What can I learn from the car reception service consultant in a car beauty chain? Tell me about the big brothers and sisters who have experienced it!

I am the department manager of BMW 4S store, and the reception consultant of car chain beauty shop should be similar to our after-sales SA.

What you have learned is certain.

1. Ability to get along with others. Customers are varied, with uneven quality and different personalities. It is an ability that you can be humble among different people and even become friends to win their trust.

2. Automobile knowledge. The receptionist must be familiar with the skills of the industry, otherwise the customer will not trust him, so what is this job?

3. Ability to get along with colleagues. Colleagues compete with each other and even intrigue with each other. How to make live high even stand out from the crowd is also an ability.

4. Ability to get along with leaders. How to let leaders discover and appreciate themselves by perfecting their skills is not a one-off event.

Wait, you're the only one who understands.