionalization of supervision work. First, we must put people first and achieve inspection objectives and assessment management. Clarify the person responsible for each work target task, completion time limit and completion quality, conduct weekly reports and monthly assessments, and mobilize the enthusiasm of supervision departments and personnel. Persist in improving various work systems, strengthen discipline constraints, and improve the quality and professional level of relevant personnel. Second, we must pay attention to timeliness and achieve standardized and orderly work processes. It is necessary to standardize the process. For the matters decided by the leadership meeting and the handling of leadership instructions, the processing time limit must be specified for each link, including project approval, issuance of supervision notices, follow-up supervision, feedback, formation of report sheets and special supervision reports, and Summarize the handling status at the end of each month and report to the leadership. It is necessary to simplify procedures, strictly follow the requirements of "simple, short and precise", adhere to the principles of key inspections of central work, repeated inspections of hot issues, leadership instructions and special inspections deployed at important meetings, simplify various procedures for target management and supervision, and try to avoid party For repeated government inspections, more joint inspections by party groups, discipline inspection, and administrative departments will be adopted to reduce inspection costs.

Third, it is necessary to coordinate all parties and establish the authority for supervision work. The supervision process is a coordinated service process that must be closely coordinated with all units, especially with the discipline inspection and organizational personnel departments, to expand the influence and effect of the supervision work. At the same time, we strive for the attention and support of leaders, and exert their powers of supervision and inspection, organization and coordination, direct investigation and handling, direct reporting, situation briefing, and cadre appointment and dismissal suggestions to improve the status of the supervision department. Fourth, the system must be in place and a guarantee mechanism established. It is necessary to implement the responsibility system for supervision work, and implement centralized management and hierarchical responsibilities in accordance with the working principle of "who is in charge, who is responsible, and whoever handles it, who implements it"; it is necessary to implement a feedback system for supervision work, and implement "what must be done must be done when it is handed down, and who must do what must be done" "Results and results must be reported" work requirements, and timely feedback on the implementation status. For inspection matters with clear time limits required by leaders, we insist on completing and providing feedback within the specified time; improve the meeting system, adopt the form of "monthly evaluation meetings" and other forms, regularly listen to reports on the progress of the unit's work, and the office summarizes the handling of general inspection matters The progress and implementation status will be reported in the form of "Inspection Report", "Target Management and Supervision", etc.; the reward and punishment system must be implemented, and the inspection results shall be used as an important basis for the "evaluation of outstanding officials" and the use of cadres.

Inspection staff must position themselves correctly. Supervisors are assigned by the leadership to carry out supervision work. They must reflect the leadership's intentions to the letter and complete the supervision tasks assigned by the leadership. In this sense, supervision work is an extension and auxiliary to leadership activities, and it is a serious job with a sense of mission. However, the objects of actual inspection work are very different, and the situations encountered are complicated. You must not overstep the authority and express your position without authorization. You can only make suggestions and make reasonable suggestions based on the specific situation, so that the leadership's intentions can be implemented as soon as possible. Supervisors are the bridge and link between leaders and the grassroots. They are the promoters and facilitators of work implementation. They should make the units under supervision think of you when encountering difficulties, use you to coordinate conflicts, and be afraid of you if they are slack at work.

To do a good job in supervision, first of all, supervisors must be good at communication and coordination, learn to deal with various groups of people, and guide them to tell the truth and reflect the actual situation. Secondly, we must learn to make overall plans, always grasp the core issues and major issues, make overall plans and ensure key points, be tense and orderly, and be busy but not chaotic. There are many uncertainties and emergencies in the supervision work, and sometimes we accept several tasks at the same time. , this requires us not to be overwhelmed by complicated affairs and lose our way; we need to change from passive to active, find order from disorder, sort out patterns from chaos, prioritize, arrange time, and be orderly and orderly at the right time. , stand in the right position and do the right thing. Third, we must continue to strengthen the study of various types of knowledge and lay a comprehensive foundation. We must conscientiously study all types of professional knowledge closely related to supervision work, the party's line, principles, policies, laws and regulations, relevant business field documents, knowledge, etc., Continuously adapt to the needs of supervision work, and strive not to speak outside jargon or do outside things. Fourth, five relationships must be properly handled: the relationship between point and surface, praise and criticism, light and dark, unity and division, and internal and external relationships. To achieve a combination of points and aspects, it is necessary to be comprehensive and focused, to grasp the key points but also to take into account the general aspects, to use points to promote the aspect, to use points to promote the aspect; to achieve appropriate praise and criticism, select both positive and negative examples, and strive to It must be persuasive and can withstand testing; it must cooperate openly and covertly, both openly and secretly, and the understanding of events must be three-dimensional and multi-dimensional; it must be unified and connected, make full use of the role of the supervision network, and expand the coverage of supervision work; It is necessary to integrate internally and externally, strictly follow the confidentiality regulations and the requirements of the problem handling level, and not arbitrarily spread situations of a confidential nature, so as to gain time for leaders to make decisions, strive for the initiative, and avoid negative impacts as much as possible.